Herberto Delgado
Herberto Delgado at Volkswagen of Downtown Chicago

Herberto Delgado

Sr Service Advisor

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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4.5
307 Reviews
4.5

307 Reviews

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307 Reviews of Herberto Delgado

August 22, 2025

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My window had a problem ! I called in and I left my car there , they ubered me home and back . They also cleaned it and charged it . Very polite and helpful! Thanks guys More

by sabrinapore853
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Recommend Dealer
Yes

Other Employees Tagged: Davis Luckett

August 16, 2025

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Excellent service! Timely. Good communication. Service representatives was helpful and professional. My vehicle is running great. More

by MD.LF
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Recommend Dealer
Yes
Aug 16, 2025

Volkswagen of Downtown Chicago responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Downtown Chicago. We look forward to having you as one of our valued customers for many more years to come!

August 01, 2025

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Love the customer service. I was helped quick and the service to my vehicle was done quick. More

by JEERANARDNIK
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Recommend Dealer
Yes
Aug 01, 2025

Volkswagen of Downtown Chicago responded

Thanks for sharing your thoughts about your experience with Volkswagen of Downtown Chicago. We appreciate your business and hope to see you again soon!

July 17, 2025

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Prompt service, friendly personality, excellent work, very fast and thorough. I didn’t have any worries throughout. More

by COLOGNOLE
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Recommend Dealer
Yes

Other Employees Tagged: Kelia House, Alonzo Bass

Jul 17, 2025

Volkswagen of Downtown Chicago responded

Thanks for sharing about your experience with Volkswagen of Downtown Chicago. We appreciate your business and hope to see you again soon!

July 14, 2025

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I brought my Tiguan in for service, and the team here was outstanding from start to finish. Luis were friendly, professional, and kept me informed throughout the entire process. The service was completed on More

by Kurtis C
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Recommend Dealer
Yes
Jul 14, 2025

Volkswagen of Downtown Chicago responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 25, 2025

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The service center and the employees were professional, quick and clean. I felt my VW was in good hands with them. More

by SCOTT_B
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Recommend Dealer
Yes
Jun 25, 2025

Volkswagen of Downtown Chicago responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 04, 2025

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Her service was very good. She greeted me nicely you deserve a 10 for her good customer service More

by VONE28.JOHNSON
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Recommend Dealer
Yes
Jun 04, 2025

Volkswagen of Downtown Chicago responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Downtown Chicago!

June 03, 2025

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Excellent dealership, always clean, professional, and has plenty of amenities. Always happy to bring my VW in for service here. Only sometimes are slightly on the more expensive side of services. More

by mitmcdaniel
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Recommend Dealer
Yes
Jun 03, 2025

Volkswagen of Downtown Chicago responded

Thank you for choosing Volkswagen of Downtown Chicago. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 28, 2025

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This dealership was clean and easy to use. I could drive up same day for an appointment, and drop off my car while going back to work. They communicated frequent updates and made it very easy More

by DBARTLET0
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Recommend Dealer
Yes

Other Employees Tagged: Kelia House

May 28, 2025

Volkswagen of Downtown Chicago responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 17, 2025

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Very knowledgeable people they listen and take directions thank you All Appreciate all the help More

by Yaghmour group
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Recommend Dealer
Yes
May 17, 2025

Volkswagen of Downtown Chicago responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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