Gregory Bell
Gregory Bell at Volkswagen of Salem

Gregory Bell

Service

Volkswagen of Salem

3335 Del Webb Ave NE
Salem, OR 97301

4.3
374 Reviews
4.3

374 Reviews

Write a Review

374 Reviews of Gregory Bell

February 22, 2026

Dealership Rating
Employee Rating

Salesman was great. He took the time to show me how the electrical gadgets worked and was patient. More

by NROCHELLESUS3
Recommend Dealer
Yes

Other Employees Tagged: Michael Wenzel , Dam

Feb 22, 2026

Volkswagen of Salem responded

We’re thrilled you enjoyed the walkthrough of the electrical features on your new Volkswagen ID. Buzz. It’s great to hear our team took the time to make everything clear and comfortable. Thank you for the five-star review. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

February 19, 2026

Dealership Rating
Employee Rating

Service was fine, staff were polite, and everything met my expectations overall during this visit. More

by TKLEIN140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales

Feb 20, 2026

Volkswagen of Salem responded

It’s great to hear that your Volkswagen GTI service visit went smoothly and that our team treated you courteously. Thank you for sharing your positive experience. We look forward to caring for your GTI again in the future. Best Regards, Gregory Bell Service Manager gbell@lithia.com

February 18, 2026

Dealership Rating
Employee Rating

I had a fantastic experience! Greg Josh and Cody are all very knowledgeable and professional. By far one of my best dealership service experiences! More

by AUTUMNCHERRY1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody Mcbiryd

Feb 18, 2026

Volkswagen of Salem responded

We’re delighted that Gregory and our service team provided professional, knowledgeable care for your Volkswagen ID.4. It’s great to hear this ranks among your best service experiences. We appreciate the five-star rating. Best Regards, Gregory Bell Service Manager gbell@lithia.com

February 18, 2026

Dealership Rating
Employee Rating

Wasn’t there to actually give feed back but my partner sat there for a very long time without being given any updates on there service being done plus it looks like they charged me for a free lifetime oil More

by Steven E.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales

Feb 18, 2026

Volkswagen of Salem responded

Steven, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out. Best Regards, Gregory Bell Service Manager gbell@lithia.com

February 16, 2026

Dealership Rating
Employee Rating

Provided detailed inspection on my VW and notified me of what needs worked on. Dropped a Star because was not given a link to uber back to the dealership in a timely manner and was left at work and forced t More

by ABSD0926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua McElwain

Feb 16, 2026

Volkswagen of Salem responded

Thank you for choosing Volkswagen of Salem. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Gregory Bell Service Manager gbell@lithia.com

February 15, 2026

Dealership Rating
Employee Rating

Will never bring our vehicle back. It's been in your shop multiple times, each one more expensive. The last time, they repaired items not requested, "discovered " things that needed a More

by HUD46
Recommend Dealer
No

Other Employees Tagged: Daniel Gonzales , Repair person

Feb 18, 2026

Volkswagen of Salem responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, Gregory Bell Service Manager gbell@lithia.com

February 02, 2026

Dealership Rating
Employee Rating

Greg and his crew do a great job servicing, diagnosing and repairing my vehicles. Will always have my VW’s taken care of at Salem VW! More

by Jharver10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 02, 2026

Volkswagen of Salem responded

It’s great to hear Gregory and the crew delivered thorough diagnostics and repairs. Thank you for trusting us with your VW Touareg. We look forward to serving you again.

January 28, 2026

Dealership Rating
Employee Rating

Greg and Josh kept my husband’s 2003 VW Beetle running for years, Right up until his death in October 2025. Bill has a very needy friend that he asked me to give the car too when he passed. The staff did More

by Janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh McElwain

Jan 28, 2026

Volkswagen of Salem responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 26, 2026

Dealership Rating
Employee Rating

Service group is outstanding. Greg Bell is an excellent service manager! His attention to detail and doing what is best for tge customers is very apparent! More

by Jharver10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2026

Volkswagen of Salem responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 24, 2026

Dealership Rating
Employee Rating

I’ve been going here for oil changes for 9 years, and they consistently provide wonderful service! More

by C.REDFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales

Jan 24, 2026

Volkswagen of Salem responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Gregory Bell Service Manager gbell@lithia.com

1
...

Dealership Inventory (227 Vehicles)

used 2024 Ford F-150 car, priced at $25,977
2024 Ford F-150
used
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
new 2025 Volkswagen Taos car, priced at $33,151
2025 Volkswagen Taos
new
Deep Black Pearl exterior
Automatic
All-wheel Drive
used 2017 GMC Yukon car, priced at $19,997
2017 GMC Yukon
used
Black Cherry Metallic exterior
Automatic
Four-wheel Drive
new 2025 Volkswagen Taos car, priced at $38,006
2025 Volkswagen Taos
new
Pure White exterior
Automatic
All-wheel Drive
new 2026 Volkswagen Jetta car, priced at $28,326
2026 Volkswagen Jetta
new
Monterey Blue Pearl exterior
Automatic
Front-wheel Drive
used 2019 Chevrolet Equinox car, priced at $13,984
2019 Chevrolet Equinox
used
Pacific Blue Metallic exterior
Automatic
All-wheel Drive