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Gregory Bell
Gregory Bell at Volkswagen of Salem

Gregory Bell

Service

Volkswagen of Salem

3335 Del Webb Ave NE
Salem, OR 97301

4.4
265 Reviews
4.4

265 Reviews

Write a Review

265 Reviews of Gregory Bell

April 17, 2025

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Employee Rating

As usual the work was done correctly. They have very knowledgeable and Professional team , which always good to work with. Service manger Greg Bell and his crew is always good to wo More

by ritch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales

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Apr 17, 2025

Volkswagen of Salem responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Volkswagen of Salem to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Gregory Bell Service Manager gbell@lithia.com

April 14, 2025

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Employee Rating

Volkswagen of Salem has a great shop. They take care of all my maintenance on both my vehicles. More

by SCHULTZ-JA
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Reid , Brendon

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Apr 14, 2025

Volkswagen of Salem responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Gregory Bell Service Manager gbell@lithia.com

April 12, 2025

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Employee Rating

Always get treated right at Volkswagen. Amazing place to buy and do service. 5 Stars… More

by northwest503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales

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Apr 12, 2025

Volkswagen of Salem responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, Gregory Bell Service Manager gbell@lithia.com

April 10, 2025

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Employee Rating

I waited over 2 hours for a scheduled oil change. What a unbelievable lengthy time. More

by dkthiessen
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 14, 2025

Volkswagen of Salem responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, Gregory Bell Service Manager gbell@lithia.com

April 09, 2025

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Employee Rating

Super easy to work with and super efficient when servicing my car. I was in and out within 45 minutes. More

by Maygen.mcgrath3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales , Sean Alvarado

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Apr 09, 2025

Volkswagen of Salem responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Volkswagen of Salem, we look forward to having you as a valued customer for many years to come! Best Regards, Gregory Bell Service Manager gbell@lithia.com

April 09, 2025

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Employee Rating

I had a great time at VW of Salem. Staff and service was awesome and timely. More

by EROC1616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales, Ezra Lamm, Jesse Reck, Matthew Reid, Erin Stack

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Apr 09, 2025

Volkswagen of Salem responded

Thank you for choosing Volkswagen of Salem. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Gregory Bell Service Manager gbell@lithia.com

April 09, 2025

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Employee Rating

I was here for an oil change. They always do a complete job and wash my car! The waiting room is very small…that’s my only complaint! More

by KARENCOSBY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 10, 2025

Volkswagen of Salem responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Gregory Bell Service Manager gbell@lithia.com

April 07, 2025

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Employee Rating

Not impressed with service department at all. They rush the oil changes and forget things. They wanted me to buy all tires when my car has 28,000. Went to a tire shop and had balance and rotated More

by cdneice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Daniel Gonzales

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Apr 10, 2025

Volkswagen of Salem responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Gregory Bell Service Manager gbell@lithia.com

April 07, 2025

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Employee Rating

Received excellent service on my vehicle at a fair price. Technicians were up front about cost and helpful in explaining issues More

by Jimeh1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales

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Apr 07, 2025

Volkswagen of Salem responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Gregory Bell Service Manager gbell@lithia.com

April 04, 2025

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Employee Rating

I took my Audi to the VW dealership and they did an 👌 job on my car no time wasted. They were right on the situation I have no complaints about them Thank you VW for an awesome job More

by CARLSAMPSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales

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Apr 04, 2025

Volkswagen of Salem responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Gregory Bell Service Manager gbell@lithia.com

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