Herberto Delgado
Herberto Delgado at Volkswagen of Downtown Chicago

Herberto Delgado

Sr Service Advisor

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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4.6
310 Reviews
4.6

310 Reviews

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310 Reviews of Herberto Delgado

July 17, 2025

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Employee Rating

Prompt service, friendly personality, excellent work, very fast and thorough. I didn’t have any worries throughout. More

by COLOGNOLE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kelia House, Alonzo Bass

Jul 17, 2025

Volkswagen of Downtown Chicago responded

Thanks for sharing about your experience with Volkswagen of Downtown Chicago. We appreciate your business and hope to see you again soon!

July 14, 2025

Dealership Rating
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I brought my Tiguan in for service, and the team here was outstanding from start to finish. Luis were friendly, professional, and kept me informed throughout the entire process. The service was completed on More

by Kurtis C
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Recommend Dealer
Yes
Jul 14, 2025

Volkswagen of Downtown Chicago responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 25, 2025

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The service center and the employees were professional, quick and clean. I felt my VW was in good hands with them. More

by SCOTT_B
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Recommend Dealer
Yes
Jun 25, 2025

Volkswagen of Downtown Chicago responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 24, 2025

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Nice ac on this super hot day. The car was finished pretty quickly. Good showroom More

by 123
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Recommend Dealer
Yes
Jun 24, 2025

Volkswagen of Downtown Chicago responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Volkswagen of Downtown Chicago, we look forward to having you as a valued customer for many years to come!

June 21, 2025

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great facility and coffee. NEAR THE FARMERS MARKET. GOT FLOWERS WHILE I WAITED FOR MY CAR. WILL COME AGAIN More

by 123
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Recommend Dealer
Yes
Jun 21, 2025

Volkswagen of Downtown Chicago responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Downtown Chicago!

June 12, 2025

Dealership Rating
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Great service dept, fast and easy. Comfy waiting room as well. and TV to pass the time More

by 123
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Service Time
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Recommend Dealer
Yes
Jun 12, 2025

Volkswagen of Downtown Chicago responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

June 04, 2025

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great service from the service dept everytime. Speedy and effective and fair priced. will come back again More

by 123
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Workmanship
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Recommend Dealer
Yes
Jun 04, 2025

Volkswagen of Downtown Chicago responded

Thanks for sharing your thoughts about your experience with Volkswagen of Downtown Chicago. We appreciate your business and hope to see you again soon!

June 04, 2025

Dealership Rating
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Her service was very good. She greeted me nicely you deserve a 10 for her good customer service More

by VONE28.JOHNSON
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Recommend Dealer
Yes
Jun 04, 2025

Volkswagen of Downtown Chicago responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Downtown Chicago!

June 03, 2025

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Excellent dealership, always clean, professional, and has plenty of amenities. Always happy to bring my VW in for service here. Only sometimes are slightly on the more expensive side of services. More

by mitmcdaniel
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Recommend Dealer
Yes
Jun 03, 2025

Volkswagen of Downtown Chicago responded

Thank you for choosing Volkswagen of Downtown Chicago. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 28, 2025

Dealership Rating
Employee Rating

This dealership was clean and easy to use. I could drive up same day for an appointment, and drop off my car while going back to work. They communicated frequent updates and made it very easy More

by DBARTLET0
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kelia House

May 28, 2025

Volkswagen of Downtown Chicago responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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