Jared Otte

eCarOne responded

Thank you for your great review! We’re so happy to hear that Jarred made your experience smooth and efficient from start to finish. It’s fantastic that you found the car you wanted on our website and were able to get into a test drive so quickly. We pride ourselves on having a top-quality selection of vehicles, and it’s great to know you were pleased with the condition of your car. We also strive to make the financing process as fast and simple as possible. Enjoy your new car, and we look forward to serving you again in the future!

eCarOne responded

Thank you so much for sharing your experience! We're thrilled to hear that Jared provided such excellent service, even from a distance. It's wonderful that he could answer all of your questions and make the process smooth for you. We're glad you love your new Jeep Renegade, and we truly appreciate your recommendation to your friends. Enjoy your new ride, and thank you again for choosing eCarOne!

eCarOne responded

Thank you for the great review! We're thrilled to hear that the process was straightforward and that handling much of it via text helped save you time. Jared and the finance team will be glad to hear about your appreciation for their work! Enjoy your Jaguar, and thank you for choosing eCarOne. Let us know if we can assist you with anything in the future!

eCarOne responded

Thank you for sharing your feedback and for choosing eCarOne for your Mercedes purchase! We're thrilled to hear that Jared made the transaction fast and efficient and that the car met all your expectations. Your satisfaction is our priority, and we’re glad everything promised was delivered. Enjoy your Mercedes, and feel free to reach out if you need anything in the future!

eCarOne responded

Thank you for taking the time to provide your feedback. We are truly sorry to hear that your recent experience with us did not meet your expectations, especially in regards to the customer service you received. We strive to provide a seamless and enjoyable process for every customer, and it’s disappointing to know that we fell short during your visit. We apologize for the delay you encountered, especially after requesting that the paperwork be prepared in advance. We understand how valuable your time is, and we regret that we didn’t meet your needs in that regard. Additionally, it’s clear that the vehicle not being ready for you, as well as the lack of a proper walk-through, contributed to your dissatisfaction, and we are taking this feedback seriously to ensure that these areas are addressed with our team. Regarding your interaction with Jared, we are sorry if the experience felt focused on the transaction rather than your satisfaction. We strive to prioritize the needs and comfort of every customer and regret that you did not feel valued during this process. Your feedback will be shared with the team to help us improve how we engage with customers in the future. If there is anything we can do to address your concerns directly or to improve your experience with us, please don’t hesitate to reach out. We truly appreciate your business and would love the opportunity to restore your confidence in eCarOne.

eCarOne responded

Thank you for your review and the continued business. So happy to hear that Jared and the team always take great care of you. Congrats on your new Range Rover. We hope to see you again in the future!

eCarOne responded

Thank you, Shawn, for your continued trust in eCarOne and for choosing Jared to assist with your Audi purchase once again! We're thrilled to hear that his communication and service exceeded your expectations, especially as an out-of-town buyer. Your loyalty and kind words mean a lot to us, and we’re grateful for your future business. Enjoy your new Audi, and we look forward to helping you with your next purchase when the time comes!

eCarOne responded

Thank you, John, for your great review and for choosing eCarOne for your second purchase from an EchoPark dealer! We're thrilled to hear that Jared made the process of buying and shipping your Lexus from Texas to the Colorado mountains easy. We hope you enjoy your new vehicle, and we appreciate your continued trust in us. If you ever need anything, don’t hesitate to reach out!

eCarOne responded

Thank you for sharing your experience! We're so glad to hear that Jared was helpful, knowledgeable, and understanding of your needs. Going above and beyond for our customers is what we strive for, and it’s wonderful to know he made your vehicle purchase a positive experience. Enjoy your new car, and thank you for choosing eCarOne!

eCarOne responded

Thank you, Kim, for your wonderful feedback! We’re so happy to hear that Ash and Jarred made your Rivian purchase a smooth and enjoyable experience. It’s great to know you found the team friendly, knowledgeable, and that you're happy with your new truck. We truly appreciate your trust in eCarOne and look forward to assisting you again in the future. Enjoy your Rivian and happy driving!