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James French
James French at Niello Audi
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James French

Service Advisor

Niello Audi

2350 Auburn Blvd
Sacramento, CA 95821

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5.0
57 Reviews
5.0

57 Reviews

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57 Reviews of James French

November 14, 2024

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Employee Rating

Was a great experience working with James and as usual the service department delivered. Thanks again team Niello. More

by GARZABAGBY
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Recommend Dealer
Yes
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Nov 16, 2024

Niello Audi responded

Thank you so much for your excellent review! We are so glad that James had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Audi to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

November 09, 2024

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The best customer service I have every had. Polite,friendly and courteous.Well maintained building. More

by DONALDJBARNEYII
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Service Communication
Recommend Dealer
Yes
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Nov 10, 2024

Niello Audi responded

Thanks, Donald, for sharing your thoughts about your experience with Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

October 31, 2024

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Great Team , good people, Fast response. Good location close to my work. Would service again. More

by MIAMILAKERS328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Rajan

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Nov 01, 2024

Niello Audi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

September 22, 2024

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Great service and nice dealership that is clean and comfortable. The sales people are always friendly and helpful too. More

by EENMELANIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omead Anwar, Dain Bryant, Hector Guadamuz, Milana Savchenko, Jennifer Lowenstein, Isabel Velasquez, Erin Loud

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Sep 24, 2024

Niello Audi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

September 16, 2024

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Employee Rating

Amazing place friendly willing to help and work out the problem with you.Great customer service and care. More

by DONALDJBARNEYII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 16, 2024

Niello Audi responded

Thank you for choosing Niello Audi. Your feedback and rating mean a lot to us. We're glad we were able to help, Donald, and we hope to see you again! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

Oct 07, 2024

DONALDJBARNEYII responded

Great customer service James French bends over backwards to help his customers.Great experience every time I get my serviced there.

September 16, 2024

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Employee Rating

Everything was handled with my warranty and James kept me updated throughout the process. Niello Audi is always professional More

by GGAJRM
Recommend Dealer
Yes

Other Employees Tagged: Omead Anwar, Jason Rajan

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Sep 17, 2024

Niello Audi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that James met your expectations. Thank you again for choosing Niello Audi. We look forward to having you as one of our valued customers for many more years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

September 14, 2024

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Employee Rating

Appreciated the extra effort to fit in an additional service that was needed in a few mos to save me the time of making a return visit. Completed the service ahead to the estimated time given. Very a More

by MICHELLE97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 16, 2024

Niello Audi responded

Thank you, Michelle! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

August 28, 2024

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Employee Rating

Enjoy having James as my contact every time I come in. Plus all the staff I’ve dealt with has been excellent. More

by RKAYBEE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Westlake

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Aug 29, 2024

Niello Audi responded

Thank you so much for your kind words for James and the team, and for taking the time to leave us this wonderful feedback! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

August 28, 2024

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Employee Rating

Always on time and very nice, car was fixed first time. Helpful with the loaner car as well. More

by JEFFALLYSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omead Anwar, Dain Bryant

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Aug 29, 2024

Niello Audi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Audi to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

July 26, 2024

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Employee Rating

Best dealership I have been too,customer service was great and amazing.Very courteous and respectful. More

by DONALDJBARNEYII
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 26, 2024

Niello Audi responded

Donald, It's great to hear that James and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Audi! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

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