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James Hatchett
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140 Reviews
140 Reviews
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140 Reviews of James Hatchett
April 24, 2025
Everyone is friendly and helpful. They keep you updated about the process and and timing for the completion of services. I also love that even if I'm not waiting at the dealership, I They keep you updated about the process and and timing for the completion of services. I also love that even if I'm not waiting at the dealership, I receive those updates via text messages along with videos of the issue before I give permission to move forward with the repair. More
by LADY_ARRELDA02
Verified CustomerOther Employees Tagged: Dion Grace, Cory Kazienko, Liz Cornelius, Kevin Hernandez , Colleen, Mateen
April 19, 2025
Thank you for the time you turned the work around on my car. However, The Service department answered all of my concerns once I was able to speak with the right person. Communication in the service depart car. However, The Service department answered all of my concerns once I was able to speak with the right person. Communication in the service department could be improved. More
by ESSIESIGMA3
Other Employees Tagged: Jason Jakubowski, Liz Cornelius
April 16, 2025
Liz was great. Helpful, nice. Informative. I will go back without a problem. Thank you Helpful, nice. Informative. I will go back without a problem. Thank you More
by ROBERTACOLES10
Other Employees Tagged: Liz Cornelius
April 14, 2025
I was very satisfied with the service and advice I received from James, my service advisor. He was very attentive to my concerns and explained everything to my satisfaction. received from James, my service advisor. He was very attentive to my concerns and explained everything to my satisfaction. More
by WVKEEN
April 13, 2025
Accomplished service team who are knowledgeable, thorough, accommodating and always appreciative of my return business. thorough, accommodating and always appreciative of my return business. More
by DBIERNACKI
Other Employees Tagged: Jason Jakubowski
April 10, 2025
Friendly faces, fast and accurate diagnosis and repairs of any issues. Nice waiting area with amenities. of any issues. Nice waiting area with amenities. More
by MREED135II
Other Employees Tagged: Jason Jakubowski, Tony Scanlon, Liz Cornelius
April 09, 2025
Mr Kevin Hernandez is extremely knowledgeable. BMW of Orland Park is overall a good facility to service your vehicle. Vince did offer a loaner which was also helpful! Thanks to an excellent team. BMW of Orland Park is overall a good facility to service your vehicle. Vince did offer a loaner which was also helpful! Thanks to an excellent team. More
by Ragsdale
Other Employees Tagged: Richard Pool, Kevin Hernandez
April 08, 2025
Job fix after 4 visits. employee working hard to solve the issue.finally job done. Thanks for ALL. employee working hard to solve the issue.finally job done. Thanks for ALL. More
by BMN1959
Other Employees Tagged: Dion Grace, Jason Jakubowski, Richard Pool, Tony Scanlon
March 30, 2025
Promote James Hatchett be done he is the face of Ziegler BMW. Absolutely top grade service from James talk to him directly when you want business from this dealer. He is like Family. BMW. Absolutely top grade service from James talk to him directly when you want business from this dealer. He is like Family. More
by Rob
Other Employees Tagged: Victoria Kendra , Grant is awesome
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