Bob Hurst

I had a good first time experience at the dealership. The service was good and so was the wait time.i plan to use this dealership for all of my vehicles The service was good and so was the wait time.i plan to use this dealership for all of my vehicles More

by EUD1884 Verified Customer Verified Customer

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No specialized techs on the weekends is terrible customer service especially when I was called by someone to set up the appointment for a Saturday. I sat for 2 hours for no reason. No one would be there to f service especially when I was called by someone to set up the appointment for a Saturday. I sat for 2 hours for no reason. No one would be there to fix my issue and that was known when my appointment was booked More

by KIASOLO82 Verified Customer Verified Customer

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Expensive for a oil change very high will not be going back again never o back again never o More

by NJOE1982 Verified Customer Verified Customer

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Went in 3/9/26 for a tune up, due to my car MISFIRING, “ONLY”, gave MY YEAR, (2011) MAKE, MODEL AND MILEAGE, (listed on my invoice). I was told my car would ready in a couple of days. On 3/10/26 was to “ONLY”, gave MY YEAR, (2011) MAKE, MODEL AND MILEAGE, (listed on my invoice). I was told my car would ready in a couple of days. On 3/10/26 was told my repairs would cost over $4100. I repeatedly stated I only want the tune up (which would have cost about $1200). After repeatedly being asking, by 3/14/26 I agree to the $4140 loan. On 3/21/26 I was called and told that my car was still not ready due to them having issues with the repairs. That they would be replacing 2 fuel injector, “AT NO COST TO ME, AFTER THE LOAN WAS SIGNED”. I did not get my car back until 3/27/26. On Saturday night, 3/28/26 maybe a half gallon of red fluid leaked from my car. I had to come back to Buddy Chevrolet on Monday 3/30/26, (missing work), and was told it was nothing. All my fluids have been topped off. On Easter Sunday 4/5/26, while me and grand daughters were on our way to church, CARBON MONOXIDE began to blow into the car through my A/C vents. We had to pull over and stop to breathe, I then had to drive home with my windows down on highway 75. By the time we got home we all had headaches and a funny taste in our throats. Needless I called and left a concerning voicemail for the Manager Bob. He called me back Monday morning 4/6/26, and asked that I put on a mask, and drive it back up there. They do not have a tow truck. I returned again on 4/6/27 (missing work again) and was sent home in an Uber and was told they will LOOK at it. A Uber was sent to pick me up again to get my car, on 4/7/26. By the time I got home the CARBON MONOXIDE was leaking through my A/C VENTS AGAIN. I called and asked for the GM manager Gary, who stated he didn’t know who I was, but proceeded to tell me who I am. He added that my car is very old and has a lot of miles, but he would get back me later that day. On 4/8/26 Gary sent A TOW TRUCK to get my car. Moving forwarded THE GAS LEAK CONTINUED, and my car was BROUGHT BACK TO BUDDY CHEVROLET AGAIN AND AGAIN - ON 4/11/26, 4/14/26, & lastly 4/18/26. IT WAS RETURNED TO ME YESTERDAY, 4/22/26, IN WORST SHAPE THEN WHEN I BROUGHT THERE ON 3/9/26. CARBON MONOXIDE IS STILL LEAKING IN TO MY CAR, THROUGH THE A/C VENTS, IT IS MISFIRING - AGAIN. IT IS NOW SHAKING, AND RATTLING, AND AT EVERY STOP, THE SHAKING GETS LOW AS IF MY CAR IS GOING TO SHUT OFF. I called 7 times, per usual, this morning (4/23/26) asking for the owner Travis Render, due to getting no assistance from the managers Gary or Bob. I was transferred to dead ends or told he’d call me back. At about 2:30 pm I received a very rude call from Bob Hurst stating he was told by Travis Render, THE OWNER to call me back - BECAUSE TRAVIS REFUSES TO. THAT TRAVIS HAS NOTHING TO DO WITH MY CAR AND THEY WILL NO LONGER BE ASSISTING ME. I HAVE A 24 MONTH WARRANTY ON MY PARTS, TO TAKE IT TO ANOTHER GM MECHANIC, OR TAKE LEGAL ACTION IF I NEED TO. This is just a summary. More

by TAMIAM777 Verified Customer Verified Customer

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The agent was friendly and thorough and very helpful in checking me in, but I was surprised to find out that you guys do not supply service vehicles for your customers that was a bomber did I have three ho checking me in, but I was surprised to find out that you guys do not supply service vehicles for your customers that was a bomber did I have three hours to wait so I had to get an Uber and then come back to get my car so it was a little inconvenience but I do appreciate the fact that I was able to get service on short notice More

by GLBREWINGTON6 Verified Customer Verified Customer

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Keep up the excellent service for many days to come. It will keep the customers happy and satisfied. It will keep the customers happy and satisfied. More

by RKING11692 Verified Customer Verified Customer

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Every thing went well from start to finnish,it didn't take long to service the oil change while I waited,and staff was very Friendly !! take long to service the oil change while I waited,and staff was very Friendly !! More

by IDOTWALL Verified Customer Verified Customer

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The mechanic who worked on my car did a great job. It is driving like new. I could not find his name on my paperwork. It is driving like new. I could not find his name on my paperwork. More

by TQCARTER Verified Customer Verified Customer

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Outstanding service and very quick. The service tech who processed my paper work really took good care of me. He was very professional. The service tech who processed my paper work really took good care of me. He was very professional. More

by SSPEA38055 Verified Customer Verified Customer

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Kevin Johnson was a very exceptional helpful staff member excellent service given by hm thanks excellent service given by hm thanks More

by MCELHENEYEDWARD86 Verified Customer Verified Customer

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