Heidi Burns
Heidi Burns at Henry Brown Buick GMC

Heidi Burns | Page 3

Service Advisor

Henry Brown Buick GMC

1550 E Drivers Way
Gilbert, AZ 85297

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4.7
35 Reviews
4.7

35 Reviews

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35 Reviews of Heidi Burns

June 12, 2023

Dealership Rating
Employee Rating

The only place in town I would consider buying a new GMC truck to pull my RV. The entire Henry Brown team is outstanding to work with from sales to financing. More

by CRUMPER2016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelsey Brown, Blake Brown

Jun 12, 2023

Henry Brown Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

May 20, 2023

Dealership Rating
Employee Rating

We have made several car purchases through Henry Brown. We have found Tom Wright at the Dealership to be very professional, courteous, and honest in all our purchases/leased vehicles over the past 20 years More

by mmcafee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Wright

May 22, 2023

Henry Brown Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Henry Brown Buick GMC, we look forward to having you as one of our valued customers for many more years to come! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

March 07, 2023

Dealership Rating
Employee Rating

This place is a great place to get a vehicle from thanks to everybody that helped More

by TIM.TICHY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Upchurch, Linda Stanek, Thomas James, Nick Cavalliero, Connie Weaver , Keven Richardson, Aaron Upchurch

Mar 07, 2023

Henry Brown Buick GMC responded

Thanks for sharing your thoughts about your experience with Henry Brown Buick GMC. We appreciate your business and hope to see you again soon! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

January 06, 2023

Dealership Rating
Employee Rating

I have bought multiple vehicles from Ben Brown and it is always a great experience. Also Heidi in Service has always been a pleasure to work with. More

by BWARNETT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evan Echols , Ben Brown

Jan 07, 2023

Henry Brown Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

December 31, 2022

Dealership Rating
Employee Rating

Dewight got me out of my 2015 duramax with a bad injection pump (11k repair) and got me into a 2021 Denali and it was the easiest process and most pleasant experience I’ve ever had. The staff in all More

by dheath96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2023

Henry Brown Buick GMC responded

Thank you so much for choosing Henry Brown Buick GMC! Congrats on your new purchase, and let us know if we can be of any more assistance! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

November 05, 2022

Dealership Rating
Employee Rating

Ben and his staff provide top notch service. I couldn’t be happier with my purchase! More

by AZAUGG31
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Cavalliero , Ben Brown

Nov 07, 2022

Henry Brown Buick GMC responded

It's fantastic to hear that Ben provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

October 08, 2022

Dealership Rating
Employee Rating

Sales representatives are always patient and professional about product and services. Always a great experience. And a special thank you to Ricky Bauman that has taken care of us for the past nine years. More

by SHERI.DOSEDLO
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rickie Bauman

Oct 10, 2022

Henry Brown Buick GMC responded

Thank you, Sheri, for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

Oct 17, 2022

SHERI.DOSEDLO responded

Thank you all

August 04, 2022

Dealership Rating
Employee Rating

Heidi has been servicing our vehicle since 2010 and we bought our Honda CRV from Henry Brown(Used). We just traded in the Honda for a New GMC Terrane and very pleased with our new car and with Dewight who More

by MKERMODE1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dewight Byron, Joe White

Aug 04, 2022

Henry Brown Buick GMC responded

We are very happy to hear that Dewight and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

Aug 04, 2022

MKERMODE1 responded

We know with Heidi we will get the best service. We are pleased with Henry Brown and the employees.

August 26, 2021

Dealership Rating
Employee Rating

I have been a customer of Henry Brown for several years and have always feel taken care of. Dwayne Champion made my purchase simple and quick! This is my third vehicle with Henry Brown and I wouldn't have More

by tiff_bryan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe White, Dwayne Champion , Heidi Burns

Aug 27, 2021

Henry Brown Buick GMC responded

Thank you for your loyalty! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dwayne and the team met your expectations. Thank you again for choosing Henry Brown Buick GMC, we look forward to having you as one of our valued customers for many more years to come! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

July 21, 2021

Dealership Rating
Employee Rating

Very Professional, customer service skills are stellar. The service department is great and the service technicians were great. The entire team at Henry Brown were awesome. More

by JVEAL1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 21, 2021

Henry Brown Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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