James Tan
James Tan at Criswell Maserati - Alfa Romeo

James Tan | Page 7

Maserati-Alfa Specialist jtan@criswellauto.com

Criswell Maserati - Alfa Romeo

19570 Amaranth Drive
Germantown, MD 20874

Contact Me
5.0
115 Reviews

Maserati-Alfa Specialist (240) 252-5800 jtan@criswellauto.com James Tan came from Singapore in 1989 and has since made Maryland his home. He was a Sushi Chef before his interest in automobiles played a huge role in making automotive sales his career. Being fluent in English, Mandarin and a few other Chinese dialects has enabled James to better communicate with his clients and meet their needs. James' approach to his clients has always been with a strong work ethic, combined with sincerity and reliability. His choice of sports is swimming and badminton, while chocolate and a good movie always makes his day.

Dealership Experience

9 yrs, 2 mos

Languages Spoken

English English

Mandarin Mandarin

5.0

115 Reviews

Write a Review

115 Reviews of James Tan

March 08, 2021

Dealership Rating
Employee Rating

I was very happy with the prompt and thorough service I received when purchasing our vehicle. Kristie and James were very professional and would recommend their services to anyone. Bravo! More

by T James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Krystie Zhang

Mar 09, 2021

Criswell Maserati - Alfa Romeo responded

Outstanding! We always love to hear how happy our customers are with their new vehicles and with their experience! Don't hesitate to reach out to any of our team members if there is anything additional we can assist you with.

March 08, 2021

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Employee Rating

Another outstanding experience with the Criswell team working with James Tan in selecting my second Maserati vehicle with this dealership. The vehicle selection process and pricing process was seamless a More

by Philly guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Krystie Zhang

Mar 09, 2021

Criswell Maserati - Alfa Romeo responded

Thank you for returning to Criswell for you newest purchase. We are delighted to hear that our team provided you with another recommendation worthy experience.

February 25, 2021

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It was a real pleasure to work with James Tan in my quest to lease a new Ghibli. He was very informative about all of the inventory we discussed and was always willing to take that extra step to close the de More

by glenn1947
Price
Recommend Dealer
Yes
Mar 02, 2021

Criswell Maserati - Alfa Romeo responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Criswell Maserati. We look forward to working with you again for all of your future automotive needs!

January 25, 2021

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Had an excellent experience from the moment I walked into the doors to the moment i left with my vehicle. James Tan 10/10! By far the best experience I've had purchasing a vehicle. More

by AJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Krystie Zhang

Jan 31, 2021

Criswell Maserati - Alfa Romeo responded

Thank you for taking the time to share this wonderful review with us. We love hearing how happy our customers are in their new vehicles!

January 23, 2021

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I went to Criswell Maserati to look at a 2013 Mini Cooper Countryman S. I dealt with James Tan and he was wonderful! We went to see the car and purchased the next day and the process went smoothly. We got a More

by ariannab080
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 31, 2021

Criswell Maserati - Alfa Romeo responded

Congratulations on the purchase of your car! We are so happy that our team had just what you were looking for and provide a smooth, stress free experience.

January 09, 2021

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I bought an Alfa Romeo Giulia Quadrifoglio on 1/8/2021. The car is awesome, and James was excellent! He had the car warmed up and ready for us when we arrived. He was extremely professional, knowledgeable, More

by George H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Buchanan, Krystie Zhang

Jan 13, 2021

Criswell Maserati - Alfa Romeo responded

Thank you George! We are very happy to hear that James and our Criswell team were able to provide you with a 5 star purchasing experience!

December 03, 2020

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We had a very pleasant experience with our alpha Romeo Stelvio purchase. From the onset, it was a very relaxed experience, meeting James and taking vehicles for test drives. James was very patient and kno More

by Deyne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Krystie Zhang

Dec 10, 2020

Criswell Maserati - Alfa Romeo responded

Thank you so much for taking this time to highlight the professionalism, knowledge, patience, and helpfulness of James! If you have any further questions, please give us a call. We're always happy to help!

November 30, 2020

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Bought a beautiful car from James Tan of Criswell Maserati. He made the buying process easy, luxurious and well-informed. Will only buy from James! More

by JTuvin
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Krystie Zhang

Dec 01, 2020

Criswell Maserati - Alfa Romeo responded

We always love hearing how happy our customers are with their new vehicles. Thank you for taking the time to reach out with this positive feedback. We look forward to working with you again for all of your future automotive needs.

October 31, 2020

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Employee Rating

Refreshingly pleasant, enjoyable experience working with James Tan, Robert and Krystie to return my leased Alfa Romeo Guilia and lease a new one. James was excellent to work with. He ensured I had a cha More

by brettdrogers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Buchanan, Krystie Zhang

Nov 05, 2020

Criswell Maserati - Alfa Romeo responded

Excellent! Thank you so much for this enthusiastic and kind review for our team! Enjoy your new Guilia!

September 30, 2020

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Employee Rating

We had a terrific experience with James Tan. He was not pushy in any way. We appreciated very much his low-key approach. James explained the highlights of an Alfa Romeo Giulia logically without a too-often More

by mkoban
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Krystie Zhang

Oct 07, 2020

Criswell Maserati - Alfa Romeo responded

Congratulations on the purchase of your beautiful new vehicle! We really appreciate that you took this time to highlight the professionalism, knowledge, helpfulness, and patience of James and the Criswell team. If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

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