Humberto "Beto" Rodriguez | Page 23

Awesome experience Juan Vazquez was our sales rep, and he was fantastic. He put us at ease right away, and answered our questions in a low pressure and straightforward w Juan Vazquez was our sales rep, and he was fantastic. He put us at ease right away, and answered our questions in a low pressure and straightforward way. The experience was so good we returned to him shortly after leasing a car for my wife to buy a used car for me. Thank you Juan and the rest of the Royal Kia team for such a great experience! More

Report | Print

Jesus Camargo and Humberto Rodriguez Humberto listened to what we were looking for and already had the vehicle for us. Wow, that is great. Jesus Camargo, well, this young man gave us an e Humberto listened to what we were looking for and already had the vehicle for us. Wow, that is great. Jesus Camargo, well, this young man gave us an exquisite service. His service was AWESOME from beginning to end. Jesus was FANTASTIC. Just one thing, the music was too loud, rock none stop. Jesus had nothing to do with it. Then again Im 60 years old. I don’t know how people can shop with that type of music. The service people neglected to put the spared tired back after servicing the SUV. They promised the tire will be in the vehicle at time of pick up, but it didn’t happened. We had to go back during the week after getting the SUV for the tired. Jesus was a gentleman at all times. Wish him well always. More

Report | Print

Total change of opinion of car dealerships This dealership has redefined my opinion of auto dealers in general. I have never been made to feel so special when seeking to purchase a new vehicle This dealership has redefined my opinion of auto dealers in general. I have never been made to feel so special when seeking to purchase a new vehicle. We had another vehicle in for an emergency service call, and also looking at the new vehicles the time ran into the early evening, and the salesman actually took me and my wife out to dinner and he paid for the dinner. When we were ready to take the new car, it had a huge red bow on the top and my wife was presented with a dozen of red roses. All in all this was a very unexpected way to be treated and has earned our repeat business. More

Report | Print

9th vehicle purchased from Royal Dealerships ! On September 6th my wife and I purchased our 9th vehicle from a Royal Dealership since 2004. This latest vehicle was leased from the Royal Kia office On September 6th my wife and I purchased our 9th vehicle from a Royal Dealership since 2004. This latest vehicle was leased from the Royal Kia office located on E. Speedway and Columbus Blvd. our representative was Jesus Camargo, an employee who started approx 5 years ago as a detail person and worked his way up into sales and leasing. Jesus is a terrific person and not a average car salesperson. Jesus is very knowledgeable not just with the products that he presents, but with his compassion in dealing with people. Jesus took the time to deliver our new 2019 Kia Sorento to our home and explained every feature top to bottom to both my wife and me. Also a special thank you to Dave Lopez in the service department for always going above and beyond and providing excellent customer service ! You can rest assure that when it’s time for us to purchase or lease or next vehicle it will be with a Royal Dealership and hopefully with Jesus Camargo. Sincerely, Jack and Barbara Eversole More

Report | Print

No pressure I did not find myself pressured in making my decision while looking at vehicles & no pressure in making the purchase. Unlike Desert Toyota where the I did not find myself pressured in making my decision while looking at vehicles & no pressure in making the purchase. Unlike Desert Toyota where the salesman followed me. I even asked him if he was going to follow me around. He said, "yes" & if I want to know why ... to go speak to his manager. I could not believe it! A grown man following me like a lost puppy. Royal KIA treated me with respect. More

Report | Print

Pleasantly Suprised It was my first time ever going to a Dealership, and I've heard some stories of "high pressure" salespeople, making untrue statements about the cars a It was my first time ever going to a Dealership, and I've heard some stories of "high pressure" salespeople, making untrue statements about the cars and making empty promises. I got the impression that ROYAL KIA have heard some of these same stories and have taken measures to prevent that from happenning there. The sales staff was responsive and respectful, answered my questions honestly and genuinely showed me how much they wanted to have my business. When a small glitch came up ....even after the sale had been completed, they made things right at their cost, which I found very admirable. They were also very responsive when I discovered a nut missing from an assembly. I brought it to their attention, and it was fixed immediatly. More

Report | Print

Lindsey is great.. The customer service was great. This is my second vehicle I purchased from there. Every one is so friendly and helpful. They want to make sure your ha The customer service was great. This is my second vehicle I purchased from there. Every one is so friendly and helpful. They want to make sure your happy New comfortable. No they give us ice water not popcorn. My kids want to go back.. thank you Lindsey More

Report | Print

They are awesome! The best buying experience, they don't push you to close a sale, simply the best customer service, thanks to Sean Sjogren, Jesus Camargo and everybody The best buying experience, they don't push you to close a sale, simply the best customer service, thanks to Sean Sjogren, Jesus Camargo and everybody at Royal Kia Tucson. More

Report | Print

Costco Auto Program recommended Royal KIA to search for my new 2019 KIA. Sean and Humberto treated me and my family with no pressure and showed us the Costco advantages. recommended Royal KIA to search for my new 2019 KIA. Sean and Humberto treated me and my family with no pressure and showed us the Costco advantages. I selected the car I had been looking for and wanted. Thank you. More

Report | Print

Easy ride Knowledge of my expectation and worked to meet them directly and not pushing unsolicitade products and or services. Offered alternative solutions and Knowledge of my expectation and worked to meet them directly and not pushing unsolicitade products and or services. Offered alternative solutions and showed interest on closing the best deal possible. Thanks. More

Report | Print