James French | Page 8

Very professional, courteous, knowledgeable staff was very helpful. My experience with the Service Consultant, James French, was more than satisfactory. very helpful. My experience with the Service Consultant, James French, was more than satisfactory. More

by WITCRADG Verified Customer Verified Customer

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No follow up call from my last chat message. I keep getting emails under two different names and coupons for services two weeks after I had the service done. It would have been nice to have the I keep getting emails under two different names and coupons for services two weeks after I had the service done. It would have been nice to have the coupons earlier. The chat rep agreed to have someone call me back. That's been over a week and no one has contacted me. More

by sharon.kay Verified Customer Verified Customer

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James was helpful and took care of my requests on the service of my car. I purchased my car at Niello, and that was a great experience too. service of my car. I purchased my car at Niello, and that was a great experience too. More

by Maureen Verified Customer Verified Customer

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I was greeted promptly upon arrival and James was very helpful. Great Experience as usual! helpful. Great Experience as usual! More

by velrose74 Verified Customer Verified Customer

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James is the best. He is always friendly and cheerful. He listens to your issues and always make you feel important. I always wait until I can see him when I need se He is always friendly and cheerful. He listens to your issues and always make you feel important. I always wait until I can see him when I need sevice. More

by LOVETHEMOMS Verified Customer Verified Customer

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Eric was an exceptional advisor with great communication. He went above and beyond what was expected and I will always come back to service my vehicle with him. He went above and beyond what was expected and I will always come back to service my vehicle with him. More

by KALEBABNER Verified Customer Verified Customer

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James French (Service Advisor) was very professional and respected my time. My sunroof needed replacement (squeaking/rattling) under warranty and he worked with the Niello Audi service team to ensure the j respected my time. My sunroof needed replacement (squeaking/rattling) under warranty and he worked with the Niello Audi service team to ensure the job was completed correctly after a couple of parts were sent with quality problems. More

by VH Verified Customer Verified Customer

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Service department is amazing. Scott Bunker is a great manager, connects with the customer and provides top notch service. James French also did a great job and was very clear wi Scott Bunker is a great manager, connects with the customer and provides top notch service. James French also did a great job and was very clear with communications and advocating for us when needed. More

by KERMIT.DOEDE Verified Customer Verified Customer

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Great service. I have been a loyal customer since I purchased my pre-owned Q5 in 2016 from Niello. I make a point to stop for a service inspection at Niello Audi ev I have been a loyal customer since I purchased my pre-owned Q5 in 2016 from Niello. I make a point to stop for a service inspection at Niello Audi every year as soon as I arrive back in state for the summer. More

by EROVAI Verified Customer Verified Customer

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Organized, courteous, and friendly interaction with everyone involved. A very positive experience on all levels. everyone involved. A very positive experience on all levels. More

by DICKDALPINO Verified Customer Verified Customer

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