

Jacqueline Quinlan
Service Advisor
Colonial West Chevrolet of Fitchburg
314 John Fitch Hwy
Fitchburg, MA 01420
Dealership Experience
3 yrs, 8 mos
220 Reviews
Write a Review220 Reviews of Jacqueline Quinlan
June 04, 2025
High level of service. Colonial West took me in, I was processed and on my way in just a few minutes. Service was professional, quick and concise. Colonial West took me in, I was processed and on my way in just a few minutes. Service was professional, quick and concise. More
Other Employees Tagged: Pamela Bussiere
June 03, 2025
Always a pleasure having my vehicle serviced there. Love the people and the prices are reasonable. Love the people and the prices are reasonable. More
Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Misner, Pamela Bussiere
June 03, 2025
We always have a pleasant experience at Colonial. Friendly and knowledgeable staff. I appreciate the constant communication during my service. Edison is my go to person with questions and he always a Friendly and knowledgeable staff. I appreciate the constant communication during my service. Edison is my go to person with questions and he always answers any questions I have which I really appreciate it. Thank you for your great service More
Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Misner, Pamela Bussiere, Shelley Dupre
June 02, 2025
Great customer service, parts department was very helpful and service department was prompt in scheduling. All together good experience. and service department was prompt in scheduling. All together good experience. More
Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Misner, Pamela Bussiere, Shelley Dupre
May 30, 2025
Love the service personnel and the service. ....price is a killer...but, you get what you pay for; QUALITY COUNTS! ....price is a killer...but, you get what you pay for; QUALITY COUNTS! More
Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Misner, Pamela Bussiere, Shelley Dupre
May 25, 2025
Everyone is very friendly and knowledgeable when asked a question about a particular vehicle and or service for it question about a particular vehicle and or service for it More
Other Employees Tagged: Geno Neagle, Sean-O Salem, Edison DaCosta, Christopher Taylor, Angie Misner, Carlos Silvera, Jeff Chandler, Pamela Bussiere, Shelley Dupre
May 22, 2025
They are always super helpful and very prompt with letting me know what is going on with my vehicle. letting me know what is going on with my vehicle. More
Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Misner, Pamela Bussiere, Shelley Dupre
May 22, 2025
I love this dealership! Pamela and Jackie were so kind and made sure my Silverado was taken care of. They make the space feel like visiting family. Can’t wait to come back! Pamela and Jackie were so kind and made sure my Silverado was taken care of. They make the space feel like visiting family. Can’t wait to come back! More
Other Employees Tagged: Pamela Bussiere
April 22, 2025
After having great service on my 2016 Silverado at Colonial West just three days prior on a Friday, I had a new Monday morning issue. I called and spoke with Pamela who was able to get my truck in for Colonial West just three days prior on a Friday, I had a new Monday morning issue. I called and spoke with Pamela who was able to get my truck in for what turned out to be a leaking air conditioning condenser. Jackie in service, who has also helped me numerous times in the past, tracked down a replacement unit while providing me a courtesy loaner vehicle so I could get myself to work. I am so appreciative that the service was completed all in the same day while accommodating my work schedule. I realize that same day in & out cant always be the case with all repairs, but if any team can make it happen with virtually no notice and a reassuring smile, it’s the folks at Colonial West. More
Other Employees Tagged: Pamela Bussiere
April 16, 2025
No pressure sales and unquestioned follow through with any issues. Providing a ride home and back to dealership for service is exemplary! any issues. Providing a ride home and back to dealership for service is exemplary! More
Other Employees Tagged: Ivan Vargas, Pamela Bussiere




