I recently had the pleasure of working with Jarrett Abel
in the service department, and I can confidently say he is one of the most knowledgeable and professional advisors I have encountered in recent years
in the service department, and I can confidently say he is one of the most knowledgeable and professional advisors I have encountered in recent years. From the moment I arrived for my scheduled appointment, Jarrett was ready to assist. He had a service loaner car waiting for me, anticipating my busy schedule for the day.
Not only did he promptly confirm all of my vehicle’s mechanical issues, but he also double-checked my contact information to ensure everything was accurate before I left. Throughout the day, Jarrett kept me informed with clear and timely updates, making sure I knew when my vehicle would be ready.
What impressed me the most was how Jarrett balanced communication and affordability. He was able to provide affordable repairs while ensuring everything was done quickly and efficiently. If you’re looking for excellent service, I highly recommend booking your next appointment with Jarrett Abel!
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by kenwmoore
Verified Customer
Verified Customer
Service Price Transparency
Feb 20, 2025 -
James Wood AutoPark responded
Thank you for your wonderful review! We truly appreciate your kind words about Jarrett and the service you received at James Wood Chevrolet Denton. It's great to hear that he was proactive in accommodating your schedule and kept you informed throughout the process. We're glad you found our service to be both efficient and affordable. Your recommendation means a lot to us, and we look forward to assisting you again in the future!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Brought my truck in to have a goose neck hitch put on.
The techs pinched a wire reinstalling the bed, fixed that, but when I tried to use the tailgate radio, it didn’t work. Took it back in to have that d
The techs pinched a wire reinstalling the bed, fixed that, but when I tried to use the tailgate radio, it didn’t work. Took it back in to have that diagnosed and fixed. Got the truck back, took it home, was trying the radio and noticed a bunch of wires hanging down passed the bumper. Crawled Under the truck, and found 4 large wire plugs not connected. The guy that worked on my truck, in my opinion, needs to be talked to and made aware that he needs to pay attention to the details of his work. It’s not just about get vehicles in and get them out as fast as you can. Quality matters!!
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by jdzmolik62
Verified Customer
Verified Customer
Service Price Transparency
Feb 21, 2025 -
James Wood AutoPark responded
Thank you for sharing your experience with us. We understand your frustration regarding the issues with your truck after having the goose neck hitch installed at James Wood Chevrolet Denton. Quality is certainly important to us, and it’s concerning to hear that your radio and wiring were not properly addressed.
We appreciate your feedback and would like to encourage you to reach out to us directly so we can resolve these issues more effectively. Your satisfaction is our priority, and we want to ensure your truck is in top shape. Thank you again for bringing this to our attention.
Sincerely,
James Wood AutoPark Management | 940-591-9663
James Wood Service Department is top notch!
Jarrett Abel has been my Service Advisor for several years and he always takes care of my appointment for service to my Silverado Pickup. He and th
Jarrett Abel has been my Service Advisor for several years and he always takes care of my appointment for service to my Silverado Pickup. He and the service team are terrific. It's very nice to have a person you can call and build a relationship with and know that they will take care of your vehicle. Thank you Jarrett - you are appreciated.
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by CJW7652
Verified Customer
Verified Customer
Service Price Transparency
Feb 20, 2025 -
James Wood AutoPark responded
Thank you for your wonderful review! We greatly appreciate your kind words about Jarrett and the service team at James Wood AutoPark. It's fantastic to hear that you have built a strong relationship with us while getting your vehicle serviced. We look forward to continuing to take great care of your vehicle! Thank you for choosing us, and we hope to see you again soon!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Excellent Customer Service ,,,I was very pleased with
the care that Jarrett Abel took of my 2019 Buick Encore. This is why I keep coming back to the James Wood Dealership for so many years.
the care that Jarrett Abel took of my 2019 Buick Encore. This is why I keep coming back to the James Wood Dealership for so many years.
