Haley McDonald
Haley McDonald at Mercedes-Benz of Columbus
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Haley McDonald

Service Advisor

Mercedes-Benz of Columbus

7470 Veterans Parkway
Columbus, GA 31909

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4.9
185 Reviews

Dealership Experience

3 yrs, 9 mos

Industry Experience

3 yrs, 9 mos

Languages Spoken

English English

4.9

185 Reviews

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185 Reviews of Haley McDonald

April 02, 2025

Dealership Rating
Employee Rating

The service is always great. I was able to select a service time that worked well for me. The drop off was seamless. There was even extra care paid on getting the loaner vehicle More

by olivia1711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lauren Farthing, Jason Goodroe

Apr 07, 2025

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're glad to hear that Jason and Haley were able to make your service experience seamless and convenient. We appreciate your kind words and look forward to serving you again in the future!

March 26, 2025

Dealership Rating
Employee Rating

Very thorough and helpful ! I appreciate Haleys patience while I went over questions on being a new Mercedes-Benz owner. More

by tillerylauraa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2025

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're glad to hear that Haley was able to assist you with patience and thoroughness as you navigated being a new Mercedes-Benz owner. We appreciate you choosing us and look forward to the opportunity to help in the future!

Mar 28, 2025

Mercedes-Benz of Columbus responded

Thank you for the kind words! We're thrilled to hear that Brittany, Malcolm, and Debbie are all excellent at their jobs. We appreciate your feedback and look forward to serving you again in the future!

March 20, 2025

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The employees are always courteous, kind, and helpful! I trust my car with the Columbus dealership More

by dgtennis
Service Price Transparency
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Recommend Dealer
Yes
Mar 20, 2025

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're glad to hear that our team at the Columbus dealership was able to make your experience a great one. We appreciate you choosing us and look forward to the opportunity to help in the future!

March 15, 2025

Dealership Rating
Employee Rating

Super professional, knowledgeable, helpful, and pleasant and friendly staff members, all eager to help the customer. All service experiences have been positive and stress free More

by diverdocohio
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lauren Farthing

Mar 17, 2025

Mercedes-Benz of Columbus responded

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy. We look forward to serving you again in the future!

March 06, 2025

Dealership Rating
Employee Rating

Service and communication were impeccable! I was very pleased with how Haley conducted business. I will continue to return here for sales and service needs for my 2016 E350! More

by twatie89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2025

Mercedes-Benz of Columbus responded

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy. Congrats on the great experience with your 2016 E350! If you need further assistance or have any other inquiries, feel free to reach out.

February 28, 2025

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Great service from start to final sale. Every employee was helpful thru the whole process. More

by PWYNN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 28, 2025

Mercedes-Benz of Columbus responded

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy. Congrats on the new vehicle!

February 26, 2025

Dealership Rating
Employee Rating

Issue handled as quickly as possible. Very pleased with Rachelle’s communication and follow through. All service advisors here are knowledgeable and courteous. More

by ROBINCRAWFORD
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington

Feb 28, 2025

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're pleased to hear that Rachelle provided excellent communication and follow-through, and that our service advisors were knowledgeable and courteous. We strive to handle issues promptly and efficiently, and we're glad we could meet your expectations. We appreciate your business and look forward to serving you again!

February 25, 2025

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Employee Rating

They’re Always courteous and professional when handling our business and services for over 20 years. More

by DOWDEDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2025

Mercedes-Benz of Columbus responded

Thank you for your loyalty and for sharing your experience with us! We're honored to have been serving you for over 20 years and are thrilled to hear that our team has consistently provided courteous and professional service. We appreciate your continued trust in us and look forward to many more years of serving you!

February 17, 2025

Dealership Rating
Employee Rating

Haley is exceptional at her job. She always makes sure you know everything that's going on, and at all stages. She is smart and helpful when is comes to diagnosing an issue. Love her More

by AMYIVEY
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

February 13, 2025

Dealership Rating
Employee Rating

Always a pleasant experience. Rachelle always takes great care of me. I'll be back. More

by BWORDJR
Service Price Transparency
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Recommend Dealer
Yes
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