Jason Gattenby

Always a 5-Star Experience at Tom Clark Auto Park! From the moment I walked in, someone literally opened the door for me, talk about a great first impression! 👏 They offered me a beverage & snacks From the moment I walked in, someone literally opened the door for me, talk about a great first impression! 👏 They offered me a beverage & snacks (yes, snacks!), had great music playing & the vibe was just fun. Everyone was smiling, friendly & welcoming, no hovering, no pressure, just good energy all around. What I loved most was how relaxed the whole process felt. They let me & my husband talk things through on our own, answered every question honestly & even let us take the vehicle home overnight to really see if we loved it. Who does that anymore?! This is our 3rd vehicle from Tom Clark Auto Park & we also bring all our vehicles here for service. They’re always transparent, with no hidden fees, no games, just honest people who genuinely care. Our daughter’s up next for a vehicle & you better believe we’ll be coming right back here! 🚗💨 If you’re tired of the typical pushy dealership vibe, go see these folks. They make buying a car actually fun! More

by GSBlessing Verified Customer Verified Customer

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Awesome experience for an unforeseen emergency so to speak when the A/C stopped working correctly. Tim Wilkins got right on it with his knowledge, professionalism, courtesy, customer service, and updat speak when the A/C stopped working correctly. Tim Wilkins got right on it with his knowledge, professionalism, courtesy, customer service, and updating us when the job was completed. Left it late in the afternoon and it was repaired and ready by noon the next day. This showed the tremendous effort and commitment by the Service Department and Mechanics. Highly recommend them for repairs needed. More

by aylfj Verified Customer Verified Customer

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Great salesmen, great inventory, and great customer service. My salesmen Rudy was thorough and went over everything that I needed to know about purchasing my vehicle. service. My salesmen Rudy was thorough and went over everything that I needed to know about purchasing my vehicle. More

by Brandon W. Verified Customer Verified Customer

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I will never buy anything else from this place, very unprofessional management in pre owned. Bought a car and instantly had issues the next day, then the managers want to argue with me! Do not buy here unprofessional management in pre owned. Bought a car and instantly had issues the next day, then the managers want to argue with me! Do not buy here More

by brandondennington17 Verified Customer Verified Customer

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I have come to James Wood for many years. I am always impressed with the people there and the help I receive. Noah did a fantastic job selling me a car. Noah as well as Bailey worked extremel I am always impressed with the people there and the help I receive. Noah did a fantastic job selling me a car. Noah as well as Bailey worked extremely well together and found the perfect thing that I needed for what I could pay. More

by setfreepophop Verified Customer Verified Customer

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Best dealer I’ve ever have done business with and my family also, top notch service dept , had a problem with my 24 Denali XL , they put me in a loaner that was as nice as mine and had my repaired in a family also, top notch service dept , had a problem with my 24 Denali XL , they put me in a loaner that was as nice as mine and had my repaired in a timely fashion More

by lonniedills Verified Customer Verified Customer

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I know I’ve purchased at least 12 vehicles at James Wood Motors mostly in Denton and at least one in Decatur. My dealing has mostly been with Cathy Spurgeon, Greg Spurgeon, Jason Gattenby, and Noah Gattenb Motors mostly in Denton and at least one in Decatur. My dealing has mostly been with Cathy Spurgeon, Greg Spurgeon, Jason Gattenby, and Noah Gattenby. These staff members set an extremely high professionalism, courtesy, caring, friendly, and most knowledgeable experience each and every visit. They go above and beyond from start to finish in every buying experience. My dealings with the service is always on time and completed expeditiously. I definitely recommend James Wood Dealerships to family, friends, and anyone willing to accept the highest opportunity for a fantastic automotive experience. More

by aylfj Verified Customer Verified Customer

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Sam got me in and out, she is awesome. . got it done even when I came in on wrong day ! . got it done even when I came in on wrong day ! More

by JBALL67.JB Verified Customer Verified Customer

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Customer waiting area is nice. However, Customer Service is very poor. When you schedule a Service for a specific item. Being told after arriving that the time is for the servic However, Customer Service is very poor. When you schedule a Service for a specific item. Being told after arriving that the time is for the service writer to log in your car and set up the mechanic to do the work. My appointment was for an item that takes less than one hour for completion. I was there 3 hours and left without taking advantage of your. "Free Carwash" because I had already been there 3 HOURS. Please rethink your procedures. MY TIME IS ALSO VALUABLE!!! More

by BCAYBEADS Verified Customer Verified Customer

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Best business I’ve ever dealt with in personal or car business everytime I’ve used them business everytime I’ve used them More

by lonniedills Verified Customer Verified Customer

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