Jaquan Kerr

I’m very interested they are give me very good deal and good price and they are very good people. good price and they are very good people. More

by melesechufamo Verified Customer Verified Customer

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Unprofessional Behavior in Public Setting During my visit, I witnessed the porter using inappropriate language, specifically the N word, in a public setting. This conduct was highly unprofessional and visit, I witnessed the porter using inappropriate language, specifically the N word, in a public setting. This conduct was highly unprofessional and unacceptable. Vehicle Purchase and Immediate Issues I purchased a car valued at $150,000. Within just four days of ownership, I encountered a significant issue: the battery was dead. Battery Problem at Delivery On the day I took delivery of the vehicle, Mr. Kerr had to use a battery jumper to start the car before I was able to leave. This indicated a potential problem with the battery from the outset. Follow-Up and Lack of Responsibility Four days later, the car failed to start again due to the same battery issue. Upon contacting Mr. Kerr, he instructed me to call GMC and request that they tow the car to the dealership. Mr. Kerr did not accept responsibility for the dead battery. Assignment of Responsibility and Resolution Process Mr. Kerr placed the responsibility for resolving the battery issue on me, sending a text message to communicate this. As a result, I was required to jump-start the car myself and drive 40 miles while concerned that the battery could fail completely during the journey. After repeated requests, a new battery was eventually provided and replaced at my residence, where the vehicle was located. Despite this resolution, I believe the dealership's handling of the situation was inadequate and could have been managed more effectively. Casey Wilson has been great. He has answered all of my phone calls and followed up when he said he would. Casey should get 5 stars on this review, Than you Casey for being a person with integrity. More

by tonylharris Verified Customer Verified Customer

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My service is always quick and the staff is always courtesy. I never have a issue when I come in for service. courtesy. I never have a issue when I come in for service. More

by BGLASS305 Verified Customer Verified Customer

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Service center personnel was friendly with quick service. I ordered some paint and some other things without issue and upfront about cost. Very good experience. I ordered some paint and some other things without issue and upfront about cost. Very good experience. More

by wpjhs Verified Customer Verified Customer

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The repair department is good 👍 but on my next visit , I’m look for excellence I’m look for excellence More

by DSPEIGHT652 Verified Customer Verified Customer

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Everyone was very friendly right when we entered the door at the dealership especially one of the owners and then he put in contact Harvey Jones who took very good care of us before during and after we were at the dealership especially one of the owners and then he put in contact Harvey Jones who took very good care of us before during and after we were purchasing the Chevy 1500 Silverado RST. Thanks to everyone at Buddy Chevrolet More

by richie2848 Verified Customer Verified Customer

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They make you buy a care package that is not needed, it’s a tactic to make up for the Buddy “discount.” Financing process is also suspect, as they don’t provide you the options but rather steer you towards w a tactic to make up for the Buddy “discount.” Financing process is also suspect, as they don’t provide you the options but rather steer you towards what seems to be their preferred lender. They are definitely taking advantage of the community they service. More

by Frank Mitchell Verified Customer Verified Customer

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Everyone was super friendly and knowledgeable. The atmosphere was greeting and pleasant. The dealership was very clean and organized. Would highly recommend. The atmosphere was greeting and pleasant. The dealership was very clean and organized. Would highly recommend. More

by eagle1977.jw Verified Customer Verified Customer

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She had helped previous family members and she was amazing with helping me . She was very helpful amazing with helping me . She was very helpful More

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I love Buddy Chevrolet. Really feels good to be given a chance with a brand new car when no one else would Really feels good to be given a chance with a brand new car when no one else would More

by Rosalind Sidney Verified Customer Verified Customer

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