Ian Maher
Ian Maher at Otto Cadillac

Ian Maher

General Sales Manager

Otto Cadillac

1769 Central Ave
Albany, NY 12205

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4.9
517 Reviews

Dealership Experience

12 yrs, 11 mos

Industry Experience

12 yrs, 11 mos

4.9

517 Reviews

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517 Reviews of Ian Maher

March 03, 2026

Dealership Rating
Employee Rating

Everyone was very professional and knowledgeable. This was by far the best sales experience I have ever had. Highly recommend. More

by KRAMOS120157
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 04, 2026

Otto Cadillac responded

Thank you for the stellar review! We're thrilled to hear it was a smooth process. See you again at Otto Cadillac! Safe travels!

February 28, 2026

Dealership Rating
Employee Rating

I went into Otto dealership with low expectations credit wasn’t to good but desperately needing a new car for my mother Always had a love for white jeeps. Dream car to have a white jeep wrangler 4 door. Dec More

by shuhannahbennett5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Declan Cohen, Ryan Bussinger

Mar 02, 2026

Otto Cadillac responded

It sounds like Ryan and Declan went above and beyond to help you and your mother. Congrats on the dream car and welcome to the Otto Cadillac family, Hannah!

February 28, 2026

Dealership Rating
Employee Rating

Everyone I worked with was there was very friendly and accommodating. Would definitely buy from them again. More

by frank_reitano
Recommend Dealer
Yes

Other Employees Tagged: Declan Cohen, Ryan Bussinger

Mar 02, 2026

Otto Cadillac responded

Frank, we're so glad to hear you had a positive experience with our team. Thank you for choosing Otto Cadillac and for sharing your feedback.

February 27, 2026

Dealership Rating
Employee Rating

Everyone we had helping us with our purchase has been very helpful and easy to work with . More

by jhdewitt3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Caccese, Ryan Bussinger

Mar 02, 2026

Otto Cadillac responded

We are so happy that our Otto Cadillac team delivered an excellent experience. Thank you for your kind words!

February 23, 2026

Dealership Rating
Employee Rating

This Dealership took great care of me during my purchase experience! I would deal with them again! More

by gcrguilbeau
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Feb 24, 2026

Otto Cadillac responded

Thank you for the positive feedback! We're glad you had a great experience and would recommend us at Otto Cadillac.

February 18, 2026

Dealership Rating
Employee Rating

Always a pleasure and a positive experience when dealing with everyone at Otto—they are the best!!! More

by RBLACKMAN
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Steve LeMon, Ryan Bussinger , Amber

Feb 19, 2026

Otto Cadillac responded

Thank you for stopping by to leave Otto Cadillac a wonderful review!

February 16, 2026

Dealership Rating
Employee Rating

From the first time my Husband and I met Steve, he was genuine, honest, and dedicated to proving accurate information with no pressure, no wool pulled over our eyes, and very personable. When we called hi More

by danielle66
Recommend Dealer
Yes

Other Employees Tagged: Steve LeMon, Ryan Bussinger

Feb 16, 2026

Otto Cadillac responded

Thank you for sharing your glowing review, Danielle. We are thrilled to hear that you appreciated Steve's genuine, honest, and attentive service throughout the process. Your kind words mean the world to us. We truly appreciate your business and wish you and your husband all the best on the road ahead! - The Otto Cadillac Team

February 10, 2026

Dealership Rating
Employee Rating

Customer service was great very informative about my purchase and went above the job of getting what I really wanted. More

by cletis_hogue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 11, 2026

Otto Cadillac responded

We're glad to hear that our customer service team could assist you effectively! It seems there might be a mix-up with the rating, given your positive feedback. If you could update it, we'd greatly appreciate it. Thanks for choosing us, and we look forward to serving you again! - Ian Maher - General Sales Manager - 518-869-5000

February 07, 2026

Dealership Rating
Employee Rating

Wonderful staff. Car has great handling. Technology needs to be more driver friendly. You should never have to rake your eyes off the road More

by srobidoux48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Declan Cohen, Aleks Gentile

Feb 09, 2026

Otto Cadillac responded

We appreciate your feedback on our staff and the handling of your car! We understand the importance of driver-friendly technology and will pass your insights along. Thank you for choosing Otto Cadillac!

February 05, 2026

Dealership Rating
Employee Rating

Otto Cadillac is the best dealership that we have ever encountered. They are kind, very patient and caring to their customers. More

by MCARLSON4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 05, 2026

Otto Cadillac responded

We love to hear that our customers are in good hands with our team! Thank you for choosing Otto Cadillac and for sharing your kind words. See you next time!

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