Hugo Mendez | Page 12
Service Reconditioning Advisor
Manly Honda
2777 Corby Ave
Santa Rosa, CA 95407
I am happily married with 3 boys. I like to watch my kids play sports. I have two dogs and snake. I like to take a walk with my dog.
Read moreDealership Experience
11 yrs, 7 mos
Industry Experience
19 yrs, 6 mos
Specialties & Trainings
American Honda Cerified in Customer Satisfaction
118 Reviews
Write a Review118 Reviews of Hugo Mendez
March 21, 2016
Great, friendly, successful experience Manly Honda did a great job finding the solution as to why my vehicle was experiencing some problems. I would definetly recommend this dealership for Manly Honda did a great job finding the solution as to why my vehicle was experiencing some problems. I would definetly recommend this dealership for not only delivering a great job, but by providing a comfortable, friendly atmosphere as well. Everyone is very inviting and helpful whether you are a new guest or a "regular". Thank you manly!!! More
Other Employees Tagged: Jeff Dantzler , Janell Brown, Mike Ruggles
March 17, 2016
Great experience over quite a few years. Manley's always been a great dealer and the personnel are friendly helpful and knowledgeable. My car is currently sitting on Manley's lot due to the a Manley's always been a great dealer and the personnel are friendly helpful and knowledgeable. My car is currently sitting on Manley's lot due to the airbag recall but I was given a Honda Civic as a loaner which is a nice little car. I do miss my CRV though. Bill Petty has kept me updated on the status of the recall which I hope will be solved soon so I can have my car back. But in all the years 3 C RVs and one Accord I have never had a mechanical problem with a Honda and this one isn't your fault anyway. More
Other Employees Tagged: Bill Petty
March 05, 2016
Resolution to Problem Earlier this week I wrote an unfavorable review on a service issue that was not done correctly. I was pleasantly surprised yesterday morning when Jes Earlier this week I wrote an unfavorable review on a service issue that was not done correctly. I was pleasantly surprised yesterday morning when Jessie Prestidge called me to get the problem fixed with as little inconvenience to me. They brought a loaner vehicle to me at my work while they fixed the problem. The end result I am very satisfied. When I went to the service department to get my car Luke Ammann came over introduced himself and apologized. From this experience I can tell the service culture at Manly is taken very seriously. Being employed in a service industry I was very impressed. You certainly have my future business. Thank you. More
Other Employees Tagged: Luke Ammann, Jess Prestidge
February 24, 2016
Great service, really nice! It's never fun to pay money to fix your car when it needs repair, but these folks make it easy at least! Tell Hugo I said hello! It's never fun to pay money to fix your car when it needs repair, but these folks make it easy at least! Tell Hugo I said hello! More
Other Employees Tagged: Luke Ammann, Nicholas Hatch
February 18, 2016
Why am I always a new customer It would be great if theywould realise that my wife and I have been acustomer since 1992. It also would be great if all ofbour cars, we have 4, could It would be great if theywould realise that my wife and I have been acustomer since 1992. It also would be great if all ofbour cars, we have 4, could all be on the same accountm. They keep saying its possible but never comes to fruition. Fort the premium price we pay a little CS would be great. Lady who answes the phone is a SNOT. More
Other Employees Tagged: Sean Lumibao , Dave Ashby, Janell Brown, Hirbin (Irving) CEBALLOS, Mike Esaia, Nicholas Hatch, Fern Hecht, Bill Petty, Santiago Pizano, Jess Prestidge, Bill Robertson, Mike Ruggles, Mandi Sumner
February 11, 2016
Consistently Great Service and friendly people I purchased my honda from Manly and always bring it to the dealer for service. The staff are consistently friendly, knowledgable, and relaxed. I nev I purchased my honda from Manly and always bring it to the dealer for service. The staff are consistently friendly, knowledgable, and relaxed. I never feel rushed, and they are always quick to assist with any changes or needs. More
Other Employees Tagged: Bill Petty, Mandy
December 31, 2015
Excellent service from a great team! I had planned on bringing my vehicle in for what I thought was a basic oil change. Turned out I was in need of a much larger service which Nick explai I had planned on bringing my vehicle in for what I thought was a basic oil change. Turned out I was in need of a much larger service which Nick explained the importance of. Nick was able to work with me on the price and provide me with a courtesy car for the duration of the service. Hugo in the rental department quickly got me into a courtesy car so I was on my way. Both guys were awesome and made my appointment quick and easy. I will continue to bring my vehicle to Nick based on the great service I receive along with the trust I have in the entire service department. More
Other Employees Tagged: Nicholas Hatch
December 04, 2015
Customer Service Hugo Mendez was so nice and very helpful when I needed a rental while my honda was being serviced. He gave me excellent customer service. Hugo Mendez was so nice and very helpful when I needed a rental while my honda was being serviced. He gave me excellent customer service. More
Other Employees Tagged: Luke Ammann

