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Herberto Delgado
Herberto Delgado at Volkswagen of Downtown Chicago

Herberto Delgado | Page 10

Sr Service Advisor

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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4.5
315 Reviews
4.5

315 Reviews

Write a Review

315 Reviews of Herberto Delgado

February 19, 2023

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Employee Rating

Good service and accommodating. I plan to get a detail done there. I have dents and dings in my car. More

by Poppy
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Workmanship
Service Time
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Recommend Dealer
Yes
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Feb 19, 2023

Volkswagen of Downtown Chicago responded

Poppy, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Herberto met your expectations. Thank you for choosing Volkswagen of Downtown Chicago, we look forward to having you as a valued customer for many years to come!

February 18, 2023

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Great service on a great location. Car returned on. time as promised. Great job well done ! More

by MARCETIC
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Recommend Dealer
Yes
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Feb 19, 2023

Volkswagen of Downtown Chicago responded

Thank you for your very kind review. Herberto and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Downtown Chicago.

February 13, 2023

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Herberto Delgado is a great representative of ur dealership and I would highly recommend him More

by GEORGE96
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Yes
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Feb 13, 2023

Volkswagen of Downtown Chicago responded

Thank you for your business and this review. We're happy to hear Herberto was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, George, please let us know.

February 07, 2023

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Took 2 hours to complete a tire rotation crevice. Besides that they end up charging me $50 dollars. Unbelievable! More

by mikevillalobos17
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Workmanship
Service Time
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Recommend Dealer
No
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Feb 11, 2023

Volkswagen of Downtown Chicago responded

We're sorry to hear about your experience , Mike, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you would be willing to share some more detail, please reach out to Vale Barrera at 312-628-4848. Thank you for your time!

Feb 11, 2023

Volkswagen of Downtown Chicago responded

We're sorry to hear about your experience , Mike, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you would be willing to share some more detail, please reach out to Vale Barrera at 312-628-4848. Thank you for your time!

January 27, 2023

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Employee Rating

Great service. Knowledgeable and helpful staff. Will definitely return for all future service thank you More

by Mmeza
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Recommend Dealer
Yes

Other Employees Tagged: Michael Zafiriou, Mike Szafraniec, Josh Zibrida , Donnie Avramov, Vale Barrera, Adam Khamsot, Matt Kutyna, Miguel Meza, Mark Newton

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Jan 29, 2023

Volkswagen of Downtown Chicago responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 26, 2023

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Employee Rating

Gentlemen helping me was great, but wait was long. I feel they are very shorthanded. More

by MARENELLA
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 30, 2023

Volkswagen of Downtown Chicago responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please reach out to Vale Barrera, 312-628-4848. We'd love to get to the bottom of this and turn things around for you.

Jan 30, 2023

Volkswagen of Downtown Chicago responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please reach out to Vale Barrera, 312-628-4848. We'd love to get to the bottom of this and turn things around for you.

January 22, 2023

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Employee Rating

I very much appreciated the transportation provided to and from the dealership. It made up for some of the time my car was at Downtown Volkswagen More

by CAROLYNLOUISE2014
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Recommend Dealer
Yes
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Jan 23, 2023

Volkswagen of Downtown Chicago responded

Thanks for sharing about your experience with Volkswagen of Downtown Chicago. We appreciate your business and hope to see you again soon!

January 22, 2023

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Employee Rating

made my appointment over phone with Amanda for $10off oil change. she was helpful and pleasant. Also Adam and Herberto were very pleasant to deal with. Had a couple issues when car was finished, but Herber More

by cjmaney
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vale Barrera, Adam Khamsot, Amanda Castro

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Jan 26, 2023

Volkswagen of Downtown Chicago responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please please reach out to Vale Barrera at 312-628-4848. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Jan 26, 2023

Volkswagen of Downtown Chicago responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please please reach out to Vale Barrera at 312-628-4848. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

January 21, 2023

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Employee Rating

My service was handled by Mr. Herberto Delgado, he was very pleasant and understanding. He worked with me on getting the best service I could get for my vehicle and I was very ap More

by RQUINN1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 23, 2023

Volkswagen of Downtown Chicago responded

It's great to hear that Herberto delivered such an excellent experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Downtown Chicago!

January 19, 2023

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Employee Rating

Overall,very good. The pick up and retun return by Lyft was excellent. I didn't give 5 stars because the inside of my car was not cleaned like it had been done before. More

by GEOWALK6
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Jaymi Garcia

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Jan 20, 2023

Volkswagen of Downtown Chicago responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Downtown Chicago.

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