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James French
James French at Niello Audi

James French | Page 2

Service Advisor

Niello Audi

2350 Auburn Blvd
Sacramento, CA 95821

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5.0
80 Reviews
5.0

80 Reviews

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80 Reviews of James French

April 10, 2025

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The best service from James but you need to improve your survey. Should not demand at least 15 words. More

by CENSLEY
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Recommend Dealer
Yes
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Apr 11, 2025

Niello Audi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

April 05, 2025

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Overall dealership is amazing. Amazing staff, love that where’s always fresh coffee and James French made my service smooth and easy. More

by Rafael R.
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Westlake

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Apr 06, 2025

Niello Audi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

April 05, 2025

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James is always on top of everything. He anticipates my questions and everything always is seamless. More

by marklester
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Recommend Dealer
Yes

Other Employees Tagged: Chris Vogel

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Apr 05, 2025

Niello Audi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Audi, we look forward to having you as a valued customer for many years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

March 01, 2025

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Great customer service. Every thing was timely. James provided great explanations of everything that was going on. More

by DOROTHY256
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Yes
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Mar 02, 2025

Niello Audi responded

Hi Dorothy: Thanks for sharing about your experience with Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

February 22, 2025

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Jane’s and the Audi team were fantastic. I was looking for a specific model in a specific price range and they helped me figure that out. Even though I found the exact car that I was lookin More

by Jasontowey
Recommend Dealer
Yes

Other Employees Tagged: James P. Trenner

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Feb 23, 2025

Niello Audi responded

We are so glad that we had the opportunity to work with you, Jason, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Aaron Thetford General Manager athetford@niello.com

January 29, 2025

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Great customer service as usual. Thank you. I'll recommend a friend or anyone to use your services. More

by nej12006
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Recommend Dealer
Yes
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Jan 29, 2025

Niello Audi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Audi, we look forward to having you as a valued customer for many years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

January 16, 2025

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I never worry when I take my car in for anything. My service advisor is very well informed and very clear in communication which helps me a lot. Thanks Niello Audi. More

by MARYVANTKTRAN
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Recommend Dealer
Yes
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Jan 16, 2025

Niello Audi responded

Thank you so much, Mary, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Audi to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

January 03, 2025

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James French was a wonderful service representative when I came in last month due to a recall from the manufacturer. Easy service stop. More

by KGOODMAN0
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Recommend Dealer
Yes
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Jan 03, 2025

Niello Audi responded

Thank you for taking the time to share your thoughts on working with James and our team. We're glad to hear we delivered such a great experience! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 29, 2024

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Employee Rating

James was great. Explained everything well. Even went out in the rain to bring my car up for pick-up More

by DOCAREEN
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 31, 2024

Niello Audi responded

Thank you for choosing Niello Audi. Your feedback and rating mean a lot to us. We're glad James was able to help, and we hope to see you again! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 21, 2024

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James is professional, courteous, attentive, and he answered all my questions. My car was serviced in a timely and professional manner. More

by lila0
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 23, 2024

Niello Audi responded

Thank you for choosing Niello Audi. Your feedback and rating mean a lot to us. We're glad James was able to help, and we hope to see you again! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

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