Ian Maher

I expressed concerns after my test drive of my 2023 Jaguar’s low coolant light coming on. My salesman made it appear to be no big concern and the vehicle’s coolant was simply “topped off” instead of be Jaguar’s low coolant light coming on. My salesman made it appear to be no big concern and the vehicle’s coolant was simply “topped off” instead of being sent to a certified Jaguar service repair shop to be diagnosed why the coolant had dropped such a significant level. Since my 4 months of ownership, the vehicle is now on its 4th extended stay at Jaguar for a chronic ongoing, daily coolant leak and pungent coolant burning smell from under the engine cover. The car is not safe and thus far has not been able to be repaired. This is the worst experience I have ever had, purchasing a vehicle. More

by dbucci35 Verified Customer Verified Customer

Report | Print

TOP NOTCH TREATMENT AND SERVICE. FROM SALES TO SERVICE, WE ARE VERY IMPRESSED AND WILL RETURN. START OF A GREAT RELATIONSHIP. FROM SALES TO SERVICE, WE ARE VERY IMPRESSED AND WILL RETURN. START OF A GREAT RELATIONSHIP. More

by jeffreymatthews Verified Customer Verified Customer

Report | Print

This dealership is very responsive, attentive to customers, and seemingly very transparent. A good experience. customers, and seemingly very transparent. A good experience. More

by jerrigleason51 Verified Customer Verified Customer

Report | Print

The sales person (Michael) went out of his way to get us the car that we wanted. There was almost no haggling over price and the process of picking out and financing. The car went extremely smoothly and qui the car that we wanted. There was almost no haggling over price and the process of picking out and financing. The car went extremely smoothly and quite quickly. More

by mbligh Verified Customer Verified Customer

Report | Print

I've enjoyed doing business here. The pricing on the cars and your trade-in will be fair, the buying process is easy, and I left with a great deal on my new car. I will go back here a The pricing on the cars and your trade-in will be fair, the buying process is easy, and I left with a great deal on my new car. I will go back here again because of the excellent customer service and high-quality vehicles. More

by c2016 Verified Customer Verified Customer

Report | Print

Have bought at least five vehicles possibly six from this dealership, dating back to previous owner. This transaction was the worst experience at any dealership we currently deal with. dealership, dating back to previous owner. This transaction was the worst experience at any dealership we currently deal with. More

by paulb9 Verified Customer Verified Customer

Report | Print

Mike Caccese, has been excellent salesmen to me . Declan made Finance quick & easy I would recommend Otto Dealershi,p to my Friends. Thank You RM Declan made Finance quick & easy I would recommend Otto Dealershi,p to my Friends. Thank You RM More

by miragliar128 Verified Customer Verified Customer

Report | Print

Everyone was nver nice and easy to work with buying this car. Ryan Bussinger in the business office was excellent and Rob (IT) explained all of the car screens and features as well.Everyone was helpful and car. Ryan Bussinger in the business office was excellent and Rob (IT) explained all of the car screens and features as well.Everyone was helpful and very knowledgeable. More

by Keith Chadwick Verified Customer Verified Customer

Report | Print

It was a pleasure to shop at Otto. Everyone there was very helpful and friendly. they made it so easy to buy my new car. Everyone there was very helpful and friendly. they made it so easy to buy my new car. More

by katlep3 Verified Customer Verified Customer

Report | Print

It was an informed . fast and comfortable experience. Dan was and still is very helpful Skip Goyette (Maurice) fast and comfortable experience. Dan was and still is very helpful Skip Goyette (Maurice) More

by bsgoyette Verified Customer Verified Customer

Report | Print