Hector Cuevas
Hector Cuevas at Napleton Downtown Chevrolet Buick GMC

Hector Cuevas

Service Advisor

Napleton Downtown Chevrolet Buick GMC

2720 S Michigan Ave
Chicago, IL 60616

4.9
43 Reviews
4.9

43 Reviews

Write a Review

43 Reviews of Hector Cuevas

March 02, 2026

Dealership Rating
Employee Rating

Mike is great he fix my windows when they let down on there own mike look AT my radio I'm very happy with his kind help More

by cgilesm01
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Recommend Dealer
Yes

January 10, 2026

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Great placgo locatione to do business with will return again to do business nice location go location More

by Money norm
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Recommend Dealer
Yes

Other Employees Tagged: Sandra Cardona

Jan 12, 2026

Napleton Downtown Chevrolet Buick GMC responded

Thank you for choosing Napleton Downtown Buick GMC! We look forward to welcoming you back.

December 16, 2025

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Napleton's Downtown dealership is the go to place for servicing our Buick's. We have consistently received great service and friendly treatment from the staff. And their work has always been completed More

by jimbowler
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Recommend Dealer
Yes
Dec 16, 2025

Napleton Downtown Chevrolet Buick GMC responded

Thank you, Jim! We are grateful for your business and your fantastic review of our team. We look forward to seeing you next time at Napleton Downtown Buick GMC!

December 12, 2025

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The service was very good and really quick I was completely satisfied and recommend them More

by Jonesmiriam23
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Recommend Dealer
Yes
Dec 12, 2025

Napleton Downtown Chevrolet Buick GMC responded

We're glad you had a great time working with us! Thanks for trusting Napleton Downtown Buick GMC with your business.

November 17, 2025

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But my very first car here they have very, very great services as convenient and reliable not only are they’re just being fast but they’re also listening to your problems and making sure that they’re dir More

by Moriah mays
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Recommend Dealer
Yes

Other Employees Tagged: Todd Morrison, James Gruman, Michael Acre, Sandra Cardona, Brian Jones, Manny Diaz, Hillary Fields , I couldn’t ask for great service better customer service, reliable fast convenient I couldn’t ask for better

Nov 18, 2025

Napleton Downtown Chevrolet Buick GMC responded

Moriah, thank you for your business and this awesome review! We are thrilled to hear you are in good hands with our team. Enjoy your new car, and congratulations! - The Napleton Downtown Buick GMC Team

Nov 18, 2025

Moriah mays responded

You are so very welcome

November 07, 2025

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Employee Rating

The service tech promptly checked my vehicle in upon arrival. He was very courteous and seemed very competent. After the service was complete I was processed out and on my way. More

by jimmyrwatkins
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Recommend Dealer
Yes
Nov 07, 2025

Napleton Downtown Chevrolet Buick GMC responded

Thank you for sharing your feedback! We’re happy to hear you had a seamless experience at Napleton Downtown Buick GMC. Drive safely, and we hope to see you again, Jimmy!

October 26, 2025

Dealership Rating
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Awesome job, Todd took care of me and explained my concerns. Great experience and feeling. More

by ba361591
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Recommend Dealer
Yes
Oct 27, 2025

Napleton Downtown Chevrolet Buick GMC responded

We are so happy that our Napleton Downtown Buick GMC team delivered an excellent experience. Thank you for your kind words regarding your experience with Todd!

October 13, 2025

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The service representative was courteous and friendly. The services were done in a timely manner. More

by trrservices
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Recommend Dealer
Yes
Oct 15, 2025

Napleton Downtown Chevrolet Buick GMC responded

Thanks so much for the feedback! We look forward to your next visit to Napleton Downtown Buick GMC!

October 08, 2025

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Employee Rating

Napleton offers fast, friendly, knowledgeable service and provides information in order to make an informed decision about repairs. More

by Bchernansky
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Recommend Dealer
Yes
Oct 08, 2025

Napleton Downtown Chevrolet Buick GMC responded

Your feedback is music to our ears! Thank you for choosing Napleton Downtown Buick GMC and sharing your generous compliments. We hope to welcome you back next time!

October 03, 2025

Dealership Rating
Employee Rating

In and out in about an hour. Oil change, tire rotation, inspection of fluids and those other things that are inspected. Got a basic car wash! I’m very pleased. More

by Tatem5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2025

Napleton Downtown Chevrolet Buick GMC responded

We're pleased the team had you safely back on the road in just an hour! Thank you for choosing Napleton Downtown Buick GMC and for sharing your experience. Safe travels!

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