Ian Maher | Page 52

Sold me a car then sold it to someone else. Chris Otto sold me a CPO 2016 XTS on Friday. I was told that the car would be in the shop all weekend and that I could come in on Monday for the car. Chris Otto sold me a CPO 2016 XTS on Friday. I was told that the car would be in the shop all weekend and that I could come in on Monday for the car. On Saturday Otto Cadillac sold the car to another person without talking to me. The salesperson wrote my phone number incorrectly so I was not contacted. In 54 years of buying cars this was my worst experience ever. If the CPO program was not so important to me I would have never purchased a car from them, I located another vehicle which they purchased from another dealer and certified it. I had to do their job in locating a car. Chris located a car but wanted to charge me$2,000.00 more than the original deal we agreed to. BAD BUSINESS, NO CUSTOMER CONSIDERATION!! More

by MARTYHEBERT Verified Customer Verified Customer

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New Car Purchase XTS Mike was very knowledgeable about our XTS and also in finalizing the closing paperwork.This is not the first vehicle that we've purchased from Otto Mike was very knowledgeable about our XTS and also in finalizing the closing paperwork.This is not the first vehicle that we've purchased from Otto. We would definitely recommend. him More

by SHERL Verified Customer Verified Customer

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Professional and honest Both the salesman Declan Cohen and the finance manager Ian Maher were courteous, professional and honest. I would recommend this dealership to friend Both the salesman Declan Cohen and the finance manager Ian Maher were courteous, professional and honest. I would recommend this dealership to friends and colleagues. More

by JIMCRESCENZI Verified Customer Verified Customer

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Awesome Experience! My husband & I were looking for a vehicle that Otto did not have on their lot. Declan immediately went to work & within 2 days he was able to locate t My husband & I were looking for a vehicle that Otto did not have on their lot. Declan immediately went to work & within 2 days he was able to locate the Cadi we were looking for! The whole experience was great!! Most dealerships I have dealt with in the past would have pushed us to purchase a vehicle on their lot, not once was that even suggested! Declan understood what we were looking for & definitely delivered!! Declan & Ian were both amazing to deal with!! Definitely one of the best car buying experiences I’ve ever had!! More

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These guys re the best! I have now bought 3 Cadillacs from Otto. Ian Maher and the rest of the crew are top-notch. No hassle and pleasant to work with. Ian goes the dista I have now bought 3 Cadillacs from Otto. Ian Maher and the rest of the crew are top-notch. No hassle and pleasant to work with. Ian goes the distance to make the entire process stress-free and a pleasure. More

by wrz@instrumentratings.com Verified Customer Verified Customer

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great very easy to deal with. I have met and called Mike many times and bugged him, he is very patient. He has taken care of me every time. very easy to deal with. I have met and called Mike many times and bugged him, he is very patient. He has taken care of me every time. More

by susanruss Verified Customer Verified Customer

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No hassle very friendly very easy to deal with no worries or hassles all paperwork was taken care of car was clean and ready when delivered very happy with my experience very easy to deal with no worries or hassles all paperwork was taken care of car was clean and ready when delivered very happy with my experience More

by STERRITTTARAS Verified Customer Verified Customer

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Comfortable, friendly, and courteous. Steve Le Mon is an excellent salesman. Professional, knowledgeable, courteous and fair. Chris Otto takes the time to be involved and Ion in the financ Steve Le Mon is an excellent salesman. Professional, knowledgeable, courteous and fair. Chris Otto takes the time to be involved and Ion in the financial department is easy to work with and quite capable. Bill Mc Clean in the service department always provides great service and takes time to say hello even if you are not in for service. John in service goes out of his way to please and Alison in service is also courteous and friendly. A well rounded well run business that seems to strive at every level to provide customers the best service possible. More

by DMPRC7 Verified Customer Verified Customer

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Good all around experience We had a great experience in purchasing our Cadillac. Salesman was very courteous and helpful. We would recommend him to anyone who wants to purchas We had a great experience in purchasing our Cadillac. Salesman was very courteous and helpful. We would recommend him to anyone who wants to purchase a Cadillac. More

by NANADE119 Verified Customer Verified Customer

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Excellent team I was seamlessly handed from one person to the next, all the time knowing that Bill was my service manager. The showroom was comfortable, which made I was seamlessly handed from one person to the next, all the time knowing that Bill was my service manager. The showroom was comfortable, which made the wait pass by quickly. More

by EVANOFFKB Verified Customer Verified Customer

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