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Haley McDonald
201 Reviews
Dealership Experience
4 yrs, 4 mos
Industry Experience
4 yrs, 4 mos
Languages Spoken
English
201 Reviews
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201 Reviews of Haley McDonald
November 07, 2025
Great staff and service department. Bought my second MB from this dealership. They are awesome to deal with!!! Bought my second MB from this dealership. They are awesome to deal with!!! More
by delassiter
Other Employees Tagged: Joshua Andujar, Kennedy McDonald
November 03, 2025
Always very professional and knowledgeable. Very friendly staff. This is my second purchase from this dealership. Very friendly staff. This is my second purchase from this dealership. More
by patsileo
Other Employees Tagged: Rachelle Pennington
September 11, 2025
Excellent staff and service. They treat you well and get the job done on time. They treat you well and get the job done on time. More
by fksyed79
Verified CustomerOther Employees Tagged: Rick Gilbert, Evelyn Tolbert, Rachelle Pennington, Kennedy McDonald, Kailey Hood
August 29, 2025
Outstanding customer service; the best I have experienced throughout my military travels across the country. I feel like family whenever I walk thru those doors. throughout my military travels across the country. I feel like family whenever I walk thru those doors. More
by Dwayne
Other Employees Tagged: Debi Lewis, Brittany Whatley, Malcolm Waller, Rachelle Pennington, M. Dominique Waller, Jason Goodroe
August 12, 2025
Everyone is always so helpful and knowledgeable. Rachelle keeps us up to date and lets us know of any problems. Rachelle keeps us up to date and lets us know of any problems. More
by BYARBROUGH96
Other Employees Tagged: Joshua Andujar, Rachelle Pennington
June 19, 2025
So I took my vehicle in for a few items, one of which was a consistent water intrusion/staining on my MB's A-pillar. I sent multiple images showing the staining and the wet spot. Through constant e-mail with a consistent water intrusion/staining on my MB's A-pillar. I sent multiple images showing the staining and the wet spot. Through constant e-mail with Haley (great communication) I took my car in Jun 2. After about a week, I contacted for an update and was told their techs couldn't recreate/locate the leak. I had told them I sent images of staining and they said they would look into it again. By the end of the second week, Mike B advised me the tech, (initials D.D.), could not recreate and that I could pick up the car. During the call he suggested a solution was to wait until it gets wet again, then immediately drive 90 min back to the dealership. So the next day I drive the 90 min to pick up my car, i met another female SA who said there should be no reason to have to 'recreate' as there are pictures showing the staining. She offered to keep the car but after driving all that way I decided to just take the car. On my way out, I did meet I believe he said he was the Shop Foreman or supervisor, but he mentioned me by name and had said he had the techs/ or saw the techs looking for water under the carpet area. Not the A Pillar, under the carper. As I am leaving the dealership in the car, I look over and what do I see? Water spot with even bigger staining meaning it has been getting wet at the dealership. More
by bcontoursvt
Other Employees Tagged: Lauren Farthing, Rachelle Pennington, Jason Goodroe , Mike B, D.D.
June 16, 2025
Mercedes of Columbus is what every car dealer should be about. They actually take care of the customer needs and bends over backwards to accommodate them. I will be getting my next car from them when it about. They actually take care of the customer needs and bends over backwards to accommodate them. I will be getting my next car from them when it is time. More
by WDBILLINGSLEA
Other Employees Tagged: Lizzy Spitzmiller, Rachelle Pennington
May 16, 2025
Outstanding. Service from beginning to end! So grateful for such a warm, pleasant, matter expert in car care! Aim to please the customer! A Blessing to have your Service from beginning to end! So grateful for such a warm, pleasant, matter expert in car care! Aim to please the customer! A Blessing to have your company a helpful, dedicated part of our family! Thanks for caring, positive, professional attitude! So grateful! More
by dubose007
Other Employees Tagged: Jason Goodroe
May 12, 2025
Haley went above and beyond to solve the problem I had. She is really great to work with. Ultimately the problem didn't have the fix we expected, but she was able to provide a substitute solution and did i She is really great to work with. Ultimately the problem didn't have the fix we expected, but she was able to provide a substitute solution and did it with a great attitude. More
by Lisa Horwitz
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