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Ivette Rodriguez
Ivette Rodriguez at Norm Reeves Honda Superstore - Huntington
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Ivette Rodriguez

Service Consultant

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9
294 Reviews
4.9

294 Reviews

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294 Reviews of Ivette Rodriguez

March 11, 2025

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Employee Rating

Greeting was good, fast service and polite. Was updated on status of service throughout. Quick turnaround for service requested. More

by Fan4Fab5
Service Price Transparency
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Recommend Dealer
Yes
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Mar 12, 2025

Norm Reeves Honda Superstore - Huntington responded

What a nice review about your Honda service visit! We want you to feel comfortable and receive regular updates to stay in the loop. We're also glad that it was such an efficient appointment. Remember you can always opt for Express Service if you prefer that. Thanks so much!

March 11, 2025

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Employee Rating

Viviana was very customer oriented. Kept me current with updates on inspection and necessary repairs. Made sure repairs were conducted immediately. More

by Larry McMahon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz, Edward Obando

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Mar 12, 2025

Norm Reeves Honda Superstore - Huntington responded

We’re thrilled that everything exceeded your expectations, Larry! Viviana goes above and beyond for all our customers, and it’s great to see their effort recognized. We're pleased that you received regular updates on service. Thanks so much for letting us know, and we hope to see you again!

March 07, 2025

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Bought our 2010 Honda Accord there in 2015 and having been bringing it in for regular maintenance since then. The service has been excellent. More

by leboeuf53mary
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Service Time
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Recommend Dealer
Yes
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Mar 10, 2025

Norm Reeves Honda Superstore - Huntington responded

We appreciate you sticking with us for 10 years, Mary! It pleases us to know that your 2010 Honda Accord is still going strong. We know that it must be your diligence in bringing it in for service, and our involvement in bringing you quality service. Thanks so much, and here's to another 10 years!

March 04, 2025

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Employee Rating

Tony was pleasant and clearly explained what service would be performed (part of a recall) and kept us informed about when the car would be ready for pick up. More

by astickley
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Lagos

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Mar 05, 2025

Norm Reeves Honda Superstore - Huntington responded

We're glad that Tony could make the service visit for your Honda recall so productive and pleasant! Regular updates also make a difference. Thanks for coming by, and we'll be here for you when you need us!

March 04, 2025

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Employee Rating

That provide friendly and prompt service at a fair price and always keep me informed! More

by Tspedden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

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Mar 05, 2025

Norm Reeves Honda Superstore - Huntington responded

It makes us happy that you found service at our dealership to be satisfying! We're also thrilled that you felt well-informed by our service team. Remember that you can also get even more value by considering our service specials before you come in for service. Thank you!

March 02, 2025

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Norm reeves is always available for any needs I might have and always accommodating and prompt. More

by Stephanieflores305
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bashar Qasem

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Mar 03, 2025

Norm Reeves Honda Superstore - Huntington responded

We appreciate your loyalty, Stephanie! We're happy that you recognize the quality service that we provide for car owners like you. If you need an appointment once again, we encourage you to use our online service scheduler. Thank you!

February 23, 2025

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Employee Rating

The entire process was quick and easy! Ivette Rodriguez was professional, competent, respectful, and polite. A great dealership experience. I will be going back again. More

by namusics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 24, 2025

Norm Reeves Honda Superstore - Huntington responded

We welcome you to return for service! We appreciate you sharing your experience with Ivette and how helpful she was. Thanks for stopping by, and we'll be here when you need us again!

February 18, 2025

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Employee Rating

Excellent service. Tony Lagos is very efficient. Service is always done to my expectations. Great! More

by Morganosh77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck, Viviana Saenz, Tony Lagos

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Feb 19, 2025

Norm Reeves Honda Superstore - Huntington responded

Our goal in providing service is to meet up to your expectations, Morgan! We're satisfied that Tony could reach that goal. If you'd like to request him for a future appointment, feel free to let us know. Thank you!

February 18, 2025

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Employee Rating

Ivette is always available to help even if you have no previous appointment she is Cain and respectfully I loved her attitude ❤️☺️ More

by doctorberna2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 19, 2025

Norm Reeves Honda Superstore - Huntington responded

What a nice review that we will need to show Ivette! Positive feedback inspires us to do more. Thanks so much, and we hope to serve you for many years and miles to come!

February 16, 2025

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Employee Rating

Clayton got me in and set up quickly. Explained my service options thoroughly. He was friendly and professional. More

by Eamonnconwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck

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Feb 17, 2025

Norm Reeves Honda Superstore - Huntington responded

Our service team is the lifeblood of our dealership, Eamon! We're thrilled that Clayton could ensure that your Honda received the service that it needed. Thanks for coming into our service center, and remember that we also have service specials to make your visit even better!

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