Tom Eusey

Ed Martin Toyota responded

John, thank you for the great review! We’re glad our team helped you find the right Toyota for your needs and worked with you to reach a price you felt comfortable with. We truly appreciate your business and hope you enjoy your new Toyota!

Ed Martin Toyota responded

Frank, thank you for the feedback and for recognizing our selection and service. We’re glad those parts of your experience were positive. We are disappointed, however, to see your comments regarding financing, warranties, and protection products. Our goal is to clearly present the available rates, terms, and optional products so each customer can decide what makes sense for them. Products such as extended warranties and appearance protection are optional, and we certainly never want a customer to feel pressured into purchasing them. If there is a specific charge, rate, or product from your transaction that you believe was represented incorrectly, I would genuinely appreciate the opportunity to review it with you. Thank you again for your business and for sharing your feedback. Thanks Eric Sarjeant General Manager

Ed Martin Toyota responded

Al, thank you for the fantastic review! We’re glad Tom helped you find the right Toyota vehicle and Bryan went above and beyond to make sure you were happy with your deal. We truly appreciate your business and recommendation!

Ed Martin Toyota responded

Thank you for your review and for your business, Chris! We're so glad Tom made the entire process low stress and provided the consultative approach you were looking for. We'll be sure to share your kind words with him. Thank you for choosing Ed Martin, and enjoy your new vehicle!

Ed Martin Toyota responded

Thank you for taking the time to leave us a review and for your business. Your concerns have been shared with the management team.

Ed Martin Toyota responded

Thank you for your wonderful review! We're thrilled to hear you had a great experience at Ed Martin. It's wonderful to know Tom was friendly, easy to work with, and that your vehicle arrived sooner than expected. We're also glad we could help you secure an even better interest rate than you found on your own. Congratulations on your new vehicle, and thank you for choosing Ed Martin! We truly appreciate your business and hope you enjoy every mile!

Ed Martin Toyota responded

Thank you for sharing your experience! We're so glad you found the perfect new-to-you Highlander at a reasonable price and that Tom Eusey provided such helpful service along the way. We truly appreciate your business and your trust in Ed Martin. Enjoy every mile in your new-to-you SUV, and we look forward to serving you again in the future!

Ed Martin Toyota responded

Thank you so much, Jackie!! we truly appreciate your business and look forward to working with you for many years to come. Enjoy your beautiful Toyota.

Ed Martin Toyota responded

Brandon, thank you for sharing your experience! We are so glad Tom made the process simple and pressure free while helping you find a vehicle that fit both your needs and your budget. That level of care and honesty is exactly what we strive for. Congratulations on your new Toyota, and thank you for choosing Ed Martin Toyota!

Ed Martin Toyota responded

Thank you for the kind words! We are so glad you had a great experience with our team, and Tom will truly appreciate the shoutout. Congratulations on your new Toyota, and thank you for choosing us!