Hook Pagnotta | Page 5

Great Manager and Salesman This is my third car purchased from Ted Britt Chevrolet. There were no high pressure sales tactics and the purchase was effortless. I would not buy This is my third car purchased from Ted Britt Chevrolet. There were no high pressure sales tactics and the purchase was effortless. I would not buy another Chevrolet from any other Dealership. They are the BEST! More

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Great purchase experience Hook Pagnotta and the team at Ted Britt could not have provided better service, and it's my privilege to recommend them to others. From finding the ex Hook Pagnotta and the team at Ted Britt could not have provided better service, and it's my privilege to recommend them to others. From finding the exact car we wanted, to delivering it at the promised price, and processing the paper efficiently, they were terrific. We had planned on buying a second car used, but buying the new Cruze at TBC became an easy choice. More

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Excellent experience and service We really satisfied kind services and our new Cruze a lot!!! They also provided it with a big rebate. If you want to buy a new car from Chevrolet, We really satisfied kind services and our new Cruze a lot!!! They also provided it with a big rebate. If you want to buy a new car from Chevrolet, I recommend this dealership. More

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Hook was the perfect sales rep. Hook was more interested in meeting my needs than just trying to make a sale. Overall, this was the best experience I have had at any dealership. Hook was more interested in meeting my needs than just trying to make a sale. Overall, this was the best experience I have had at any dealership. More

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Refreshing! This was by far the most enjoyable buying experience of my life. The staff was engaging, attentive and friendly. It was an absolute pleasure to make This was by far the most enjoyable buying experience of my life. The staff was engaging, attentive and friendly. It was an absolute pleasure to make your acquaintance. Kudos Team! More

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Hook was courteous and knowledgeable about the vehicle and negotiated best price on our behalf. We shopped around before walking into the showroom. Hook was honest with us. and negotiated best price on our behalf. We shopped around before walking into the showroom. Hook was honest with us. More

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I had a wonderful buying experience at Ted Britt Chevrolet. As I was located approx. 60 miles from the dealership, I communicated with them before I left to ensure the car I wanted was available. Chevrolet. As I was located approx. 60 miles from the dealership, I communicated with them before I left to ensure the car I wanted was available. They also were able to tell me that they will match CarMax appraisals for my trade-in, which in addition to being incredible convenient, it also removed a lot of stress from the transaction because I knew what I was getting before going there. I was promptly greeted upon my arrival and everyone I met was extremely friendly. The salesman was knowledgeable about the vehicle and was able to answer any questions I had. The actual purchasing process went smoothly. Yes, the dealership pushes their profit makers on you (vehicle protection packages, extended warranties, etc.) during the sale. However, their product pitches were informative and they readily accepted denial of these packages without becoming too pushy about it. After the sales paperwork was completed, the salesman took the time to show me all of the features of the car, set up personal devices, personalize vehicle setting, and answer any questions I had along the way. The salesman was also quick to handle any other issues that came up after I left the lot. This was definitely one of the easier car purchase transaction I've made. I would highly recommend Ted Britt Chevrolet. More

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I recently purchased a new silverado chevy pick up. I live in northeast PA and have been searching for a good deal. The dealers in my area were not all to helpful in making a deal. From the first time live in northeast PA and have been searching for a good deal. The dealers in my area were not all to helpful in making a deal. From the first time I contacted Ted Britt Dealership, I had received nothing but top notch professionalism, courtesy and the willingness to meet my needs and my wallet. "Hook", Jason and Carey made the purchase of my vehicle a pleasure and met all of my expectations. I would truly recommend any of my friends and relatives to purchase a vehicle from this dealership and would relay what a positive experience it was. When I am in the market for another new chevy, which I only purchase Chevy, I will be sure to return to Ted Britt chevrolet. More

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The sales staff worked with me on the price while maintaining a friendly attitude. Even after they had made the sale they were great and patient to help get me on my way with my new car. maintaining a friendly attitude. Even after they had made the sale they were great and patient to help get me on my way with my new car. More

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My fiancé and I went in on a Saturday to view the inventory of Chevy trucks we saw online. We were able to narrow the search down to one and went into the sales office to discuss pricing and options inventory of Chevy trucks we saw online. We were able to narrow the search down to one and went into the sales office to discuss pricing and options. Mas, Hook, and Omar worked diligently to get us the best price. We advised that we would think about it and get back to them. We then traveled around to multiple cities on Sunday and did not find the same hospitality, pricing, and all-around experience. We drove back over to Ted Britt in Sterling and were able to make a deal with a trade-in as well. Both nights the employees stayed past closing to ensure that we received the best experience. Donald Kim was able to explain the financing, and any additional info in full, and made the process a breeze. To top it off there was a snow storm moving in late Sunday. I thank the entire staff and would highly recommend to my friends, family, and colleagues. More

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