Josh was patient and attentive.
We would all like more prompt parts availability from the manufacturer, but we were kept up to speed as that rare part became available.
We would all like more prompt parts availability from the manufacturer, but we were kept up to speed as that rare part became available.
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by mark.w.kendall
Verified Customer
Verified Customer
Service Price Transparency
Dec 08, 2024 -
Volkswagen of Salem responded
Thanks for sharing about your experience with Volkswagen of Salem. We appreciate your business, Mark, and hope to see you again soon!
Best Regards,
Gregory Bell
Service Manager
gbell@lithia.com
The service we received was prompt and efficient and we
were able to find exactly what we were looking for in within the price range we wanted. This was our third experience with this dealership and we'll
were able to find exactly what we were looking for in within the price range we wanted. This was our third experience with this dealership and we'll definitely come back again.
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by MICHAELPROSTAR
Verified Customer
Verified Customer
Nov 21, 2024 -
Volkswagen of Salem responded
Thank you for taking the time to share your feedback with us, Michael. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Best Regards,
JJ Hunsaker
General Manager
jhunsaker@lithia.com
Excellent customer service, listened to our wants and
have to haves for our vehicle purchase and delivered exactly what we were looking for.
have to haves for our vehicle purchase and delivered exactly what we were looking for.
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by WNG4
Verified Customer
Verified Customer
Nov 11, 2024 -
Volkswagen of Salem responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem!
Best Regards,
JJ Hunsaker
General Manager
jhunsaker@lithia.com
Everyone was nice and helpful with the process of buying
a vehicle, staff was friendly and easy to talk to. They helped us understand every detail of our purchase and helped us get a great deal.
a vehicle, staff was friendly and easy to talk to. They helped us understand every detail of our purchase and helped us get a great deal.
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by VERNANFILOFIEFF
Verified Customer
Verified Customer
Nov 11, 2024 -
Volkswagen of Salem responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
Best Regards,
JJ Hunsaker
General Manager
jhunsaker@lithia.com
Great service would recommend everyone to go Volkswagen
dealership service of Salem Oregon great people
dealership service of Salem Oregon great people
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by ADANFLORES1993
Verified Customer
Verified Customer
Service Price Transparency
Oct 25, 2024 -
Volkswagen of Salem responded
Thanks for sharing your thoughts about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon!
Best Regards,
Gregory Bell
Service Manager
gbell@lithia.com
Professional and courteous folks.
Nice doing business with them. Will go back for service. Good job guys.
Nice doing business with them. Will go back for service. Good job guys.
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by DANVILE
Verified Customer
Verified Customer
Other Employees Tagged:
Chase
Sep 27, 2024 -
Volkswagen of Salem responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Best Regards,
JJ Hunsaker
General Manager
jhunsaker@lithia.com
Francisco (Javier) was wonderful!
Very attentive to my wants and needs. He went above and beyond to find me the right car at the right price. He was very pleasant to work with as wel
Very attentive to my wants and needs. He went above and beyond to find me the right car at the right price. He was very pleasant to work with as well. He even returned my rental car for me. Much appreciate everything he did!!
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by LASALLESHARON
Verified Customer
Verified Customer
Sep 10, 2024 -
Volkswagen of Salem responded
Thank you so much for your excellent review, Sharon! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
Best Regards,
JJ Hunsaker
General Manager
jhunsaker@lithia.com
I had an outstanding experience at Volkswagen of Salem,
Oregon! From the moment I walked in, the staff was welcoming, knowledgeable, and eager to assist without being pushy. The dealership has a great sele
Oregon! From the moment I walked in, the staff was welcoming, knowledgeable, and eager to assist without being pushy. The dealership has a great selection of vehicles, and I found exactly what I was looking for with the help of my sales representative chase morgan.
The entire buying process was smooth and transparent, with no hidden surprises. I was particularly impressed with how they explained all the features of my new car and made sure I was comfortable with everything before driving off the lot. The financing department also worked hard to get me a great deal that fit my budget.
Overall, Volkswagen of Salem provided top-notch service, and I couldn’t be happier with my purchase thanks to JJ. If you’re in the market for a Volkswagen, this is the place to go. I highly recommend them to anyone looking for a stress-free and enjoyable car-buying experience.
Kent Zhu
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by LUXE16889
Aug 18, 2024 -
Volkswagen of Salem responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Salem.
Best Regards,
JJ Hunsaker
General Manager
jhunsaker@lithia.com
We had an easy, enjoyable experience with Volkswagen of
Salem and I recommend them for anyone shopping for VWs.
Salem and I recommend them for anyone shopping for VWs.
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by SCANDIAHALL
Verified Customer
Verified Customer
Jun 16, 2024 -
Volkswagen of Salem responded
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.
Best Regards,
JJ Hunsaker
General Manager
jhunsaker@lithia.com
They were honest, helpful and made the buying process
easy and affordable buy discounting the car to the point where we couldn't refuse!
easy and affordable buy discounting the car to the point where we couldn't refuse!
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by RIECO
Verified Customer
Verified Customer
Dec 27, 2023 -
Volkswagen of Salem responded
We are very happy to have provided you with such a positive experience! Congrats on your new vehicle! We sincerely value your business and look forward to your next visit.
Best Regards,
Gregory Bell
Service Manager
gbell@lithia.com