Angel Gammons

Chris did a great Job the whole service team was great. The store has a great staff The store has a great staff More

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STAY AWAY! I negotiated an out-the-door price over the phone(as you should do to stay away from their sales pressure tactics) with their GM Angel and we came to I negotiated an out-the-door price over the phone(as you should do to stay away from their sales pressure tactics) with their GM Angel and we came to an agreement. I told him I would be there between 7 and 8 that evening to pick up the car. When I got there they had SOLD THE CAR TO SOMEONE ELSE. I drove an hour each way and did all the negotiating for absolutely nothing. They clearly have no respect for you or your time. More

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Would not recommend. They have several hidden fees and won’t tell you the price in advance if you are from out of town. Don’t make the trip. If you decide to, make sure t They have several hidden fees and won’t tell you the price in advance if you are from out of town. Don’t make the trip. If you decide to, make sure to READ the Disclaimer first so you have a better understanding of the additional fees. Destination charge in window sticker but they will add on a second time in breakdown of cost. They will add additional equipment and not have it listed on the window sticker and this will be added to the cost as well. You would think that this is disclosed to you before you waste 7 hours of driving time in hopes to buy a car. Sales manager very rude as well. More

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As seasoned buyers, we felt rushed with this experience. We had to request team members to leave the room so we could talk in private. No vehicle manual was in the new truck. We had to wait 1 1/2 weeks for We had to request team members to leave the room so we could talk in private. No vehicle manual was in the new truck. We had to wait 1 1/2 weeks for it to arrive only to have the wrong manual mailed. Finance Manager neither returned our call nor email re our questions on the registration forms. Salesman was very friendly. Manager was not congenial & just wanted to close the deal before we even decided to purchase. There were no other customers in the dealership but they were in a rush to move us out. It wasn’t near closing time but would have thought otherwise. More

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The staff was overwhelmingly caring about getting me into my new car. They communicated with me from the initial contact down to the signing of my vehicle. I couldn't have asked for a better experience with my new car. They communicated with me from the initial contact down to the signing of my vehicle. I couldn't have asked for a better experience with the Ted Brit Team at Sterling, VA. Honorable mentions to CJ and Emily (exceedingly friendly too) who were professional and knowledgeable, but went the extra mile to accommodate my needs to purchase my new car. More

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I would give a zero to this place. I’ve purchased from different dealerships in the past and by far they are the worst. Poor customer service in service department. Sold me a warranty I’ve purchased from different dealerships in the past and by far they are the worst. Poor customer service in service department. Sold me a warranty but warranty doesn’t cover anything. When car is in shop they are supposed to give you a loaner car. Never have one to give. Damaged my car and did not take responsibility. Instead they were rude and pushed me out the shop. Call police will take legal action. Beware More

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Ted Britt is a great place to purchase a vehicle. I went online to view vehicles, found the one I wanted and went to the dealership. Anthony was fantastic throughout the whole process. The price for the ve online to view vehicles, found the one I wanted and went to the dealership. Anthony was fantastic throughout the whole process. The price for the vehicle was better than I expected. The whole process took 2 hours. Great job and service. Thank you Ted Britt and thank you Anthony! More

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Great Service Great CHEVY DEALER Anthony Saunders and team were wonderful to work with. Would recomment them to anyone. a Great GM store. Great selection of Inventory. Easy to Anthony Saunders and team were wonderful to work with. Would recomment them to anyone. a Great GM store. Great selection of Inventory. Easy to get to. More

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Ted Britt for Life a Joke Ted Britt for Life is a joke! It does not work unless you are in your local area. If you are out of your area your out of luck unless you want to to Ted Britt for Life is a joke! It does not work unless you are in your local area. If you are out of your area your out of luck unless you want to tow the vehicle from where ever you are at your cost. Chevy knew full well that these parts on vehicles were going bad and there is no recall or even a call to warn customers. We were out of town visiting our son and the PVC valve or in that area cracked. Chevy has known about this issue for a while. We were three and a half hours from home and four and a half from the dealership and was told I have to tow it there and pay for it or pay for the fix by myself...what is the use of Ted Britt for Life then. We ended up being stranded for three days till Pep Boys could find the part. There was only 1 in a 200 mile distance. I have purchased every vehicle from then since we moved here, no more. We are dumping both Chevy's from Ted Britt and going to another dealership. I will never purchase another car from them again and I will not recommend them anymore either. When I call to talk with them I get machines or transferred from phone to phone. They know what they are doing is wrong! BTW Other Chevy dealerships have the same type of program and it is covered by ANY Chevy dealership in the country! I have to put a name at the bottom, but I haven't spoken to anyone because no one wants to talk. More

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I tried to buy a new Silverado and service is the worse I was purchasing a new Silverado and they told me that the deal was approved by the bank and gave them $10,000 downpayment, one week later a get a tex I was purchasing a new Silverado and they told me that the deal was approved by the bank and gave them $10,000 downpayment, one week later a get a text from a person name Angel asking for a registration for an other car car register to my name and I told him that i didn't have an other car in my name for 3 days he kept asking for a registration that made no sense to me so finally he told me to stop by the dealership and when i went there the finance manager told me the Capitol One require me to trade one of the cars that I had cosigned for. I told him that I couldn't that the cars were not mine so Angel told me to return the truck, the sales manager inspected the truck when I returned it and said that everything was ok and that my refund will take 5 to 7 days. 7 days later I get text from Angel asking me if i still want to buy the truck and I told him that I had purchased a different truck so he started to tell me that I damaged the truck and was going to back charge me for it and as of today 45 days later they still have not given me my money back. this is the worse experience of my life buying car, I have purchased about 100 vehicles in the past 20+ years and had never been treated like this before. If any body plans to buy a car from this dealership I will tell you to be very careful that it seems that all they want is scam you. Im filling a police report and a complain with DMV. More

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