Heather Beran
Heather Beran at Bryan College Station Toyota

Heather Beran | Page 4

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.8
120 Reviews
4.8

120 Reviews

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120 Reviews of Heather Beran

December 04, 2025

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Employee Rating

The service was good, fast, and the people are friendly. Easy to schedule online too. More

by taylorletourneau
Service Price Transparency
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Recommend Dealer
Yes
Dec 05, 2025

Bryan College Station Toyota responded

Thank you for your feedback! We are happy to hear the service was quick and friendly, and that scheduling online was convenient for you. We look forward to serving you again soon. Customer Relations Manager customerservice@purdygroupusa.com

December 02, 2025

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EXCELLENT service with Heather and the rest of the team at the Bryan/College Station Toyota.👍🏼 More

by kirkj24
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Recommend Dealer
Yes

Other Employees Tagged: Russell Karli

Dec 03, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience! We are thrilled to hear that Heather and the team provided excellent service. We appreciate your support and look forward to serving you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

November 30, 2025

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Heather Gave Me Excellent Customer Service I Want her to be My Advisor from now On. More

by jg43981
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Recommend Dealer
Yes
Dec 01, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience! We are thrilled to hear that Heather provided excellent service. We appreciate your trust and look forward to assisting you again! Customer Relations Manager customerservice@purdygroupusa.com

November 28, 2025

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Bryan–College Station Toyota, fast, fair, transparent journeys, your road starts right here. Thanks, friends! More

by jrc.nac
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Recommend Dealer
Yes
Dec 01, 2025

Bryan College Station Toyota responded

Thank you for the kind words! We are glad to hear you experienced fast, fair, and transparent service with us. Wishing you many great journeys ahead! Customer Relations Manager customerservice@purdygroupusa.com

November 27, 2025

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Dealershop has ourteous staff, knowledgeable in their area of assistance.. eager to help and answer questions. More

by gekks
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Recommend Dealer
Yes
Dec 01, 2025

Bryan College Station Toyota responded

Thank you for your feedback! We are happy to hear that our courteous and knowledgeable staff were eager to assist and answer your questions. See you next time! Customer Relations Manager customerservice@purdygroupusa.com

November 21, 2025

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Service advisor Heather Beran was very professional and thorough, she answered all of my questions. More

by vaburk
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Recommend Dealer
Yes
Nov 24, 2025

Bryan College Station Toyota responded

Thank you for your feedback! We are glad Heather provided professional and thorough service and answered all your questions. We appreciate your trust and look forward to assisting you again. Customer Relations Manager customerservice@purdygroupusa.com

November 17, 2025

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Employee Rating

Service was very fast (45 mins) The team made proper suggestion to have battery replaced. More

by SS4JVG
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Recommend Dealer
Yes
Nov 19, 2025

Bryan College Station Toyota responded

We’re glad to hear that our team was able to provide fast and efficient service! It’s great to know that the battery replacement recommendation was helpful, and we appreciate your feedback. Customer Relations Manager customerservice@purdygroupusa.com

October 27, 2025

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I am exceptionally satisfied with my customer service experience each time I visit the Bryan College Station Toyota dealership. My experience begins immediately when I drive into the service lane. I am More

by gmitchell63
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Recommend Dealer
Yes
Oct 28, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience! We are glad that Heather and our team consistently provide attentive, professional, and personable service. It’s great to hear that our efforts from check-in to follow-up make your visits smooth and enjoyable. We appreciate your trust and continued support! Customer Relations Manager customerservice@purdygroupusa.com

October 26, 2025

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I had a really good experience working with B/CS Toyota and Heather in the service dept. Everything was done on time and a little under budget so I could not have been happier. Thanks and have a great week More

by r.davis1
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 27, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience! We are glad Heather and our service team were able to take care of everything efficiently and within budget. We appreciate your feedback and hope you have a great week as well! Customer Relations Manager customerservice@purdygroupusa.com

October 22, 2025

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Employee Rating

Heather is great. She explains everything thoroughly and she keeps in touch with us making suggestions but not pressuring us to accomplish things that are not quite ne More

by dperez
Service Price Transparency
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Recommend Dealer
Yes
Oct 23, 2025

Bryan College Station Toyota responded

Thank you for sharing your feedback. We are glad to hear Heather has been helpful and thorough in guiding you through your service needs. We apologize for the scheduling issue and the extended wait. Your comments will be shared with our team to help improve our appointment process. Customer Relations Manager customerservice@purdygroupusa.com

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