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Jacqueline Quinlan
Jacqueline Quinlan at Colonial West Chevrolet of Fitchburg

Jacqueline Quinlan

Service Advisor

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

Contact Me
4.9
220 Reviews

Dealership Experience

3 yrs, 8 mos

4.9

220 Reviews

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220 Reviews of Jacqueline Quinlan

June 04, 2025

Dealership Rating
Employee Rating

High level of service. Colonial West took me in, I was processed and on my way in just a few minutes. Service was professional, quick and concise. More

by kefriant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

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Jun 05, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! We truly appreciate your feedback about the high level of service you received at Colonial West Chevrolet of Fitchburg. It's great to hear that we were able to assist you quickly and professionally. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 03, 2025

Dealership Rating
Employee Rating

Always a pleasure having my vehicle serviced there. Love the people and the prices are reasonable. More

by stpauligrl.ladyg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Misner, Pamela Bussiere

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Jun 03, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! We're thrilled to hear that you always enjoy servicing your vehicle with us at Colonial West Chevrolet of Fitchburg. Our team is dedicated to providing great service and competitive prices. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 03, 2025

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Employee Rating

We always have a pleasant experience at Colonial. Friendly and knowledgeable staff. I appreciate the constant communication during my service. Edison is my go to person with questions and he always a More

by wilkenson15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Misner, Pamela Bussiere, Shelley Dupre

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Jun 03, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review! I'm thrilled to hear that you always have a pleasant experience at Colonial West Chevrolet of Fitchburg. It's great to know that Edison has been able to provide you with the knowledge and support you need. We truly appreciate your kind words and look forward to seeing you again for your next visit! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 02, 2025

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Employee Rating

Great customer service, parts department was very helpful and service department was prompt in scheduling. All together good experience. More

by 40rubster72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Misner, Pamela Bussiere, Shelley Dupre

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Jun 02, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with our customer service, parts, and service departments at Colonial West Chevrolet of Fitchburg. Your positive feedback is truly appreciated, and we look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 30, 2025

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Employee Rating

Love the service personnel and the service. ....price is a killer...but, you get what you pay for; QUALITY COUNTS! More

by Khawkkath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Misner, Pamela Bussiere, Shelley Dupre

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May 31, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! We're thrilled to hear that you love the service personnel and the quality of service you've received at Colonial West Chevrolet of Fitchburg. We understand that price is an important factor, and we appreciate your recognition of the value we strive to provide. We look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 25, 2025

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Employee Rating

Everyone is very friendly and knowledgeable when asked a question about a particular vehicle and or service for it More

by sergio219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle, Sean-O Salem, Edison DaCosta, Christopher Taylor, Angie Misner, Carlos Silvera, Jeff Chandler, Pamela Bussiere, Shelley Dupre

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May 25, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! We're thrilled to hear that you found our team at Colonial West Chevrolet of Fitchburg to be friendly and knowledgeable. Providing great service and answering your questions is our priority. We look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 22, 2025

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Employee Rating

They are always super helpful and very prompt with letting me know what is going on with my vehicle. More

by MC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Misner, Pamela Bussiere, Shelley Dupre

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May 23, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! We're thrilled to hear that you've found us at Colonial West Chevrolet of Fitchburg to be helpful and prompt with updates about your vehicle. We appreciate your support and look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 22, 2025

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Employee Rating

I love this dealership! Pamela and Jackie were so kind and made sure my Silverado was taken care of. They make the space feel like visiting family. Can’t wait to come back! More

by Gio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

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May 22, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Gio! I truly appreciate your kind words about Colonial West Chevrolet of Fitchburg. We're thrilled to hear that Pamela and Jackie provided you with a welcoming experience while taking care of your Silverado. We look forward to your next visit and are excited to continue serving you like family! Safe travels until then! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 22, 2025

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Employee Rating

After having great service on my 2016 Silverado at Colonial West just three days prior on a Friday, I had a new Monday morning issue. I called and spoke with Pamela who was able to get my truck in for More

by MFSHEILS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

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Apr 22, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review! We truly appreciate your kind words about Pamela and Jackie, and we're thrilled to hear that they were able to assist you promptly with your 2016 Silverado. At Colonial West Chevrolet of Fitchburg, we strive to provide top-notch service, and it's great to know that we could accommodate your needs in such a timely manner. We look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 16, 2025

Dealership Rating
Employee Rating

No pressure sales and unquestioned follow through with any issues. Providing a ride home and back to dealership for service is exemplary! More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ivan Vargas, Pamela Bussiere

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Apr 16, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Michael, for your fantastic review! We're thrilled to hear that you experienced our no-pressure sales approach and our commitment to follow-through. Providing transportation is part of our dedication to customer service here at Colonial West Chevrolet of Fitchburg. We appreciate your feedback and look forward to serving you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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