Herberto Delgado

The downtown VW team is pleasant, cooperative, expedient, and kind. Customer service was delivered with care and kind. Customer service was delivered with care More

by cheiser0 Verified Customer Verified Customer

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Always flexible and easy to work with! I really am happy I discovered Fred and his crew! Good people, great service! My cars love them more! I really am happy I discovered Fred and his crew! Good people, great service! My cars love them more! More

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It was great experience. Thanks for everything. It won t be last time. I will see you guys next time. Thanks for everything. It won t be last time. I will see you guys next time. More

by Orhanunal93 Verified Customer Verified Customer

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They provide excellent service-The service representatives are very knowledgeable and helpful -I highly recommend them to anyone who needs Volkswagen service representatives are very knowledgeable and helpful -I highly recommend them to anyone who needs Volkswagen service More

by HJFMD Verified Customer Verified Customer

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Luis greeted me with a smile and a professional attitude. He took note of my concerns with my vehicle. He kept me updated on the progress of the repairs. All of my concerns were addressed. Work was completed He took note of my concerns with my vehicle. He kept me updated on the progress of the repairs. All of my concerns were addressed. Work was completed as promised. Vehicle was returned on time, and with fresh wash. THANK YOU LUIS! More

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Great service as always and maintenance on my vehicle was done expeditiously. Herberto let me know what needed to be done and gave me a loaner until the work was done. Great customer service from him and the done expeditiously. Herberto let me know what needed to be done and gave me a loaner until the work was done. Great customer service from him and the mechanic working on my vehicle. More

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Great customer service and repairs were made in a timely fashion. I love VW Downtown!! What a warm and friendly environment. I live near Beverly, Chicago area and I drive past two VW nearby dealers (Oaklawn fashion. I love VW Downtown!! What a warm and friendly environment. I live near Beverly, Chicago area and I drive past two VW nearby dealers (Oaklawn & Tinley Park) to drive to this location. Keep up the great work!! My Service Advisor Heberto Delgado provides impeccable customer service and advice. My Beetle and I really appreciate you. More

by DVETTECOLE Verified Customer Verified Customer

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All was very great The staff was very nice. The maintainer was first class. All good The maintainer was first class. All good More

by REHLERT Verified Customer Verified Customer

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Attentive and thorough, with first class customer focus and satisfaction from direct contact, Luis Tinoco. and satisfaction from direct contact, Luis Tinoco. More

by tlee Verified Customer Verified Customer

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Brought my car in for it’s annual inspection, as I have it checked before my road trip. I mention I was hearing a squeaking sound when I made turn. Ended being my suspension. Luckily, the parts were avail it checked before my road trip. I mention I was hearing a squeaking sound when I made turn. Ended being my suspension. Luckily, the parts were available and they did the repair. Very happy it was done before my road trip. More

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