Gary Marotta

Went in 3/9/26 for a tune up, due to my car MISFIRING, “ONLY”, gave MY YEAR, (2011) MAKE, MODEL AND MILEAGE, (listed on my invoice). I was told my car would ready in a couple of days. On 3/10/26 was to “ONLY”, gave MY YEAR, (2011) MAKE, MODEL AND MILEAGE, (listed on my invoice). I was told my car would ready in a couple of days. On 3/10/26 was told my repairs would cost over $4100. I repeatedly stated I only want the tune up (which would have cost about $1200). After repeatedly being asking, by 3/14/26 I agree to the $4140 loan. On 3/21/26 I was called and told that my car was still not ready due to them having issues with the repairs. That they would be replacing 2 fuel injector, “AT NO COST TO ME, AFTER THE LOAN WAS SIGNED”. I did not get my car back until 3/27/26. On Saturday night, 3/28/26 maybe a half gallon of red fluid leaked from my car. I had to come back to Buddy Chevrolet on Monday 3/30/26, (missing work), and was told it was nothing. All my fluids have been topped off. On Easter Sunday 4/5/26, while me and grand daughters were on our way to church, CARBON MONOXIDE began to blow into the car through my A/C vents. We had to pull over and stop to breathe, I then had to drive home with my windows down on highway 75. By the time we got home we all had headaches and a funny taste in our throats. Needless I called and left a concerning voicemail for the Manager Bob. He called me back Monday morning 4/6/26, and asked that I put on a mask, and drive it back up there. They do not have a tow truck. I returned again on 4/6/27 (missing work again) and was sent home in an Uber and was told they will LOOK at it. A Uber was sent to pick me up again to get my car, on 4/7/26. By the time I got home the CARBON MONOXIDE was leaking through my A/C VENTS AGAIN. I called and asked for the GM manager Gary, who stated he didn’t know who I was, but proceeded to tell me who I am. He added that my car is very old and has a lot of miles, but he would get back me later that day. On 4/8/26 Gary sent A TOW TRUCK to get my car. Moving forwarded THE GAS LEAK CONTINUED, and my car was BROUGHT BACK TO BUDDY CHEVROLET AGAIN AND AGAIN - ON 4/11/26, 4/14/26, & lastly 4/18/26. IT WAS RETURNED TO ME YESTERDAY, 4/22/26, IN WORST SHAPE THEN WHEN I BROUGHT THERE ON 3/9/26. CARBON MONOXIDE IS STILL LEAKING IN TO MY CAR, THROUGH THE A/C VENTS, IT IS MISFIRING - AGAIN. IT IS NOW SHAKING, AND RATTLING, AND AT EVERY STOP, THE SHAKING GETS LOW AS IF MY CAR IS GOING TO SHUT OFF. I called 7 times, per usual, this morning (4/23/26) asking for the owner Travis Render, due to getting no assistance from the managers Gary or Bob. I was transferred to dead ends or told he’d call me back. At about 2:30 pm I received a very rude call from Bob Hurst stating he was told by Travis Render, THE OWNER to call me back - BECAUSE TRAVIS REFUSES TO. THAT TRAVIS HAS NOTHING TO DO WITH MY CAR AND THEY WILL NO LONGER BE ASSISTING ME. I HAVE A 24 MONTH WARRANTY ON MY PARTS, TO TAKE IT TO ANOTHER GM MECHANIC, OR TAKE LEGAL ACTION IF I NEED TO. This is just a summary. More

by TAMIAM777 Verified Customer Verified Customer

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Every thing went well from start to finnish,it didn't take long to service the oil change while I waited,and staff was very Friendly !! take long to service the oil change while I waited,and staff was very Friendly !! More

by IDOTWALL Verified Customer Verified Customer

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I was welcomed & made feel comfortable. The process was easy. Everyone was very pleasant to work with. The process was easy. Everyone was very pleasant to work with. More

by Jaleshia Briggins Verified Customer Verified Customer

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Great people got me in and out and I’m very grateful for Tori thank you Tori thank you More

by Sunni14 Verified Customer Verified Customer

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Awesome service all around. I really appreciate the niceness of everyone from the crew that I came in contact with yesterday. I really appreciate the niceness of everyone from the crew that I came in contact with yesterday. More

by trushin31 Verified Customer Verified Customer

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Made repairs under warranty that created additional repairs that aren’t covered under warranty the service department leads new leadership repairs that aren’t covered under warranty the service department leads new leadership More

by gwatkins987 Verified Customer Verified Customer

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Buddy Chevrolet is a Great place to purchase a car The salesman are understanding helpful respectful I will purchase my next car form them my problem is with the switch board operator my appointment was salesman are understanding helpful respectful I will purchase my next car form them my problem is with the switch board operator my appointment was on a Monday I'm a Senior I need help sometimes that day wasn't a good day for me and The switch board operator was Rude she wasn't helpful More

by brewstergina Verified Customer Verified Customer

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I’m very interested they are give me very good deal and good price and they are very good people. good price and they are very good people. More

by melesechufamo Verified Customer Verified Customer

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My service is always quick and the staff is always courtesy. I never have a issue when I come in for service. courtesy. I never have a issue when I come in for service. More

by BGLASS305 Verified Customer Verified Customer

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They make you buy a care package that is not needed, it’s a tactic to make up for the Buddy “discount.” Financing process is also suspect, as they don’t provide you the options but rather steer you towards w a tactic to make up for the Buddy “discount.” Financing process is also suspect, as they don’t provide you the options but rather steer you towards what seems to be their preferred lender. They are definitely taking advantage of the community they service. More

by Frank Mitchell Verified Customer Verified Customer

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