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James Tan
James Tan | Page 4
Maserati-Alfa Specialist jtan@criswellauto.com
Criswell Maserati - Alfa Romeo
19570 Amaranth Drive
Germantown, MD 20874
115 Reviews
Maserati-Alfa Specialist (240) 252-5800 jtan@criswellauto.com James Tan came from Singapore in 1989 and has since made Maryland his home. He was a Sushi Chef before his interest in automobiles played a huge role in making automotive sales his career. Being fluent in English, Mandarin and a few other Chinese dialects has enabled James to better communicate with his clients and meet their needs. James' approach to his clients has always been with a strong work ethic, combined with sincerity and reliability. His choice of sports is swimming and badminton, while chocolate and a good movie always makes his day.
Read moreDealership Experience
9 yrs, 2 mos
Languages Spoken
English
Mandarin
115 Reviews
Write a Review
115 Reviews of James Tan
September 21, 2022
Excellent customer service. They were willing to the distance to make sure we were happy. They were willing to the distance to make sure we were happy. More
by Sesson237
Other Employees Tagged: Krystie Zhang
July 16, 2022
Very nice to deal with. Actually the best experience I've had buying a car. Actually the best experience I've had buying a car. More
by fryewolf1
Other Employees Tagged: Krystie Zhang
June 22, 2022
James Tan is a very patient person, he explains the prices well, he is very kind and sweet and gives you time to think and analyze things well, they are not like other Dealers who want to sell you forc prices well, he is very kind and sweet and gives you time to think and analyze things well, they are not like other Dealers who want to sell you forced because they already gave you information, I recommend it 100%, he knows I take all the time with us do not hesitate. visit this dealer and ask for James tan More
by Carp mart
Other Employees Tagged: Krystie Zhang
June 04, 2022
My first contact with James Tan was via a text message he sent me in response to my inquiry regarding the 2020 AUDI Q5 Premium Plus I saw on the website of Criswell Maserati of Germantown. He did confirm th sent me in response to my inquiry regarding the 2020 AUDI Q5 Premium Plus I saw on the website of Criswell Maserati of Germantown. He did confirm that the car had the many outstanding options listed. He was very respectful and suggested that I come to see the car and do a test drive. I was very busy during the following two weeks, but after a gentle reminder from Robert Buchanan, General Manager of the Criswell Maserati dealership, I made an appointment with James Tan to see the car. He took the time to explain many of the car’s features and to answer my questions, after which he gave me the opportunity to test drive it. The car appeared to be in excellent condition. I researched the price of similar cars and used this as a basis for a reasonable offer, which was promptly accepted. The next day, we went through the formalities of the sale, and I drove away with a superb car at a very good price. I was very pleased with my interaction with James Tan, and I liked his polite, no-pressure style. More
by amarchaker
Other Employees Tagged: Robert Buchanan
May 25, 2022
My son and I had a great experience working with James Tan to purchase a used car. He is one of the most professional car sales people I have ever worked with. James was always quick to respond to my mes Tan to purchase a used car. He is one of the most professional car sales people I have ever worked with. James was always quick to respond to my messages throughout our negotiations. More
by Nevwagner60
Other Employees Tagged: Robert Buchanan
May 01, 2022
James was amazing. Fast and efficient. Fastest buying experience I have had. Thank you James! Fast and efficient. Fastest buying experience I have had. Thank you James! More
by Mbsevern92
Other Employees Tagged: Krystie Zhang
April 22, 2022
I had a great experience at Criswell Maserati. My sales representative Mr. Tan was a true professional. From start to finish, he made my transaction go as smooth as possible. I would like to tha My sales representative Mr. Tan was a true professional. From start to finish, he made my transaction go as smooth as possible. I would like to thank him and the entire staff at Criswell for my buying experience and I look forward to continuing my business with them. Bilal Muhammad More
by bilal1980
Other Employees Tagged: Robert Buchanan
April 14, 2022
Awesome and simple sales experience. The whole process completed in under 2.5 hours. I'm super pleased with my Alfa Romeo Giulia. James Tan was very helpful through the whole process The whole process completed in under 2.5 hours. I'm super pleased with my Alfa Romeo Giulia. James Tan was very helpful through the whole process and financing was straightforward and the process was mostly done digitally. At this juncture, I'd recommend visiting this dealer if you're looking for an Alfa Romeo or Maserati. More
by lsimkins
Other Employees Tagged: Krystie Zhang
April 06, 2022
Our salesman, James Tan, at Criswell Maserati was excellent. My wife called ahead to let him know what she was looking for and he had the best match pulled around and waiting for us to check out and excellent. My wife called ahead to let him know what she was looking for and he had the best match pulled around and waiting for us to check out and test drive. After the test drive, the sale paperwork went smooth and quick. We were out the door with the perfect Maserati Ghibli…a fantastic experience. Thanks, James! More
by Royayscue
Other Employees Tagged: Krystie Zhang , Klara Kolinska
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