Masame Hill

Chris did a great Job the whole service team was great. The store has a great staff The store has a great staff More

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Good at excuses, terrible at customer service Can’t recommend this dealership to anyone, I had made an appointment to test drive and buy a specific car in advance. Drove an hour and a half to Virg Can’t recommend this dealership to anyone, I had made an appointment to test drive and buy a specific car in advance. Drove an hour and a half to Virginia for the test drive only for them to tell me that the car I made an appointment for was sold, and they tried to sell me on old cars with over 100k miles that were no interest me. They did not mention in email or through a phone call or text, that the car was sold to avoid me driving 3 hours pointlessly. More

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Mas Hill is the best! Mas Hill and Chris Thomas were extremely helpful during my trip to Ted Britt Chevy in Sterling. I needed to go in for service on my truck and was thin Mas Hill and Chris Thomas were extremely helpful during my trip to Ted Britt Chevy in Sterling. I needed to go in for service on my truck and was thinking about trading in. I had done a little bit of research before hand and Mas was willing and able to help me out. He was very accommodating, he didn't pressure me hard into an upsale. He showed me what I wanted to see, he answered any questions I had or got the answer for me. He was very personable and good at what he does. Chris was great at answering questions that I had, getting me in touch with Mas in a very timely manner, and he was willing to research anything he didn't know. Both he and Mas were great to deal with. More

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Awesome experience, Mas rocks! Ted customer for life!!! I had a fantastic experience at Ted Britt Chevy. All the staff was very helpful, friendly and kind to my husband and I. Amazing customer service from I had a fantastic experience at Ted Britt Chevy. All the staff was very helpful, friendly and kind to my husband and I. Amazing customer service from all! As soon as we arrived on the lot Mas came right out to help. I told him what I was looking for and he got right to work and made my dreams come true. He went above and beyond the entire time we were in the dealership and continues to even after the purchase. I won't hesitate to recommend them to my family and friend. Ted Britt definitely has a customer for life with my family! More

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Working with Mas Working with Mr.Hill was a pleasurable experience for the second time.He goes above & beyond to make sure your happy.We had leased a 2015 Suburban LT Working with Mr.Hill was a pleasurable experience for the second time.He goes above & beyond to make sure your happy.We had leased a 2015 Suburban LTZ in December 2014 but before we had decided on the Suburban we had Mas running around getting vehicle after vehicle to get the right color combination that we wanted and we were actually looking at a Tahoe, but couldn't find the right color combination . So he suggested we look at the Suburban it was the right color combination that we wanted. We agreed to checkout the Suburban & ended up purchasing it. Since our lease was coming due we were checking out some other vehicles which again Mas was showing us vehicle after vehicle but ended up deciding to keep our Suburban because I love it & couldn't find anything that we liked as well. So Angel Gammons mentioned he could help us by buying the Suburban from Ted Britt Chevrolet instead of buying it from Ally the leasing company. And he did help by getting us a good rate & saving us from paying sales tax again.Everyone we came in contact with at the dealership was friendly & polite and wanted to help.Mr.Mas Hill is great to work with & we would recommend him & Ted Britt Chevrolet & Ted Britt Ford to our family & friends.Mr.Mas Hill is an asset to your company. More

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Thank you! Mr. Hill was honest, kind, responsive and very knowledgeable, we felt very comfortable working with him. I also want to thank Mr. Gammons for his prof Mr. Hill was honest, kind, responsive and very knowledgeable, we felt very comfortable working with him. I also want to thank Mr. Gammons for his professionalism and service. I had a great experience, you guys are the best! More

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Welcoming and easy experience When the finance department works with you on finding every single discount possible as well as the lowest possible interest rate across multiple cred When the finance department works with you on finding every single discount possible as well as the lowest possible interest rate across multiple credit unions, you know that you've found a good place to get a solid deal. When the sales rep treats you with respect, answers your questions, but most importantly, treats my significant other with respect, it goes a long way with me. There were no "you can store all of your makeup here!" comments, which I truly loathe and experienced at the Jeep dealership in Fairfax. It was a very welcome environment instead. I can't say enough good things about our salesman, Mas, or the finance department that worked with me in getting the best deal possible. It felt like a win/win negotiation and that's all you can ask for when buying a new car. Thank you again, Ted Britt Chevy! More

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Great Experience! Great prices and selection, friendly people, no pressure to upsell any "extras", no games. Mas was great to work with. Wish they were closer to home, Great prices and selection, friendly people, no pressure to upsell any "extras", no games. Mas was great to work with. Wish they were closer to home, but well worth the drive to get out there. Highly recommended! More

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Wonderful Customer Service! We were so pleased with our entire experience at Ted Britt. Very knowledgeable and efficient. We would absolutely recommend them, and will likely be b We were so pleased with our entire experience at Ted Britt. Very knowledgeable and efficient. We would absolutely recommend them, and will likely be back to purchase in the future. More

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Awesome experience! After a horrific car buyer experience 2 years ago, I was ready to never do it again. I am so glad I did!! Mas was awesome! He showed me how everythi After a horrific car buyer experience 2 years ago, I was ready to never do it again. I am so glad I did!! Mas was awesome! He showed me how everything in my new car worked, helped me set up my on star and internet. He explained everything so thoroughly. James in finance was a master of numbers! He lowered my car payment and I got a brand new car! Together they were the best! They searched and searched for the options I wanted, but not once did I feel pressure to buy. Their knowledge of the car and the business helped me to understand how certain things worked as well. I honestly can't thank them enough! More

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