Greg Roye
Greg Roye at Norm Reeves Honda Superstore North Richland Hills
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Greg Roye

new car director

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.3
11 Reviews

Dealership Experience

24 yrs, 1 mo

Industry Experience

30 yrs

Languages Spoken

English English

4.3

11 Reviews

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11 Reviews of Greg Roye

January 04, 2025

Dealership Rating
Employee Rating

It’s frankly a non customer service shake you down for every dime cash cow mobster operation. The service advisors are only concerned about running yo your bill and cashing out. They literally have the ca More

by jfw76118
Service Price Transparency
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Service Time
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Recommend Dealer
No
Jan 06, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Since we value customer feedback, we'd like to know more details about your service visit and what we could be doing better. Please contact our service department, and we would appreciate learning more to leave you and other customers with five-star experiences. Thank you!

October 27, 2024

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Michael Wright performed great customer service as usual. The service department is always fast and courteous. Norm Reeves dealership is always a nice place to visit while you get your car serviced. The café More

by Elmotownsend009
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 28, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We're glad that you've made yourself at home in the cafe while you wait for service, Elmo! Thanks for the compliments for our service team, especially Michael, and we're thrilled to service you again.

August 27, 2024

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TIM KELLAR IS AN OUTSTANDING SERVICE ADVISOR WHOM I HAVE KNOWN AND TRUSTED FOR MANY YEARS TO HANDLE MY SERVICE NEEDS. More

by Stevencravens
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 28, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the fantastic review and feedback for Tim! We're here to help anytime—come see us again soon.

May 14, 2024

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I must have just ran into two different individuals on two separate occasions who were having bad days. Purchased in Dec ‘23 J or Juan sales / and Mike financing was exceptional. Sent daughter there Jan/F More

by rlewizx113
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Oct 23, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Ray, we assure you all customers are valued and so is feedback like yours. Thanks for sharing, and we hope you will give us another shot in the future.

May 09, 2024

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Every one is so helpful and so professional my service is always done as quickly as possible More

by Bryan_Cano1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! Providing efficient and professional service is our priority. We appreciate your support and look forward to serving you again in the future.

April 25, 2024

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Our experience was great! Dan Meyer made the process quick and simple. We bought two cars that day. I’ve since sent four people to see them. Very happy! More

by jeniferh
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Recommend Dealer
Yes
Apr 26, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your experience! We're thrilled to hear that Dan made your car-buying process smooth and efficient. We appreciate your referrals and look forward to assisting your friends and family!

April 23, 2024

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Everyone was really helpful and helped me stay within budget. We were greeted on the lot in the rain by the service manager and our sales representative was great to work with. Overall, best experience I More

by Amanda
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Recommend Dealer
Yes

Other Employees Tagged: Diana Krupansak , Tyler Randolph

Apr 24, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your positive experience with us! We're thrilled to hear that our team provided excellent service, even in challenging weather conditions. We appreciate your business and look forward to assisting you again in the future.

March 26, 2024

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Best experience I have ever had. The entire staff.was very friendly and helpful. Thank you More

by groye22
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Abraham Khadra

Mar 26, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your positive experience with us! We're thrilled to hear that our team provided exceptional service. We appreciate your support and look forward to serving you again in the future.

March 17, 2024

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Numi, Emmanuel, and Elizabeth are amazing! We have always been treated with respect and care through all of our needs! Highly recommend! More

by Sarah
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Mar 19, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're delighted to hear that Numi, Emmanuel, and Elizabeth provided you with exceptional service. We appreciate your recommendation and look forward to assisting you with all your future automotive needs!

January 21, 2024

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Employee Rating

From the moment we arrived to when we drove off with our new vehicle, we had a great experience. There’s nothing like knowing you’ve chosen the right place to buy a car. The team was so helpful. More

by Love my ride!
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Meyer, Yvette Garza

Jan 23, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for sharing your positive experience with us! We're thrilled to hear that our team made your car-buying process enjoyable. If you ever need assistance in the future, feel free to reach out. Safe travels in your new vehicle!

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