Hugo Mendez | Page 3

Me tendieron muy bien cuando lleve mi carro al cambio de aceite muchas gracias por la amabilidad a todo el personal aceite muchas gracias por la amabilidad a todo el personal More

by cortega54101 Verified Customer Verified Customer

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I waited 4 months for a seatbelt part that was covered by manufacturers warranty. Jordan tried to charge me for it and when the part finnaly did show up I got a call saying it was the wrong one and the righ manufacturers warranty. Jordan tried to charge me for it and when the part finnaly did show up I got a call saying it was the wrong one and the right part would be ready the next day. The lack of attention to detail is disturbing. The time before this my car was returned from your service dept with a splash gaurd open exposing my engine and thus having to come back to get it fixed. The time before that I just needed my tires rotated and said do not change my oil I already did that. You proceeded to change my oil and try and charge me. I have also in the 4 month time of waiting for the wrong part been contacted 50 plus times by your sales dept asking to buy my car. I called her and said stop calling me. She proceeded to not only try and convince me to trade my car in because of the seatbelt but she emailed me another 10 times. I’ve been coming here since 2013 and I just say the quality of service I revive here has gone down dramatically. I will no longer be taking my car here. My girlfriend who also has had her car serviced here has experienced the same kind of situations. We will be taking are business elsewhere. More

by PHILPHILMS55 Verified Customer Verified Customer

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Easy, fast, efficient. Easy in, easy out. Good price, good truck. Happy with my experience. Easy in, easy out. Good price, good truck. Happy with my experience. More

by DAVIDADAMSSF Verified Customer Verified Customer

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Great people and good service. I was to walk out with the car I wanted. I was to walk out with the car I wanted. More

by JASON.MILIEN Verified Customer Verified Customer

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IS to conversation, they ressponse very good and they are very helpful, they have great service very helpful, they have great service More

by VISHALKAUSHIK196 Verified Customer Verified Customer

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Very thorough and professional. They helped us get a vehicle that was reliable and haven’t had any problems so far. They helped us get a vehicle that was reliable and haven’t had any problems so far. More

by MARYHETA.AUNESE Verified Customer Verified Customer

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I was living overseas and planning a return to Northern California, so I went online and found a jeep that I liked. Jose was very helpful with initial paperwork and such. When I arrive the sale was comple California, so I went online and found a jeep that I liked. Jose was very helpful with initial paperwork and such. When I arrive the sale was completed by Scott. I am disappointed that a bad emergency brake was somehow overlooked in the inspection. I noticed the problem when living dealership, but had been traveling for over 30 hours by this time and just want to get to Napa. Long story short I was unable to schedule appointment that worked for me, so I worked on brakes myself and found the adjustment was way off and need to be changed. I did what I could at rear brakes and now need to adjust handle under console. Had this not happened it would have been a flawless sale. More

by CURTIS.DRIGGERS Verified Customer Verified Customer

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Worked hard to get deal done. Fair enough. Used car safety check. And safe to drive. Clean.l Fair enough. Used car safety check. And safe to drive. Clean.l More

by WINFREDWILLIAM Verified Customer Verified Customer

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Excellent customer service,professional people working front and back super polite and kind, they got the work done on time. front and back super polite and kind, they got the work done on time. More

by ILIANN0606 Verified Customer Verified Customer

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Edger,sold me my new Honda and he was awesome I would recommend buying a car from Him.and the Dealership was also great recommend buying a car from Him.and the Dealership was also great More

by DEVONPOP Verified Customer Verified Customer

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