Jacqueline Quinlan

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful feedback! We're thrilled to hear that your oil change experience at Colonial West Chevrolet of Fitchburg was prompt and that our team provided courteous and professional service. We appreciate your support and look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! We're glad to hear that your service experience at Colonial West Chevrolet of Fitchburg was quick and that our team kept you updated throughout the process. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing your experience with us! We're thrilled to hear that you returned to Colonial West Chevrolet of Fitchburg and found your retirement truck with us. It's wonderful to have loyal customers like you, and we genuinely appreciate your trust in our team. We look forward to assisting you with any future service or vehicle needs. Enjoy your new truck, and come back to see us anytime! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! We're thrilled to hear that you had a great experience at Colonial West Chevrolet of Fitchburg and that Pam was able to assist you promptly. We appreciate your feedback and look forward to seeing you again for any future needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Colonial West Chevrolet of Fitchburg responded

Thank you for your fantastic review, Ted! We're thrilled to hear that your oil change experience went smoothly and that Jackie and Pamella could assist you with their knowledge and support. At Colonial West Chevrolet of Fitchburg, we strive to provide exceptional service, and your feedback truly means a lot to us. We look forward to seeing you again for your next visit! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We at Colonial West Chevrolet of Fitchburg are thrilled to hear that you are happy with your experience and that you feel valued as both a customer and a person. Your loyalty over the past 10 years means so much to us. We look forward to serving you for many more years to come! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review, John! We’re thrilled to hear that your experience with Robb Dodd at Colonial West Chevrolet of Fitchburg was so positive. His dedication to understanding customer needs and finding the perfect vehicle truly makes a difference. We appreciate your loyalty over the past 20 years and look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our service team at Colonial West Chevrolet of Fitchburg. Pam, Chris, Edison, and Jackie will be so pleased to know they made a positive impact on your visit. We appreciate your kind words and look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing your feedback with us. I appreciate you reaching out to Colonial West Chevrolet of Fitchburg regarding your experience. I understand your frustration regarding the miscommunication about waiting for your vehicle while it was serviced. Your feedback is important to me, and I assure you that I strive to provide excellent customer service. If you would like to discuss this further or if there's anything I can do to assist you, please feel free to contact me directly. I hope to serve you better in the future. Thank you for your understanding. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Colonial West Chevrolet of Fitchburg responded

Thank you for your review, Floyd! We're glad to hear that you've consistently had good experiences at Colonial West Chevrolet of Fitchburg. Providing efficient service is important to us, and we appreciate your recognition of our efforts. If you have any questions or need assistance in the future, don't hesitate to reach out. We look forward to seeing you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713