Thankful Ackerman

Very much grateful to Ms. Thankful Ackerman and Mr. Bryan Wiltgen for being very accommodating during my appointment in Ed Martin Toyota. Thankful Ackerman and Mr. Bryan Wiltgen for being very accommodating during my appointment in Ed Martin Toyota. More

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Thankful was extremely responsive. She replied to my email in a timely manner and scheduled me for a test drive within my desired timeframe. The process was explained well. She replied to my email in a timely manner and scheduled me for a test drive within my desired timeframe. The process was explained well. More

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Very professional, smooth and excellent experience right from the receipt of inquiry to vehicle delivery from the receipt of inquiry to vehicle delivery More

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I was two days into my return to Indianapolis from rural Virginia and my old ride was reaching the end if its lifespan. But Thankful made it quick and easy to trade in for a much nicer, newer, and more capa Virginia and my old ride was reaching the end if its lifespan. But Thankful made it quick and easy to trade in for a much nicer, newer, and more capable vehicle! More

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Thankful and James were both very pleasant to work with and were very kind and professional. They made the whole process quick and easy! and were very kind and professional. They made the whole process quick and easy! More

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I would highly recommend this dealership everything was great. My salesperson went beyond her duty to explain about the vehicle and program the features of the vehicle. great. My salesperson went beyond her duty to explain about the vehicle and program the features of the vehicle. More

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We love Ed Martin Toyota. Thankful Alderman was so easy to work with from start to finish! We love our new Rav4! Thankful Alderman was so easy to work with from start to finish! We love our new Rav4! More

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Thankful did a great job in the whole process. Well done, cannot complain at all Well done, cannot complain at all More

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As a returning customer to Ed Martin (I previously purchased a vehicle from Ed Martin Nissan about six years ago), I am pleased to share that my recent experience at Ed Martin Toyota was equally outst purchased a vehicle from Ed Martin Nissan about six years ago), I am pleased to share that my recent experience at Ed Martin Toyota was equally outstanding. The entire process was smooth, professional, and enjoyable from start to finish. Thankful was exceptionally patient, taking the time to answer all of our questions thoroughly and ensuring we felt comfortable and informed throughout the buying process. Their dedication to customer service made the experience stress-free and pleasant. Additionally, Josh was incredibly knowledgeable and helpful in explaining all available financing options. He took the time to walk us through the details and helped us select financing terms that best fit our needs. His professionalism and transparency were greatly appreciated. Overall, we had an excellent buying experience and would highly recommend Ed Martin Toyota to anyone looking for a vehicle. Thank you to the entire team for providing outstanding customer service and making our purchase such a positive experience. Thank You More

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Thankful was easy to work with, especially as I was purchasing a new car from out of state. purchasing a new car from out of state. More

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