Gina Carpio | Page 10

Very professional and customer oriented would highly recommend them and the service manager, Gina Carpio , is extremely competent and should be treated like a gem recommend them and the service manager, Gina Carpio , is extremely competent and should be treated like a gem More

by JONIOSTROFF Verified Customer Verified Customer

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My service experience at Greenway Kia was very satisfying, and had my car done in a timely manner...thank you satisfying, and had my car done in a timely manner...thank you More

by C.WRIGHT Verified Customer Verified Customer

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Avoid Greenway Kia at any cost, all locations. They have botched two different oil changes. On one oil change, the filter was not properly tightened, and oil leaked out in the driveway. On another They have botched two different oil changes. On one oil change, the filter was not properly tightened, and oil leaked out in the driveway. On another oil change, they did not put in enough oil and the low oil light came on. I had to add oil to fill it properly. The final straw is there is an issue with the vehicle that has been addressed by the dealer four times. It’s a known problem, well documented in Kia forums and on Reddit. They have provided four different “solutions” none of which worked, and they refused to correct an issue with a vehicle that is still under warranty. Their demeanor, especially the Service Manager at Kia Greenway East whose name is not really Gina, has been frigid, dismissive, and condescending from the beginning. There are additional details I am not including but they relate to dealing with the Customer Experience Team who have been helpful but have no sway over correcting the issue. I am currently in the process of contacting Kia Corporate and writing a detailed complaint letter. More

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Really have no comment at this time. Routine first inspection was completed and any issues were resolved. Routine first inspection was completed and any issues were resolved. More

by phillipsrl Verified Customer Verified Customer

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Tienen excelente atención y servicio es rápido y buena calidad su trabajo, me siento satisfecha con esta empresa calidad su trabajo, me siento satisfecha con esta empresa More

by MARYNAVA854 Verified Customer Verified Customer

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Service was good and the price was fair. I will be coming back. The waiting room was comfortable. I will be coming back. The waiting room was comfortable. More

by drosslively Verified Customer Verified Customer

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Greenway Kia East has very knowledgeable staff, friendly and they answered all my questions. I would recommend this dealership to some of the people that I know and they answered all my questions. I would recommend this dealership to some of the people that I know More

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Incredible experience as always! They were super quick to finish the service on my car and even filled my gas tank up! Over the top! They were super quick to finish the service on my car and even filled my gas tank up! Over the top! More

by BRANDEN.DILMORE Verified Customer Verified Customer

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Great team of people 🙌🏽🙌🏽🙌🏽 they are definitely great at what they do , and they provide snacks 😄 great at what they do , and they provide snacks 😄 More

by Positive1150 Verified Customer Verified Customer

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I had a recall on my motor and they made me pay for a rental car over $700 told me they would take 500 off and never did rental car over $700 told me they would take 500 off and never did More

by NBERTUCCI Verified Customer Verified Customer

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