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James French
James French at Niello Audi

James French

Service Advisor

Niello Audi

2350 Auburn Blvd
Sacramento, CA 95821

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5.0
74 Reviews
5.0

74 Reviews

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74 Reviews of James French

June 09, 2025

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Employee Rating

I can't rate the others because James took care of everything. He is highly knowledgable and explains things in easy to understand terms. Only him as my service rep in the future! More

by MCCABES92
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Recommend Dealer
Yes
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Jun 09, 2025

Niello Audi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Audi to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

May 07, 2025

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Feel as though the problem with my car is finally fixed. James went above and beyond. More

by SDUNBAR644
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Recommend Dealer
Yes

Other Employees Tagged: Erik Carr

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May 07, 2025

Niello Audi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

April 24, 2025

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Employee Rating

I have always had excellent service and support at Niello Audi. We have three Audis, all have been serviced here. More

by CPZAISS
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Scott Bunker, Dain Bryant

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Apr 24, 2025

Niello Audi responded

Thank you for choosing Niello Audi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

April 18, 2025

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Great service and friendly, professional staff who ensured that I was kept apprised of the necessary repairs and the services rendered. More

by KENNATHER
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Omead Anwar, Dain Bryant, Jason Rajan

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Apr 18, 2025

Niello Audi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Audi. We look forward to having you as one of our valued customers for many more years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

April 10, 2025

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The best service from James but you need to improve your survey. Should not demand at least 15 words. More

by CENSLEY
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Recommend Dealer
Yes
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Apr 11, 2025

Niello Audi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

April 05, 2025

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James is always on top of everything. He anticipates my questions and everything always is seamless. More

by marklester
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Chris Vogel

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Apr 05, 2025

Niello Audi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Audi, we look forward to having you as a valued customer for many years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

April 05, 2025

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Employee Rating

Overall dealership is amazing. Amazing staff, love that where’s always fresh coffee and James French made my service smooth and easy. More

by Rafael R.
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Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Westlake

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Apr 06, 2025

Niello Audi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

March 01, 2025

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Great customer service. Every thing was timely. James provided great explanations of everything that was going on. More

by DOROTHY256
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Recommend Dealer
Yes
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Mar 02, 2025

Niello Audi responded

Hi Dorothy: Thanks for sharing about your experience with Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

February 22, 2025

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Employee Rating

Jane’s and the Audi team were fantastic. I was looking for a specific model in a specific price range and they helped me figure that out. Even though I found the exact car that I was lookin More

by Jasontowey
Recommend Dealer
Yes

Other Employees Tagged: James P. Trenner

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Feb 23, 2025

Niello Audi responded

We are so glad that we had the opportunity to work with you, Jason, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Aaron Thetford General Manager athetford@niello.com

January 29, 2025

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Great customer service as usual. Thank you. I'll recommend a friend or anyone to use your services. More

by nej12006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 29, 2025

Niello Audi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Audi, we look forward to having you as a valued customer for many years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

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