Heather Beran
Heather Beran at Bryan College Station Toyota

Heather Beran | Page 3

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.8
149 Reviews
4.8

149 Reviews

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149 Reviews of Heather Beran

July 08, 2026

Dealership Rating
Employee Rating

My car was serviced in a very efficient and timely manner. The only issue I had was that they installed a new battery even after we told them our existing battery was less than a year old. They should More

by bessette682
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 08, 2026

Bryan College Station Toyota responded

Thank you for the 5-star rating and for trusting us with your Toyota RAV4 service. Heather apologizes for the mix-up with your battery and appreciates you bringing it to our attention. We’re glad the rest of your visit was efficient and timely.

July 08, 2026

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Heather from service and Billy the sales manager are the best I've ever met ! They have surpassed my expectation with excellent customer service and good time management . I'm traveling and I don't want the More

by RHALL.TX
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 08, 2026

Bryan College Station Toyota responded

Our team is thrilled that Heather and Billy provided such outstanding support. They worked to reduce downtime on your 4Runner so you could keep traveling without interruption. We’re grateful for your recommendation and delighted you love your Toyota.

July 07, 2026

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As always, outstanding service. Heather has always been the best. We’ve never had a bad experience at Toyota. Thank you for making time for us and centering your focus on us as cust More

by HUSK3RJIM
Service Price Transparency
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Recommend Dealer
Yes
Jul 07, 2026

Bryan College Station Toyota responded

It’s wonderful to hear you consistently receive outstanding service from Heather. We’re glad she could focus on your needs during your Camry service. Thank you for sharing your experience and trusting us with your Toyota.

July 05, 2026

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Very professional, and concern about my vehicle which I truly appreciate. And I like getting my reminders about my car due for service thank you for serving my car. More

by dejesus_dora
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Justin Birdwell, Ron Broesche

Jul 05, 2026

Bryan College Station Toyota responded

We appreciate you recognizing our professionalism and service reminders for your Toyota RAV4 Hybrid. We’re glad our attention to your vehicle helped make your visit smooth.

June 24, 2026

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Heather takes good care of me when I get my car serviced. She provides me with excellent service and makes me feel comfortable bringing my car in for service. More

by revdebramorwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2026

Bryan College Station Toyota responded

Thank you for the five-star rating! Heather is delighted to know her care and attention make your service visits comfortable. We appreciate you trusting us with your Toyota and look forward to helping you again.

June 22, 2026

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I have always had the best service with this dealership. A big thanks for being so kind. More

by BEAVERSANDRA03
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tony Rogers

Jun 23, 2026

Bryan College Station Toyota responded

We’re grateful for your continued trust in our team for your Subaru service. It’s wonderful to know our staff has treated you with kindness and professionalism. We look forward to serving you again.

June 21, 2026

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Employee Rating

I thought that having a TV screen above the urinal in the men's bathroom was a little tacky. . . . otherwise good service. More

by ASHBURNSP
Service Price Transparency
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Recommend Dealer
Yes
Jun 22, 2026

Bryan College Station Toyota responded

Thank you for this feedback. While we're disappointed to learn that we didn't meet your expectations, please feel free to reach out if you would like to discuss this further.

June 10, 2026

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Employee Rating

Tanner was amazing,his technician diagnosed my problem and had me back on the road faster than originally planned. More

by CATWHOSURFS
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Recommend Dealer
Yes
Jun 11, 2026

Bryan College Station Toyota responded

Thank you for sharing your experience and for the perfect rating. We’re glad Tanner and our technician team quickly resolved your issue and got you back on the road sooner than expected. Let us know anytime you need assistance with your Toyota.

June 03, 2026

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Employee Rating

I always receive good customer service and Heather is great to work with. Will return. More

by Dcq79
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 03, 2026

Bryan College Station Toyota responded

We’re glad Heather consistently provides great support when you bring in your Toyota RAV4. We look forward to your return for future service. Thanks for your continued loyalty.

May 05, 2026

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Employee Rating

They are doing a great job from sales to service! Would absolutely recommend using them to purchase and continued maintenance. More

by dustin.allan.dieter
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Birdwell

May 05, 2026

Bryan College Station Toyota responded

Delighted to hear our sales team and service department provided a great experience for your Land Cruiser. We appreciate your recommendation and look forward to supporting your ongoing maintenance.

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