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Gus Rozos
Gus Rozos at Patrick Hyundai

Gus Rozos | Page 10

Service Advisor

Patrick Hyundai

1020 E Golf Rd
Schaumburg, IL 60173

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4.8
116 Reviews

Specialties & Trainings

Hyundai Certified Service

4.8

116 Reviews

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116 Reviews of Gus Rozos

January 17, 2026

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Employee Rating

The dealership and I are on the same team - keep my 2018 Elantra in tip top shape. More

by CelesteB
Recommend Dealer
Yes

Other Employees Tagged: Gus Rozos

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Jan 26, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear that the team is able to keep your 2018 ELANTRA in tip-top shape! Our goal is to ensure quality care with every visit, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

January 17, 2026

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Employee Rating

The dealership promptly took care of every issue with the vehicle. In this case there were two and both were resolved in a timely manner, within a few days. The availability was also appreciated, sometimes a More

by GOLUB_FAMILIJA
Recommend Dealer
Yes

Other Employees Tagged: Gus Rozos

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Jan 26, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear that the dealership promptly took care of every issue you had with your vehicle, and that the team was able to provide you with a great experience! Our goal is to make sure our customers feel valued, and that their concerns are taken care of, and we're happy that we hit the mark with your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

January 16, 2026

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Employee Rating

Good service. Estimate was accurate and I was in and out within 2 hours. Thanks More

by CHARDEMOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 16, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear that your visit was swift and that our team provided you with good service! Our goal is to provide a smooth service experience every step of the way, and we're glad we could deliver! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

January 15, 2026

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Employee Rating

I dill with mr Rozos for many years he is very helpful he explains everything i am very happy with him thank you More

by GUSZOIS
Recommend Dealer
Yes

Other Employees Tagged: Gus Rozos

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Jan 16, 2026

Patrick Hyundai responded

Thank you so much for your 5-star review! we are glad to hear that your visits a great every time, and we're glad the team is able to take care of you so well! Our goal is to ensure customer satisfaction, and we are so glad we hit the mark with your visit! we look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

January 15, 2026

Dealership Rating
Employee Rating

Gus was excellent in helping me resolve the issue. He was efficient and responsive throughout More

by ZHOALT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Rybacki, Mike Vanhoosier, Tyler Schulz

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Jan 16, 2026

Patrick Hyundai responded

Thank you so much for your 5-star review! We are glad to hear that your visits a great every time, and we're glad Gus was able to take care of you so well and resolve the issue! Our goal is to ensure customer satisfaction, and we are so glad we hit the mark with your visit! we look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

January 13, 2026

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Employee Rating

Very professional, prompt and communication was great They followed up to make sure all of our questions were addressed More

by TDUNBAR1
Recommend Dealer
Yes

Other Employees Tagged: Gus Rozos

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Jan 16, 2026

Patrick Hyundai responded

Thank you so much for your 5-star review! We are so glad to hear that your visit was professional and that the communication was great! Our goal is to provide a transparent and swift experience, and we're glad we could deliver! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

January 06, 2026

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Employee Rating

Came in for a recall and all went smoothly, done before they said I was happy More

by PEACEOFWOODSTOCK
Recommend Dealer
Yes

Other Employees Tagged: Gus Rozos

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Jan 09, 2026

Patrick Hyundai responded

Tank you for your review! We are glad to hear that your visit went well and we look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

January 03, 2026

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Employee Rating

The service center has taken a hit since that last service manager left. It's just not the same. More

by MARYRYAN27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Schulz

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Jan 09, 2026

Patrick Hyundai responded

Thank you for your review and for your honest feedback! We regret that your visit wasn't up to expectations and we understand your concerns. Our goal is customer satisfaction and we apologize that it seems we missed the mark with your visit. Please feel free to reach out to customerservice@patrickcars.com for further assistance! - Patrick Dealer Group Customer Relations Team

December 26, 2025

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Employee Rating

Everyone was very hospitable and provided timely updates. My only complaint was having to wait awhile in my car before I was initially checked in More

by JORDANAMORGAN14
Recommend Dealer
Yes

Other Employees Tagged: Gus Rozos

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Dec 26, 2025

Patrick Hyundai responded

Thank you for your review and for your honest feedback! We are glad that the staff was hospitable and provided you with timely updates. We understand your concern about the wait times, and we regret that it wasn't up to expectations during your visit! We strive for customer satisfaction and we'd like you to know we take your feedback seriously. Thank you for choosing Patrick, and we look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

December 25, 2025

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Employee Rating

This dealership was exceptionally kind. They saw me with my rollator and made sure it was easy for me to get into my car. More

by IBIRISH55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 26, 2025

Patrick Hyundai responded

Thank you for your 5-star review! We are so glad to hear that you had such a wonderful experience with us. We try to go above and beyond with every customer to ensure they are taken care of, and we're so glad that was the case with your visit! Thank you so much for choosing Patrick, and we look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

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