Jason Alexander
Jason Alexander at Volkswagen of Salem

Jason Alexander

Sales

Volkswagen of Salem

3335 Del Webb Ave NE
Salem, OR 97301

4.2
17 Reviews
4.2

17 Reviews

Write a Review

17 Reviews of Jason Alexander

February 06, 2025

Dealership Rating
Employee Rating

Car they sold me broke down within 2 hours and then they kept my downpayment and didn't even give me a vehicle had to find my own ride home from Salem to Lebanon..worst dealership ever no wonder they have a More

by COBYISKING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 10, 2025

Volkswagen of Salem responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

January 10, 2025

Dealership Rating
Employee Rating

Late delivery. Dirty, moldy carpets, smells of human urine & weed, damaged window, mirror, Chips/ scratches More

by maestober
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 13, 2025

Volkswagen of Salem responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

December 06, 2024

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Josh was patient and attentive. We would all like more prompt parts availability from the manufacturer, but we were kept up to speed as that rare part became available. More

by mark.w.kendall
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

Dec 08, 2024

Volkswagen of Salem responded

Thanks for sharing about your experience with Volkswagen of Salem. We appreciate your business, Mark, and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 20, 2024

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Employee Rating

The service we received was prompt and efficient and we were able to find exactly what we were looking for in within the price range we wanted. This was our third experience with this dealership and we'll More

by MICHAELPROSTAR
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Nov 21, 2024

Volkswagen of Salem responded

Thank you for taking the time to share your feedback with us, Michael. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

November 10, 2024

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Employee Rating

Everyone was nice and helpful with the process of buying a vehicle, staff was friendly and easy to talk to. They helped us understand every detail of our purchase and helped us get a great deal. More

by VERNANFILOFIEFF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 11, 2024

Volkswagen of Salem responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

November 10, 2024

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Employee Rating

Excellent customer service, listened to our wants and have to haves for our vehicle purchase and delivered exactly what we were looking for. More

by WNG4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 11, 2024

Volkswagen of Salem responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

October 24, 2024

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Employee Rating

Great service would recommend everyone to go Volkswagen dealership service of Salem Oregon great people More

by ADANFLORES1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

Volkswagen of Salem responded

Thanks for sharing your thoughts about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

September 26, 2024

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Employee Rating

Professional and courteous folks. Nice doing business with them. Will go back for service. Good job guys. More

by DANVILE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chase

Sep 27, 2024

Volkswagen of Salem responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

September 09, 2024

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Employee Rating

Francisco (Javier) was wonderful! Very attentive to my wants and needs. He went above and beyond to find me the right car at the right price. He was very pleasant to work with as wel More

by LASALLESHARON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 10, 2024

Volkswagen of Salem responded

Thank you so much for your excellent review, Sharon! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

August 17, 2024

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Employee Rating

I had an outstanding experience at Volkswagen of Salem, Oregon! From the moment I walked in, the staff was welcoming, knowledgeable, and eager to assist without being pushy. The dealership has a great sele More

by LUXE16889
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 18, 2024

Volkswagen of Salem responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Salem. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

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