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Gregory Bell
Gregory Bell at Volkswagen of Salem

Gregory Bell | Page 37

Service

Volkswagen of Salem

3335 Del Webb Ave NE
Salem, OR 97301

4.2
386 Reviews
4.2

386 Reviews

Write a Review

386 Reviews of Gregory Bell

October 16, 2023

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Employee Rating

Great customer service. They took care of my auto issues and explained everything with no unexpected charges when it came time to pay. More

by MAC12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales

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Oct 17, 2023

Volkswagen of Salem responded

Mac, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 15, 2023

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They are a great team and friendly. Super caring. Only team I trust with my cars. More

by AMKOLANIAK
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales

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Oct 16, 2023

Volkswagen of Salem responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Volkswagen of Salem to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 14, 2023

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Excellent costumer service. Had to get a quote on tires and previously got my brakes done More

by ADAMRASTAETTER1
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales

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Oct 16, 2023

Volkswagen of Salem responded

Thank you, Adam, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 11, 2023

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Employee Rating

Courtesy is the first word that comes to mind when describing the service provided from this dealership. More

by RANDYFELLOWS3892
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales

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Oct 12, 2023

Volkswagen of Salem responded

Randy, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 04, 2023

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Employee Rating

Setting up my appointment had its challenges, but once I was in, the process was smooth as silk and way faster than I expected. More

by CERDMANCZYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales , Brendon Braff

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Oct 04, 2023

Volkswagen of Salem responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 04, 2023

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Stephen, my mechanic, and Greg, running the service office, are the reasons I drive 65 miles into this dealer for continued maintenance of my VW. More

by JOANIEIS
Workmanship
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Recommend Dealer
Yes
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Oct 04, 2023

Volkswagen of Salem responded

Thank you for taking the time to share your thoughts on working with Gregory and our team. We're glad to hear we delivered such a great experience! Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 02, 2023

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Service and personnel were outstanding . Although the job took more time than was expected. You know More

by GMONY503
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Alexander

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September 23, 2023

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Greg Bell and his team do an exceptional good job at treating me with the utmost respect and the quality of work that Colin in the shop does on my 2015 Golf Tdi is just like he is working on his own VW. More

by GKUSCHNICK
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Recommend Dealer
Yes
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Sep 27, 2023

Volkswagen of Salem responded

Thank you for your kind words. We feel our service department is what makes Lithia Volkswagen of Salem special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, Gregory Bell | Service Manager

Sep 28, 2023

GKUSCHNICK responded

Salem VW gives the best service I have ever received from any dealership!

September 18, 2023

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Employee Rating

It was very clean and provided exceptional service being done in sufficient time according to the time frame they said. More

by RAMILLER679
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 21, 2023

Volkswagen of Salem responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Gregory Bell | Service Manager

September 16, 2023

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Employee Rating

They were very respectful and took a lot of time to find out the issues with my vehicle More

by MELISSAWESLEY81
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 20, 2023

Volkswagen of Salem responded

Melissa, thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Lithia Volkswagen of Salem and we look forward to your continued business! Sincerely, Gregory Bell | Service Manager

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