Howard Sweeney | Page 5

Rav4 Toyota They were very friendly and willi g to negotiate. They were very busy so it took a long time to get through financing. Overall a good experience. They were very friendly and willi g to negotiate. They were very busy so it took a long time to get through financing. Overall a good experience. More

by ALEJORKARSER1 Verified Customer Verified Customer

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Good sales , inperfessional manager The gental man named tony helped us for two days and found us this great car we like. Tony is friendly, patient and very kind . Second day tony brough The gental man named tony helped us for two days and found us this great car we like. Tony is friendly, patient and very kind . Second day tony brought us My sales man named Mo, he is koewlegeable , friendly, and he didn’t waste our time at all. However, The manager is not that nice, I understand he was busy and tired, he waste us for 3 hours for nothing . I don’t like his attitude at all. More

by NANAWANG9053 Verified Customer Verified Customer

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Horrible experience Over experience was horrible. I felt rushed by the salesman as I was choosing the color, options I was looking for as we walked through the inventory. Over experience was horrible. I felt rushed by the salesman as I was choosing the color, options I was looking for as we walked through the inventory. The closing salesman came out of the gate with outrageous quotes so almost walked away. Came back and negotiated an ok deal after 2 hours or more of back and forth. definitely have buyers remorse after getting to look at the final numbers. Finance guy told us he would get back in a day or two at latest to discuss lower finance terms outside Toyota. Never heard back from him and it’s been over one week since the car purchase. Found much cheaper interest rates on my own and secured the loan. Very disappointing. More

by Bellateddy1 Verified Customer Verified Customer

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Fast, Efficient, Services This is one of the most efficient service departments I have ever experienced. They've made the whole experience very easy and they had a free retal f This is one of the most efficient service departments I have ever experienced. They've made the whole experience very easy and they had a free retal for the day my car was serviced. And they finished within the day, costing me very little inconvenience. Thank you all in the service department. Great job!!! More

by AIMINGHIGH99 Verified Customer Verified Customer

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New car purchase I had a wonderful experience purchasing my second car from roseville Toyota.The staff was helpful qnd friendly and took into consideration my wants. M I had a wonderful experience purchasing my second car from roseville Toyota.The staff was helpful qnd friendly and took into consideration my wants. My expectations were exceeded Thank you!! More

by ALLURIASMITH Verified Customer Verified Customer

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It was fantastic. I love my 2019 Carolla XSE Brandon Cruz, Howard Sweeny Thue Lee and Marisa were phenomenial in getting me into a newer car, with lower payments and more amenities. I am thrilled Brandon Cruz, Howard Sweeny Thue Lee and Marisa were phenomenial in getting me into a newer car, with lower payments and more amenities. I am thrilled with my car and their level of service. More

by ALLURIASMITH Verified Customer Verified Customer

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Good experience with prius This is the best service center I have ever used. I am confident the people who work with my car are honest and give me the best price for the service This is the best service center I have ever used. I am confident the people who work with my car are honest and give me the best price for the service. Plus I am always treated well and I enjoy the coffee bar. More

by PUPPYSTEF Verified Customer Verified Customer

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new car i had a good experience at Roseville Toyota. i would recommend this place to my family and friends when they are wanting to buy a car. i had a good experience at Roseville Toyota. i would recommend this place to my family and friends when they are wanting to buy a car. More

by FRIVERA916 Verified Customer Verified Customer

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Disappointed about the bait & switch I test drove a blue rav4 that i had my heart set on. I really wanted that blue rav the color was very important to Me. I have always wanted a blue car I test drove a blue rav4 that i had my heart set on. I really wanted that blue rav the color was very important to Me. I have always wanted a blue car. We went too negotiate on the price. We haggled awhile. They kept coming with the same deal a couple times. I was not taking my time to decide. We agreed on a price. He came back out & told me we took too long to agree on a price & They had sold my blue rav to someone else while we were haggling. He ran & grabbed a grey one for me Instead. I didn't want a grey one! But they did give me the same deal for this one. The low milage & warranty is really what got me to buy this car. They never let us be alone they hovered next to us the whole time. We couldnt talk to each other privately. It made it feel awkward & uncomfortable & gave it a very unpleasant experience. I wouldn't go back & buy another car there because of this tactic alone. I am not a car hopper & i do love the rav but i was Told by the salesmen oh you will forget about the color not being blue in a few days. No i haven't i am very disappointed they sold the blue rav from under me! I really wanted to see that blue car everytime i went out to drive somewhere. Overall i didn't enjoying buying this car & am very disappointed in the experience I had with this dealership. I dont have any of the new car excitement you should have when you just made a major purchase More

by L.j.gardengirl Verified Customer Verified Customer

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Excellent By far the best Toyota dealership in northern Cali. We bought over 7 cars from them, salesman Brandon Cruz, manger Howard, n finance Thue Lee were all By far the best Toyota dealership in northern Cali. We bought over 7 cars from them, salesman Brandon Cruz, manger Howard, n finance Thue Lee were all excellent. More

by 2TLOR916 Verified Customer Verified Customer

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