Jackie Reyes
Jackie Reyes at Audi Rancho Mirage

Jackie Reyes | Page 5

Professional Audi Service Advisor

Audi Rancho Mirage

71265 California 111
Rancho MIrage, CA 92270

4.9
73 Reviews
4.9

73 Reviews

Write a Review

Dealership Experience

13 yrs, 9 mos

Industry Experience

13 yrs, 9 mos

Languages Spoken

Spanish Spanish

73 Reviews of Jackie Reyes

April 18, 2026

Dealership Rating
Employee Rating

Great job! Check in was easy, they fixed the issues, and it was ready same day. Thanks More

by jimhoffman2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2026

Audi Rancho Mirage responded

Thank you for your feedback, Jim. We’re pleased to hear your Audi Rancho Mirage service experience was smooth and efficient, from easy check-in to same-day completion. Providing prompt, high-quality Audi service is always our goal, and we truly appreciate you choosing us. We look forward to assisting you again in the future!

April 17, 2026

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Although it took some time Jackie was fantastic helping me. I came in and was taken care of without an appointment More

by billheilbronner22
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 21, 2026

Audi Rancho Mirage responded

Thank you for your feedback, Bill. We’re glad to hear Jackie provided fantastic support and took great care of you, even without an appointment. At Audi Rancho Mirage, we strive to deliver flexible, customer-focused service, and we appreciate your patience during your visit. We look forward to assisting you again!

April 11, 2026

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Had my first annual service there and it was great. They provide free Lyft service to take you home and bring you back. Jackie was a great service agent! More

by Stuart
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Recommend Dealer
Yes
Apr 16, 2026

Audi Rancho Mirage responded

Thank you for your feedback, Stuart. We’re glad to hear your first annual service experience at Audi Rancho Mirage was a great one. It’s wonderful to know Jackie provided excellent service and that the complimentary Lyft option added to your convenience. Delivering a seamless and customer-focused Audi service experience is our priority, and we truly appreciate your support!

April 11, 2026

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Service dept was well managed. Love the techs video and description of the work that needed to be done. Jackie is a star, very professional, courteous and helpful. Excellent custom More

by mattnorton247
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Recommend Dealer
Yes
Apr 16, 2026

Audi Rancho Mirage responded

Thank you for your feedback. We’re glad to hear you appreciated the clear communication through our technician video and that the service process was well managed. It’s wonderful to know Jackie provided such professional, courteous, and helpful support. At Audi Rancho Mirage, delivering transparent and exceptional customer service is our priority, and we truly appreciate your support!

April 04, 2026

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Jacquiline in the service department was professional and personable immediately assessing my A8’s tire issue. She handled the problem immediately. I would recommend her highly! More

by suep1215
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Recommend Dealer
Yes
Apr 07, 2026

Audi Rancho Mirage responded

Thank you, Sue, for your wonderful feedback and for choosing Audi Rancho Mirage Service. We’re thrilled to hear Jacquiline provided a professional, personable, and efficient experience while addressing your A8’s tire concern. Your recommendation means a great deal to us, and we look forward to assisting you again in the future.

April 04, 2026

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Great service and attention to detail. Last minute problem dealt with in an expedicious manner. Thank you. More

by cfarish
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Recommend Dealer
Yes
Apr 07, 2026

Audi Rancho Mirage responded

Thank you for your feedback and for choosing Audi Rancho Mirage. We’re glad to hear our team provided great service and strong attention to detail, especially in resolving your last-minute concern quickly and efficiently. We appreciate your trust and look forward to assisting you again in the future!

April 03, 2026

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Service was great! Jackie was very helpful, and kept me informed about my service request; she paid attention to every detail! Thank you! More

by Tami
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Recommend Dealer
Yes
Apr 07, 2026

Audi Rancho Mirage responded

Thank you, Tami, for your kind feedback and for choosing Audi Rancho Mirage Service. We’re delighted to hear Jackie provided such attentive, detail-oriented service and kept you well informed throughout your visit. We appreciate your trust and look forward to assisting you again in the future!

April 03, 2026

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Jackie was great in assisting me with my repairs and giving me updates in a timely manner. She gets 5 stars. More

by Edkernaniii
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 07, 2026

Audi Rancho Mirage responded

Thank you for your feedback and for choosing Audi Rancho Mirage Service. We’re thrilled to hear Jackie provided timely updates and excellent support during your repair process. We’ll be sure to share your kind words with her. She’ll be honored to receive your 5-star recognition. We look forward to assisting you again in the future!

April 02, 2026

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Jason was absolutely wonderful to us as was everyone at Rancho Mirage Audi. It’s great doing business with you. More

by Rita11
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Recommend Dealer
Yes

Other Employees Tagged: Lorena Martinez, Jason Preston , Crystal Bocanegra

Apr 07, 2026

Audi Rancho Mirage responded

Thank you, Rita, for your kind feedback and for choosing Audi Rancho Mirage. We’re thrilled to hear Jason and the entire team provided such a wonderful experience. It truly means a lot to us that you enjoy doing business with our dealership, and we look forward to assisting you again in the future!

April 01, 2026

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Courteous. Clean helpful. Jackie my service coordinator was great. On time as promised and thorough More

by Sglic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lorena Martinez

Apr 07, 2026

Audi Rancho Mirage responded

Thank you for your feedback and for choosing Audi Rancho Mirage Service. We’re delighted to hear your experience was courteous, clean, and thorough, and that Jackie provided great support throughout your visit. Delivering timely and attentive Audi service is always our priority. We look forward to welcoming you back again.

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