James Tan
James Tan at Criswell Maserati - Alfa Romeo

James Tan | Page 6

Maserati-Alfa Specialist jtan@criswellauto.com

Criswell Maserati - Alfa Romeo

19570 Amaranth Drive
Germantown, MD 20874

Contact Me
5.0
115 Reviews

Maserati-Alfa Specialist (240) 252-5800 jtan@criswellauto.com James Tan came from Singapore in 1989 and has since made Maryland his home. He was a Sushi Chef before his interest in automobiles played a huge role in making automotive sales his career. Being fluent in English, Mandarin and a few other Chinese dialects has enabled James to better communicate with his clients and meet their needs. James' approach to his clients has always been with a strong work ethic, combined with sincerity and reliability. His choice of sports is swimming and badminton, while chocolate and a good movie always makes his day.

Dealership Experience

9 yrs, 2 mos

Languages Spoken

English English

Mandarin Mandarin

5.0

115 Reviews

Write a Review

115 Reviews of James Tan

July 09, 2021

Dealership Rating
Employee Rating

James Tan’s knowledge and responsiveness made the selection and purchase of my new Alfa Romeo very easy, including the negotiations on price. Often the least pleasant aspect of purchasing a new car c More

by vinviz
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Buchanan

Jul 14, 2021

Criswell Maserati - Alfa Romeo responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Criswell Maserati. If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

July 06, 2021

Dealership Rating
Employee Rating

James Tan was a true professional. I came to pick up my vehicle kind of late in the afternoon and James went over and above responsibilities by staying late to make sure I was comfortable with the car!!! More

by Alpha Jeff
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Krystie Zhang

June 30, 2021

Dealership Rating
Employee Rating

Excellent customer service James and Robert were extremely helpful with everything and it was a smooth process overall will definitely be back! More

by travisfasulo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Krystie Zhang

Jul 04, 2021

Criswell Maserati - Alfa Romeo responded

Thank you for choosing Criswell for the purchase of your new vehicle! We are delighted to hear that our team helped you to have a smooth and stress free experience! We look forward to providing you with the same exceptional service at your next visit.

June 28, 2021

Dealership Rating
Employee Rating

I greatly appreciated the assistance provided by James Tan. He was informed about the vehicle, was to the point, there were no hidden surprises and the process worked smoothly end to end. More

by Ahmed.a.humayun
Customer Service
Friendliness
Price
Recommend Dealer
Yes

May 18, 2021

Dealership Rating
Employee Rating

Very professionally received by James Tan and ended up buying an used Maserati. Also the financial part was done swift and professional. Excellent service and a highly recommended dealership. More

by Witte MAS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Krystie Zhang

May 19, 2021

Criswell Maserati - Alfa Romeo responded

Thank you for taking the time to let us know that you had a recommendation worthy experience with our team! If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

May 18, 2021

Witte MAS responded

Great dealership and worth your while.

May 15, 2021

Dealership Rating
Employee Rating

Great service, honest dealing outstanding instructions. I left very satisfied and eager to drive my new MASERATI which was an extreme pleasure and end to a great day. More

by Scarpeto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 19, 2021

Criswell Maserati - Alfa Romeo responded

We are delighted to hear that you are enjoying your new vehicle! Thank you for taking the time to let us know that you had an excellent experience with our team!

May 05, 2021

Dealership Rating
Employee Rating

James was very thoughtful and detailed in his work and really low pressure. It was on a quiet rainy night, but I think he supported us well in our trade/purchase of an Alfa. More

by kjb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 06, 2021

Criswell Maserati - Alfa Romeo responded

We are delighted to hear that you felt welcomed and supported by our team through this whole process! Enjoy your beautiful new Alfa and please don't hesitate to reach out to any of our team members if there is anything additional we can assist you with.

April 16, 2021

Dealership Rating
Employee Rating

We found the car on Car Gurus, it was exactly what we were looking for. Sent an email request and the response was so quick. 2 hours later the deal was done all remotely and car was delivered a couple More

by absoluteasphalt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Krystie Zhang

Apr 20, 2021

Criswell Maserati - Alfa Romeo responded

Fantastic! We are ecstatic that you had a stress free and efficient experience with our team! If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

March 29, 2021

Dealership Rating
Employee Rating

I recently purchased a Levante from Criswell Maserati and had the best experience. I worked with James Tan and Krystie Zhang and they both made this an easy process and displayed excellent customer servic More

by J.Hankins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Krystie Zhang

Mar 30, 2021

Criswell Maserati - Alfa Romeo responded

Thank you for choosing Criswell for your recent purchase! We are thrilled that you are able to report that our team helped to make this a 5 star experience for you! We look forward to assisting you again in the future for all of your automotive needs.

March 23, 2021

Dealership Rating
Employee Rating

After a frustrating search for the right Alfa Romeo in NJ I found this dealership in MD and connected with James! James and team were very easy to work with and every question answered. It was a great experi More

by JWoody10
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Krystie Zhang

Jun 27, 2021

Criswell Maserati - Alfa Romeo responded

We're ecstatic to hear that our team could help you out when others could not! If you have any further questions, please give us a call. We're always happy to help!

...
6
...

Dealership Inventory (63 Vehicles)

used 2023 Maserati Ghibli car, priced at $56,755
2023 Maserati Ghibli
used
Bianco exterior
Automatic
All-wheel Drive
used 2024 Maserati Ghibli car, priced at $79,857
2024 Maserati Ghibli
used
Bianco exterior
Automatic
All-wheel Drive
new 2026 Alfa Romeo Tonale car, priced at $47,785
2026 Alfa Romeo Tonale
new
Green exterior
Automatic
All-wheel Drive
used 2021 Alfa Romeo Stelvio car, priced at $24,977
2021 Alfa Romeo Stelvio
used
Alfa White exterior
Automatic
All-wheel Drive
new 2026 Maserati Grecale car, priced at $97,105
2026 Maserati Grecale
new
Verde Royale Metallic exterior
Automatic
All-wheel Drive
new 2025 Alfa Romeo Giulia car, priced at $54,035
2025 Alfa Romeo Giulia
new
Vulcano Black Metallic exterior
Automatic
All-wheel Drive