James Schubert | Page 6

From the very first email I sent to the moment they handed me the keys, the entire experience was absolutely wonderful! The process was smooth, clear, and stress-free — which is not something you can a handed me the keys, the entire experience was absolutely wonderful! The process was smooth, clear, and stress-free — which is not something you can always say when buying a car. Everyone I interacted with was professional, responsive, and genuinely helpful. I never felt pressured, rushed, or left guessing. I’m so grateful for how easy Thankful and James made everything and would highly recommend this dealership to anyone looking for a positive car-buying experience! More

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They are great group ladies and gentlemen. They care about making customers happy .sales teem are 10 out 10 .finance teem are 10 ou 10 .mangameant are some of the best around they are iver al They care about making customers happy .sales teem are 10 out 10 .finance teem are 10 ou 10 .mangameant are some of the best around they are iver alm gd team More

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Lane was awesome to work with and helped guide me through the process seamlessly and efficiently. We found the right truck with all the right features and I was given a fair price and financing terms. I woul the process seamlessly and efficiently. We found the right truck with all the right features and I was given a fair price and financing terms. I would highly recommend Ed Martin Toyota, and Lane, for any car buying needs. More

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Evan was incredibly helpful during the whole process. Excellent customer service and staying late to see us off. All around a great experience. Excellent customer service and staying late to see us off. All around a great experience. More

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Process was smooth and everyone was super friendly. Financing was not needed so it was quicker. Financing was not needed so it was quicker. More

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Darnell was a pleasure to work with. Darnell did amazing at ensuring that I was able to find the vehicle that had all of the features that mattered most to me as well as all of my "it wo Darnell did amazing at ensuring that I was able to find the vehicle that had all of the features that mattered most to me as well as all of my "it would be nice if..." features too. Darnell ensured that I was well informed throughout the buying process and kept me at ease without making me feel pressured. He stayed late to ensure I was able to drive my vehicle same day The only issue I encountered throughout the entire experience was with Jenny in financing. She complained several times throughout the signing that she wanted to go home as she had to arrive earlydue to a mandatory meeting the team had that day at 7am. She was impatient and when met with questions regarding financing was rude and dismissive. When I left her office, I felt extremely confused as to next steps. Another gentleman in financing stayed late to assist with finalizing paperwork. He was kind, ensuring I had his card for any follow up questions. More

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Tom and James were both patient and so helpful. I highly recommend this dealer to anyone looking to buy a car. I highly recommend this dealer to anyone looking to buy a car. More

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