James Hatchett

MR James Hatchett and the technician that worked along with him on Monday February 17th was great.Good personality,very professional and James continued to update me as his technician updated him regardin with him on Monday February 17th was great.Good personality,very professional and James continued to update me as his technician updated him regarding my vehicle.Great customer service. More

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James was amazing with helping me! I was able to get in and out with my loaner while they repaired a recall on my vehicle. He answered all of my questions and even had a suggestion on I was able to get in and out with my loaner while they repaired a recall on my vehicle. He answered all of my questions and even had a suggestion on how to fix my Android Auto issues! He called me when there was an issue with my car and provided me with updates. I called on the weekend and didn't leave a message, just wanted to check on my vehicle. Two days later, I received a follow up call to make sure that I was helped. Excellent customer service! I look forward to working with Zeigler BMW in the future! More

by CRNICEZY Verified Customer Verified Customer

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Good service car was ready within an hour they make sure all questions are addressed be back again all questions are addressed be back again More

by SULEIMANSULEIMAN71 Verified Customer Verified Customer

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I appreciate the Dealership's ability to retain quality staff such as James Hatchett. His professionalism and attention to detail are second to none! staff such as James Hatchett. His professionalism and attention to detail are second to none! More

by JCTHRASHER1 Verified Customer Verified Customer

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Prompt and good service . On time, full inspection was done , the car was washed thereafter, all in less than an hour. On time, full inspection was done , the car was washed thereafter, all in less than an hour. More

by HASSANAZAR Verified Customer Verified Customer

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James is very informative and helpful. Dealership is always clean and a pleasent place to wait for your car.  Dealership is always clean and a pleasent place to wait for your car.  More

by BONCZAK1 Verified Customer Verified Customer

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James was very knowledgeable, professional, and helpful. He kept me informed about the status of my vehicle. He kept me informed about the status of my vehicle. More

by EDUCATORLARK Verified Customer Verified Customer

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James was professional and friendly while providing me with details regarding my car’s service and estimated time to complete. with details regarding my car’s service and estimated time to complete. More

by HILDAGONZA Verified Customer Verified Customer

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I was attended to immediately I arrived. The courtesy car was the best loaner car ever The courtesy car was the best loaner car ever More

by PROMISE4MEE Verified Customer Verified Customer

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James is always very professional and knowledgeable. He goes out of his way to make sure that you a very pleasant experience with BMW. I'll always request him as my service advisor. He goes out of his way to make sure that you a very pleasant experience with BMW. I'll always request him as my service advisor. More

by REGINA6 Verified Customer Verified Customer

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