Haley McDonald

I have been a customer that has been loyal to this dealership for over 11 years. I could easily go to Montgomery but wouldn't even consider it given my experience with Mercedes of Columbus over the ye dealership for over 11 years. I could easily go to Montgomery but wouldn't even consider it given my experience with Mercedes of Columbus over the years. They always go the extra mile(s) to come to Auburn to get our cars for servicing which is why we have four Mercedes vehicles with them. Purchasing is never a hassle and mostly done via phone. Absolutley love Merceds of Columbus and Evelyn has always provided a great experience as well. More

by ktn112 Verified Customer Verified Customer

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Great service thank you, Great service thank you, Great service thank you, Great service thank you, service thank you, Great service thank you, More

by WARMSPIRIT01 Verified Customer Verified Customer

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Great staff and service department. Bought my second MB from this dealership. They are awesome to deal with!!! Bought my second MB from this dealership. They are awesome to deal with!!! More

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Always very professional and knowledgeable. Very friendly staff. This is my second purchase from this dealership. Very friendly staff. This is my second purchase from this dealership. More

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Excellent staff and service. They treat you well and get the job done on time. They treat you well and get the job done on time. More

by fksyed79 Verified Customer Verified Customer

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Outstanding customer service; the best I have experienced throughout my military travels across the country. I feel like family whenever I walk thru those doors. throughout my military travels across the country. I feel like family whenever I walk thru those doors. More

by Dwayne Verified Customer Verified Customer

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Everyone is always so helpful and knowledgeable. Rachelle keeps us up to date and lets us know of any problems. Rachelle keeps us up to date and lets us know of any problems. More

by BYARBROUGH96 Verified Customer Verified Customer

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So I took my vehicle in for a few items, one of which was a consistent water intrusion/staining on my MB's A-pillar. I sent multiple images showing the staining and the wet spot. Through constant e-mail with a consistent water intrusion/staining on my MB's A-pillar. I sent multiple images showing the staining and the wet spot. Through constant e-mail with Haley (great communication) I took my car in Jun 2. After about a week, I contacted for an update and was told their techs couldn't recreate/locate the leak. I had told them I sent images of staining and they said they would look into it again. By the end of the second week, Mike B advised me the tech, (initials D.D.), could not recreate and that I could pick up the car. During the call he suggested a solution was to wait until it gets wet again, then immediately drive 90 min back to the dealership. So the next day I drive the 90 min to pick up my car, i met another female SA who said there should be no reason to have to 'recreate' as there are pictures showing the staining. She offered to keep the car but after driving all that way I decided to just take the car. On my way out, I did meet I believe he said he was the Shop Foreman or supervisor, but he mentioned me by name and had said he had the techs/ or saw the techs looking for water under the carpet area. Not the A Pillar, under the carper. As I am leaving the dealership in the car, I look over and what do I see? Water spot with even bigger staining meaning it has been getting wet at the dealership. More

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Mercedes of Columbus is what every car dealer should be about. They actually take care of the customer needs and bends over backwards to accommodate them. I will be getting my next car from them when it about. They actually take care of the customer needs and bends over backwards to accommodate them. I will be getting my next car from them when it is time. More

by WDBILLINGSLEA Verified Customer Verified Customer

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Always the same, outstanding. Courteous, professional, and prompt. Purchased my S550 here and never serviced anywhere else. Courteous, professional, and prompt. Purchased my S550 here and never serviced anywhere else. More

by gp5 Verified Customer Verified Customer

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