Bob Hurst
Bob Hurst at Buddy Chevrolet

Bob Hurst

Service Manager

Buddy Chevrolet

4770 Covington Hwy
Decatur, GA 30035

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4.1
220 Reviews
4.1

220 Reviews

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220 Reviews of Bob Hurst

June 20, 2026

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Employee Rating

My husband took the car to your your dealership. He was pleased but the representative told us the service would take no more than an hour and a half. It took over three hours. More

by CHARLIECREIGHTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 21, 2026

Buddy Chevrolet responded

Thank you for sharing your experience with us. We appreciate your feedback and are glad to hear that your husband was pleased with our service. However, we understand that the extended wait time was not what you were expecting. We strive to provide timely service and your comments will help us improve. If you have any further concerns or would like to discuss this, please don't hesitate to reach out to us at Buddy Chevrolet. We hope to see you again soon. Sincerely, the Team at Buddy Chevrolet

June 20, 2026

Dealership Rating
Employee Rating

The service was excellent. The associate was pleasant and helpful with recommendations and was accommodating with me getting the necessary work done that is needed for my car. More

by WALKER.JOAN11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2026

Buddy Chevrolet responded

Thank you for your amazing review, Joan! We’re pleased to hear that you had an excellent experience with our team at Buddy Chevrolet. It’s great to know that our associate was pleasant and helpful in accommodating your car's needs. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, the Team at Buddy Chevrolet

June 20, 2026

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Employee Rating

Today my visit with Buddy Chevrolet was much better than it has me in the past. Toni, was very knowledgeable and explain exactly what I needed to have done. My Hope is that everything was done properly and More

by K_SAFFO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2026

Buddy Chevrolet responded

Thank you for your review! We’re thrilled to hear that your visit to Buddy Chevrolet was much better than in the past. It’s great to know that Toni provided you with the knowledgeable service you needed. We look forward to seeing you again for your next oil change, and if you have any questions or concerns in the meantime, feel free to reach out. Safe driving! Sincerely, the Team at Buddy Chevrolet

June 17, 2026

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You should hire people that like there job and not hate it, This is the worst customer service ever! More

by wahsayku
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 18, 2026

Buddy Chevrolet responded

Thank you for sharing your experience with us, Wahsayku. We understand how important great customer service is, and we appreciate your feedback. At Buddy Chevrolet, we strive to create a positive environment for both our customers and our team. Please reach out to us directly so we can discuss your concerns further. Your satisfaction is important to us, and we hope to provide you with a better experience in the future. Sincerely, the Team at Buddy Chevrolet

June 11, 2026

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Employee Rating

Less than a week after going to them all of my issues returned and they are ignoring my phone calls and want me to pay again. More

by SAWYERADDIE
Recommend Dealer
No
Jun 13, 2026

Buddy Chevrolet responded

Our team has acknowledge this review.

June 10, 2026

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I had a great experience at Service Dept. The team was professional and the wait time estimate was accurate. More

by reggie40230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2026

Buddy Chevrolet responded

Thank you for your kind words, Reggie! We’re thrilled to hear that you had a great experience at our Service Department. Our team at Buddy Chevrolet always aims to provide professional service and accurate wait time estimates. Looking forward to assisting you again in the future! Sincerely, the Team at Buddy Chevrolet

June 10, 2026

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I enjoyed my experience at this location. They were nice, efficient, and time sensitive. I will definitely be back! More

by CMB09745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2026

Buddy Chevrolet responded

Thank you for your wonderful feedback! We're glad to hear that you enjoyed your experience at this location and found our team to be nice, efficient, and time sensitive. We look forward to welcoming you back soon! Sincerely, the Team at Buddy Chevrolet

June 09, 2026

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Always in and out quickly. Service is always professional. Staff is always polite and friendly. More

by CTBETHEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2026

Buddy Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that your experiences at Buddy Chevrolet have been quick and professional. Our team takes pride in providing friendly service, and we appreciate your kind words. Looking forward to seeing you again soon! Sincerely, the Team at Buddy Chevrolet

June 09, 2026

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Employee Rating

Horrible. .. I took my vehicle here because my speedometer reader screen stopped working. They first had to order the part which is understandable, however for More

by BAHMED20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 09, 2026

Buddy Chevrolet responded

Thank you for sharing your experience with us. We understand your frustration regarding the delay in repairs and the difficulties you faced without a rental vehicle. At Buddy Chevrolet, we strive to provide timely services, and our team appreciates your feedback on this matter. Please reach out to us directly to address your concerns about the recall and the issues with your vehicle. Your satisfaction is important to us, and we hope to improve your experience moving forward. Sincerely, the Team at Buddy Chevrolet

June 08, 2026

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Employee Rating

I had an outstanding experience purchasing my 2026 Chevy Trax at Buddy Chevrolet, all thanks to Jab. From the moment I arrived at the dealership, Jab’s approach was incredibly fast and effortless, making th More

by traceyfrinkjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 09, 2026

Buddy Chevrolet responded

Thank you so much for your wonderful review, Tracey! We’re thrilled to hear about your outstanding experience purchasing your 2026 Chevrolet Trax with Jab at Buddy Chevrolet. It’s fantastic to know that Jab made the process fast, easy, and enjoyable for you. Our team appreciates your kind words about his professionalism, product knowledge, and engaging personality. Your recommendation means a lot to us, and we look forward to welcoming you back for your future automotive needs. Enjoy your new Chevrolet Trax! Sincerely, the Team at Buddy Chevrolet

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