Jason Spruill | Page 12

When I was younger, my first dealership experience was less then desired and have been wary about all dealership ever since. Since that time I have been to other dealerships looking for a vehicle, my firs less then desired and have been wary about all dealership ever since. Since that time I have been to other dealerships looking for a vehicle, my first subaru experience left me with a bad taste in my mouth never wanting to return to one as they made it seem it was hard to get a subaru and judged on appearances.... I though I would give it another shot since all my family buys from this dealership chain, and I was more than impressed, I wasn't followed around while browsing the lot trying to be pressured into anything, once I was able to see multiple vehicles, I had a better mind set on the ones that I would like to see inside of. I was greeted very openly never being here before and the sales gentleman I was dealing with was really pleasant to deal with, insightful about the vehicles that he deals with and didn't apply pressure tactics just to make a sale. I was able to locate a vehicle that I liked, with different trim levels, which we started with the base vehicle, no extras which I personally liked as some people try to get you on the extras by showing the top trim level first.. the sales gentleman was more than willing to show the higher trim levels after a test drive. I was trading in a vehicle as well. Which I do understand trying to get the vehicle at the lowest point to increase profits, but they did not try to hide anything here, everything was open and they were willing to get the highest price for the vehicle they could. They were even willing to negotiate on the vehicles price even with their prices listed on their website that showed a discount already.. and yes it was a actual discount and not a gimmick to bring people in. Everything was explained fully to me and they went the extra mile. The closing process was good as well. There was no pressure on buying the extra warrentys or coverages, the gentleman I dealt with there knew exactly what he was doing, any questions you have he was an open book and will let you know all you need to. They do NOT try to hid anything and are willing to work with you all the way till you get the keys to the vehicle. This is one dealership that I would actually return to, if all of the other dealerships in this chain treat their customers the same as this dealership I would recommend going to them aswell depending on your needs, but for this particular dealership I would recommend to choose this one over any other subaru dealership. More

by dannied6 Verified Customer Verified Customer

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Mark, Tom and the staff are always fantastic! I continue to be impressed with the knowledge, professionalism and kindness that I always receive. I continue to be impressed with the knowledge, professionalism and kindness that I always receive. More

by SVALONE1 Verified Customer Verified Customer

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Helpful and professional. No gimmicks. No pressure selling tactics. Took lots of time explaining features of our car. No gimmicks. No pressure selling tactics. Took lots of time explaining features of our car. More

by bjhadeler Verified Customer Verified Customer

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This is our 2nd Subaru, our 2nd time with Jason and Randy Marion Subaru. Jason was patient with us and never pushy. He was always polite and accommodating yet never pushy. He’s a great professional. We’re so Marion Subaru. Jason was patient with us and never pushy. He was always polite and accommodating yet never pushy. He’s a great professional. We’re so glad we met him 3 years ago. More

by AARONSBRYANT24 Verified Customer Verified Customer

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Always enjoy my service trips. Between the professionalism, communication and friendly people, it makes me proud to be a Randy Marion Subaru owner! Special thanks to Tom for the ch Between the professionalism, communication and friendly people, it makes me proud to be a Randy Marion Subaru owner! Special thanks to Tom for the chocolates too! More

by SarahZ Verified Customer Verified Customer

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Jason worked with me via email to settle on a price. Frank (salesman) and Keely (finance) helped my daughter test drive and purchase her first car. Thanks to Jason, Frank and Keely this was an easy, no Frank (salesman) and Keely (finance) helped my daughter test drive and purchase her first car. Thanks to Jason, Frank and Keely this was an easy, no pressure experience. More

by amysmailbox1 Verified Customer Verified Customer

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Considering I have now purchased two vehicles in under a year from this dealership, they are doing a wonderful job. I truly feel like family every time I walk in. To be clear, I traded and did not purcha year from this dealership, they are doing a wonderful job. I truly feel like family every time I walk in. To be clear, I traded and did not purchase a total of two vehicles. Jason called me as soon as the vehicle I wanted arrived. Very good customer service. More

by cyoung30 Verified Customer Verified Customer

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The staff was very professional and accommodating when we were looking for our new Subaru. were looking for our new Subaru. More

by JSMCCORMICK Verified Customer Verified Customer

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Jason was very knowledgeable and very easy to work with. He made sure to answer any questions we had and went over everything about the vehicle before leaving the dealership. I would definitely do business He made sure to answer any questions we had and went over everything about the vehicle before leaving the dealership. I would definitely do business at Randy Marion Subaru again in the future. More

by scspears92 Verified Customer Verified Customer

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Following my initial conversation with Jason, we dealt mostly with Ben as Jason was off and Ben was excellent. Very helpful and patient. It was a pleasure to work with him - 5 stars! Jason finalized th mostly with Ben as Jason was off and Ben was excellent. Very helpful and patient. It was a pleasure to work with him - 5 stars! Jason finalized the deal with us the following day and was helpful but Ben had much more involvement with us. The financial process was excruciatingly slow. I was paying cash (no financing involved) and it took much too long to complete the paperwork. More

by vantined Verified Customer Verified Customer

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