Hector Cuevas
Hector Cuevas at Napleton Downtown Chevrolet Buick GMC

Hector Cuevas | Page 4

Service Advisor

Napleton Downtown Chevrolet Buick GMC

2720 S Michigan Ave
Chicago, IL 60616

4.9
43 Reviews
4.9

43 Reviews

Write a Review

43 Reviews of Hector Cuevas

June 13, 2025

Dealership Rating
Employee Rating

Beautiful service Will see you guys on my next service date, until then have yourself s a wonderful day. Thank you. More

by wharrylawrence05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2025

Napleton Downtown Chevrolet Buick GMC responded

We're delighted to hear you had a great experience with us at Napleton Downtown Buick GMC! We look forward to seeing you again on your next service date. Have a wonderful day as well!

June 10, 2025

Dealership Rating
Employee Rating

The experience was great. The staff was friendly, the service was quick, and everything was explained clearly. Highly recommend! More

by japhet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2025

Napleton Downtown Chevrolet Buick GMC responded

We're delighted to hear you had a great experience with our friendly team at Napleton Downtown Buick GMC! Thank you for recommending us, and we hope to see you again soon.

May 18, 2025

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Employee Rating

I requested specific service and it was expedited expeditiously. The agent was courteous and explained the process. Thanks again... More

by Omega1268c
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 19, 2025

Napleton Downtown Chevrolet Buick GMC responded

Thank you for sharing your experience with us at Napleton Downtown Buick GMC! We're glad to hear that our team provided courteous and efficient service. We appreciate your support and look forward to assisting you in the future!

May 12, 2025

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Very efficient and well run. What more needs to be said. Will be back in 6 months but unlikely to answer more surveys. More

by Harkin4872
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2025

Napleton Downtown Chevrolet Buick GMC responded

We're glad to hear you found our service efficient at Napleton Downtown Buick GMC. We look forward to seeing you again in 6 months!

April 25, 2025

Dealership Rating
Employee Rating

Very professional and fulfilled all my needs. He went above and beyond to get the car I wanted by driving to a partner site because I wanted a certain color. More

by ansphones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2025

Napleton Downtown Chevrolet Buick GMC responded

We're delighted to hear that our team at Napleton Downtown Buick GMC went above and beyond to meet your needs! Thank you for sharing this positive experience, and we hope you're enjoying your new car in the perfect color.

April 23, 2025

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Employee Rating

fixed my issue under warranty in less than a day, tow included. well done to the whole team. More

by johnvictor56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2025

Napleton Downtown Chevrolet Buick GMC responded

We are glad to hear that our Napleton Downtown Buick GMC team provided timely service. Thanks for the shoutout!

April 18, 2025

Dealership Rating
Employee Rating

Great service, flexible and timely. I will continue to use Napleton for all service needs. More

by Fred.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 20, 2025

Napleton Downtown Chevrolet Buick GMC responded

Fred, thanks for the kind words for our Napleton Downtown Buick GMC team. See you next time!

April 14, 2025

Dealership Rating
Employee Rating

Mr. Hector Cuevas was very polite and courteous and friendly. He keep me posted about the status of my vehicle. My car was ready on the date that he promised. More

by connie-watkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Don’t know who his team was but a give them all five stars.

Apr 15, 2025

Napleton Downtown Chevrolet Buick GMC responded

Connie, we're delighted to hear that Hector provided you with excellent service at Napleton Downtown Buick GMC. Thank you for sharing your experience and trusting us with your vehicle!

April 02, 2025

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Employee Rating

I recently had an exceptional experience with Napleton Downtown. When my engine light came on March 27, I booked an appointment for the next day at 9:15 AM. Remarkably, my car was fixed before 10:20 AM, a More

by Vonkisha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2025

Napleton Downtown Chevrolet Buick GMC responded

Vonkisha, we're delighted to hear about your exceptional experience with Hector and the team at Napleton Downtown Buick GMC. It's great that we could get you back on the road so quickly! Thank you for recommending us!

March 29, 2025

Dealership Rating
Employee Rating

Great service! ! Resolved the problem is minimal time. I highly recommend this dealership for service!! More

by Hickeyd1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roman

Mar 31, 2025

Napleton Downtown Chevrolet Buick GMC responded

We're delighted to hear that our team at Napleton Downtown Buick GMC provided you with great service and resolved your issue promptly! Thank you for recommending us, we truly appreciate it.

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