Jacob Pillman | Page 3

Jeremy Franklin Mitsubishi of Kansas City responded

Maria, we really appreciate your positive review! We’re delighted to hear that you had a great experience with our team and that the service exceeded your expectations. Providing excellent customer service is our top priority, and we’re glad we could make your experience a positive one. If you need anything in the future, we’re always here to help. We look forward to serving you again! Thank you, and have a fantastic day!

Jeremy Franklin Mitsubishi of Kansas City responded

Kasiexharlin, thank you so much for the positive review and for the kind words! We're so glad to hear that Jacob and Cal provided such incredible service. We strive to create a welcoming and helpful environment, and it's great to know they made your experience special. We truly appreciate your recommendation and look forward to helping you again in the future! Thank you, and have a fantastic day!

Jeremy Franklin Mitsubishi of Kansas City responded

Vee, thank you for the high star rating! Thank you so much for your kind words! We're thrilled that Jacob has provided you with an exceptional experience. It's always our goal to go above and beyond for our customers, and we're glad Jacob could help arrange the shipment and transport for your out-of-state vehicles. We truly appreciate your continued trust in us and look forward to assisting you again in the future! Safe travels, and enjoy your vehicles!

Jeremy Franklin Mitsubishi of Kansas City responded

Gaurav.vijaywargia, thank you for taking the time to leave us feedback about your experience with us. We sincerely apologize for the experience you had regarding the delivery of your vehicle. Clear communication is important to us, and we regret that we fell short in providing you with accurate updates. Your concerns about the delivery timeline and confirmation of the vehicle's accessories are valid, and we take them seriously. We will be addressing this with Jacob and the team to ensure we improve our communication. If there’s anything we can do to make this right or provide further assistance with your vehicle, please don't hesitate to reach out. Your satisfaction is our priority. Feel free to reach out to us if you need anything. Have a wonderful day.

Jeremy Franklin Mitsubishi of Kansas City responded

Rodglaze, we really appreciate your positive review! Thank you so much for your wonderful feedback! We're thrilled to hear that our team was able to provide a friendly, professional, and prompt experience for you. It means a lot to us that you traveled three hours to visit, and we’re glad to know the dealership was easy to find and welcoming. If there’s anything else we can assist you with, don’t hesitate to give us a call. Safe travels, and we look forward to serving you again in the future!

Jeremy Franklin Mitsubishi of Kansas City responded

Kennethtubbz38, thank you for the high star rating and for the great review! We’re thrilled to hear everything went smoothly and that we were able to get you in and out quickly. Most of all, we're excited that you love your truck! If you ever need anything down the road, don't hesitate to reach out. Enjoy the ride!

Jeremy Franklin Mitsubishi of Kansas City responded

Jtmoritz27895, we're glad to hear you enjoyed your visit. Thank you for the wonderful review! We’re thrilled to hear that your vehicle purchase was quick and painless and that you found our service department fast and friendly. Your recommendation means a lot to us, and we’re grateful for your support. If there’s anything else we can do for you in the future, please don’t hesitate to reach out. Enjoy your new vehicle, and we look forward to serving you again!

Jeremy Franklin Mitsubishi of Kansas City responded

Tamika, thank you for sharing your positive experience! Thank you for your feedback and for choosing us based on your friend’s referral! We’re thrilled to hear you had a great experience with our customer service. We apologize for any oversight regarding your friend’s referral bonus. Please contact us directly and we’ll make sure your friend receives the referral bonus promptly. We appreciate your understanding and look forward to assisting you further!

Jeremy Franklin Mitsubishi of Kansas City responded

Berriensharon, we are so pleased you enjoyed your visit to Jeremy Franklin Automotive! Thank you for your review! We’re happy to hear that you’re pleased with the roominess of your new vehicle. While we understand that the payment may be higher than you initially wanted, we’re glad we could help secure financing for you. If you have any questions or would like to explore any options, we’re here to assist. Enjoy your spacious new ride, and thank you for choosing us!

Jeremy Franklin Mitsubishi of Kansas City responded

Tabbyj2014, thank you so much for taking the time to share your experience with us! We are thrilled to hear that your car-buying process at Jeremy Franklin was hassle-free and quick. Jacob Pillman is indeed a valuable member of our team, and we are delighted that he made your experience enjoyable with his knowledge and personable approach. We truly appreciate your kind words and your decision to choose Jeremy Franklin again in the future. If you have any further feedback or if there is anything else we can assist you with, please don't hesitate to reach out. Thank you once again for your trust in us. We look forward to serving you and your family again in the future!