Gina Carpio
Gina Carpio at Greenway Kia East

Gina Carpio | Page 7

Service Manager

Greenway Kia East

8701 E Colonial Dr
Orlando, FL 32817

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4.3
255 Reviews
4.3

255 Reviews

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255 Reviews of Gina Carpio

April 24, 2025

Dealership Rating
Employee Rating

Awesome customer service ! Every one was super nice and friendly and you could reach someone to for help at anytime More

by alexiswhite4766
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Rodriguez, Carlos Alejo, Fiyinfoluwa Adeyeye, Hector Rodriguez , Hicham Belharsa, Shelby Bishop, David Dukes, Joshua Fernandez, Abdel Trabelsi

Apr 24, 2025

Greenway Kia East responded

We're delighted to hear you had such a positive experience with our team at Greenway Kia East! Providing friendly and accessible service is what we strive for. Thanks for the great feedback!

April 18, 2025

Dealership Rating
Employee Rating

They did the job and seemingly did it correctly. Im mostly upset that they promised the car Monday or Tuesday morning but didn’t even order the part till Monday evening even though they knew about t More

by foxarcand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 19, 2025

Greenway Kia East responded

I apologize for the inconvenience you experienced with the delay and lack of communication regarding your vehicle's service. We strive to meet our commitments, so it's disappointing to hear about this oversight. I understand how frustrating it must have been without a courtesy vehicle and nearly running out of gas upon pickup. Please feel free to reach out if you'd like us to address any further concerns or discuss this matter in more detail. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

April 15, 2025

Dealership Rating
Employee Rating

Terrible communication. Bad quality of work. Even 8 days after checkout work is not finished. More

by americata11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joshua Fernandez

April 15, 2025

Dealership Rating
Employee Rating

Very nice staff quick and efficient they attended to all my needs and answered all my questions. More

by RILEYNELSON87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alejo, Fiyinfoluwa Adeyeye, Hector Rodriguez , Shelby Bishop, Joshua Fernandez, Mathew Westberg

Apr 16, 2025

Greenway Kia East responded

Riley, thank you for visiting Greenway Kia East! We're happy to hear this positive feedback.

April 12, 2025

Dealership Rating
Employee Rating

The entire KIA team from Shelby Bishop to every sales or service person deserves a medal, More

by FMZUELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alejo, Fiyinfoluwa Adeyeye, Hector Rodriguez , Shelby Bishop, Joshua Fernandez, Mathew Westberg

Apr 14, 2025

Greenway Kia East responded

Your five-star review for the Greenway Kia East team made our day. Thank you so much for giving a shout-out to Shelby. See you next time!

April 11, 2025

Dealership Rating
Employee Rating

The service representative was outstanding, kept me informed of the status during the service and assisted in reconnecting the phone after the hard reset of the computer More

by tmc1931
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2025

Greenway Kia East responded

We're delighted to hear that our service representative provided outstanding assistance and kept you informed throughout your visit at Greenway Kia East. Thank you for sharing your experience, and we're glad we could help with reconnecting the phone!

April 09, 2025

Dealership Rating
Employee Rating

Shelby and the team are always exceptionally attentive and courteous. She provides outstanding service every time I visit to address any matter related to my Sportage. More

by Dom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alejo, Fiyinfoluwa Adeyeye, Hector Rodriguez , Shelby Bishop, Joshua Fernandez, Mathew Westberg

Apr 10, 2025

Greenway Kia East responded

It's fantastic to hear that Shelby and the team at Greenway Kia East consistently provide you with attentive and courteous service. We're delighted to know your visits are always met with outstanding care for your Sportage!

April 08, 2025

Dealership Rating
Employee Rating

Enjoyable experience plan to return to the same location. Extremely helpful and hope to get the same people. More

by Mauricea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alejo, Fiyinfoluwa Adeyeye , Shelby Bishop, Joshua Fernandez, Mathew Westberg

Apr 08, 2025

Greenway Kia East responded

Mauricea, we're delighted to hear you had an enjoyable experience with us at Greenway Kia East! We look forward to welcoming you back and providing the same great service.

April 06, 2025

Dealership Rating
Employee Rating

Everyone I spoke to was very kind and understanding, however what they quoted me was way too expensive. Especially after buying my car from you guys 2 months ago. I won't be coming back for service or f More

by dominoneveu
Service Price Transparency
Service Communication
Recommend Dealer
No

Other Employees Tagged: Carlos Alejo, Fiyinfoluwa Adeyeye, Hector Rodriguez , Shelby Bishop, Joshua Fernandez, Mathew Westberg

Apr 07, 2025

Greenway Kia East responded

I'm sorry to hear that the pricing didn't meet your expectations. We strive for competitive rates and value feedback like yours to improve our services. If you have any further questions or concerns, please feel free to reach out. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

April 01, 2025

Dealership Rating
Employee Rating

My experience was great! Kia always takes care of me! thank you so much kia More

by KENZIEDOLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alejo, Fiyinfoluwa Adeyeye, Hector Rodriguez , Shelby Bishop, Joshua Fernandez, Mathew Westberg

Apr 01, 2025

Greenway Kia East responded

Thank you so much! We appreciate your business here at Greenway Kia East.

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