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by rosalindemilyadair
Verified Customer
Verified Customer
Service Price Transparency
Feb 20, 2025 -
James Wood AutoPark responded
Thank you for your fantastic review! We are thrilled to hear that you had an excellent experience with Jarrett and that you are pleased with the care given to your 2019 Buick Encore. Your loyalty to James Wood AutoPark over the years means so much to us. We look forward to seeing you again for your future needs!
Sincerely,
James Wood AutoPark Management | 940-591-9663
This is the best dealership around and nothing close to
is. The service department is the best. Jarrett Able and the team have been supporting me for over 15 years now and now servicing my 18 year old's
is. The service department is the best. Jarrett Able and the team have been supporting me for over 15 years now and now servicing my 18 year old's vehicle. Thanks for treating us like family.
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by TLSMITH_III
Verified Customer
Verified Customer
Service Price Transparency
Feb 19, 2025 -
James Wood AutoPark responded
Thank you so much for your kind words! We truly appreciate your loyalty over the last 15 years, and we're thrilled to hear that you're satisfied with the service from Jarrett Able and our team at James Wood Chevrolet Denton. It's our pleasure to treat you like family. We look forward to continuing to serve you and your family's automotive needs in the future!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Recall on airbag was performed in timely manner.
I now have a rattle somewhere in the dash that I did not have before.
I now have a rattle somewhere in the dash that I did not have before.
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by bobby72
Verified Customer
Verified Customer
Service Price Transparency
Feb 19, 2025 -
James Wood AutoPark responded
Thank you for your feedback, Bobby. We're glad to hear that the airbag recall at James Wood Chevrolet Denton was handled promptly. However, we understand your concern regarding the rattle in your dash. Please reach out to us directly, and we will work to resolve this issue for you. Your satisfaction is important to us!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Good service; work was done sooner than expected.
Excellent communication. They were helpful with everything I needed during my time at the dealership.
Excellent communication. They were helpful with everything I needed during my time at the dealership.
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by Lestra940
Verified Customer
Verified Customer
Service Price Transparency
Feb 18, 2025 -
James Wood AutoPark responded
Thank you so much for your wonderful review! We're glad to hear that you received good service and that the work was completed sooner than expected. Excellent communication is a priority at James Wood Chevrolet Denton, and we're pleased that our team was able to assist you with everything you needed. We look forward to seeing you again in the future!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Thank you for the good service I received yesterday.
As always I was treated with kindness and courtesy. The work was done quickly and well. .
As always I was treated with kindness and courtesy. The work was done quickly and well. .
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by bbwiggs
Verified Customer
Verified Customer
Service Price Transparency
Feb 18, 2025 -
James Wood AutoPark responded
Thank you for your kind words! We're thrilled to hear that you received good service at James Wood Chevrolet Denton. It's always our goal to treat our customers with kindness and ensure quality work done quickly. We look forward to seeing you again soon!
Sincerely,
James Wood AutoPark Management | 940-591-9663
She was really helpful she went above and beyond i will
be coming back again
be coming back again
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by Juan Torres
Verified Customer
Verified Customer
Service Price Transparency
Feb 12, 2025 -
James Wood AutoPark responded
Thank you for your wonderful review! We truly appreciate your kind words about our team. We're thrilled to hear that you had a great experience at James Wood Chevrolet Denton. We look forward to welcoming you back again soon!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Jarrett Abel has been great to work with and always
demonstrates a sense of urgency, is quick to respond and pays attention to detail! Thanks Jarrett!!
demonstrates a sense of urgency, is quick to respond and pays attention to detail! Thanks Jarrett!!
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by DWPATTERSON67
Verified Customer
Verified Customer
Service Price Transparency
Feb 10, 2025 -
James Wood AutoPark responded
Thank you for your kind words! We're thrilled to hear about your positive experience with Jarrett at James Wood Chevrolet Denton. His dedication to providing excellent service truly makes a difference. We appreciate your feedback and hope to see you again soon!
Sincerely,
James Wood AutoPark Management | 940-591-9663
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