Gerry Fuller | Page 4

Loved the Miles the salesguy, hated the rest of the process miles was awesome, listened, didn't present anything with options we didn't want. was very thorough in asking all the right questions and making sure miles was awesome, listened, didn't present anything with options we didn't want. was very thorough in asking all the right questions and making sure we looked at EVERYTHING available. He didn't try to talk me into or out of anything, and let the test drive do the talking. I would shop with miles any day of the week, just not for Toyota. Yes we bought a RAV4, but only because Miles was such a standup guy. Then we had to deal with Howard. His only concern was selling the car. We explained we wanted to wait to refinance our home, and he kept pushing. On top of that he quoted a price with extras I told him i didn't want, which included LoJack. Every time he came back with a "deal" I said I didn't want Lojack and the other options he was peddling. We finally agreed on a monthly payment and an interest rate I was happy with. Then when we got in with Joe, come to find out Joe kept stating "That's the price and options you agreed to." I walked out the FIRST time to go get Howard to explain what he had told Joe I agreed to, and then straightened them out. At which time Joe started peddling extras. I told him I was in his office to sign a sales agreement and that it wasn't his place to continue to sell me option. He kept pushing, I walked out again, very upset. I left for some time, but considering the actual price of the car was good, ad our current vehicle had 300,000+ miles on it, we needed a reliable car. We finally agreed on the paperwork, and I tried to read everything while I signed. But when I got home I noticed a discrepancy and returned the next day. I spoke with Rejent, who had to make corrections to my contract because what? They hadd added the LoJack anyway. Needless to say, I will never shop at Roseville Toyota again. But if Miles goes anywhere else, I certainly will shop with him! More

by Konijn Verified Customer Verified Customer

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A+ Experience at Roseville Toyota Travis Tern did an amazing job convincing me he could find me the truck I was looking for... and he certainly delivered. Along with the rest of the te Travis Tern did an amazing job convincing me he could find me the truck I was looking for... and he certainly delivered. Along with the rest of the team they made my experience one that was quite fun. I would definitely recommend Toyota to others. More

by KOW.ADJEI Verified Customer Verified Customer

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Returning customer Great service as always. Always works with us helping us get the vehicle we want. Doesn't always work out but always walk away satisfied. Thanks to Je Great service as always. Always works with us helping us get the vehicle we want. Doesn't always work out but always walk away satisfied. Thanks to Jerry Fuller and Justin from intenet sales. We'll be back. More

by SSOLCH Verified Customer Verified Customer

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Great customer service and willing to work for YOU Great service the sales guy we worked with Cesar showed us around the whole lot even trucks that were in their other lots, and Gerry is a great financ Great service the sales guy we worked with Cesar showed us around the whole lot even trucks that were in their other lots, and Gerry is a great finance guy to work with he really tries to pull the number that will work for you. Probably the best place to get a vehicle is Roseville Toyota this was my second vehicle and probably won’t be the last. More

by JCASTRO670 Verified Customer Verified Customer

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Very pleased with Roseville Toyota. The Customer Service at this location is phenomenal. Even though I have other TOYOTA dealerships closer to me, none of them come even close to the ser The Customer Service at this location is phenomenal. Even though I have other TOYOTA dealerships closer to me, none of them come even close to the service and quality I receive at Roseville. More

by ISAIAH_33.14 Verified Customer Verified Customer

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Ok, very friendly All was good up to the signing of the contract. We should have been told the car was in an accident up front. Also only 1 key.. All was good up to the signing of the contract. We should have been told the car was in an accident up front. Also only 1 key.. More

by GSBROWNE1975 Verified Customer Verified Customer

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Awesome Service Jason Reed was very helpful, knowledgeable, patient. He took the time to show me every truck in the lot until we found the right one. Jason Reed was very helpful, knowledgeable, patient. He took the time to show me every truck in the lot until we found the right one. More

by TODDWLILLAK Verified Customer Verified Customer

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Excellent customer service as always. We have personally bought 4 cars over the last 8 yrs. from Roseville Toyota. Every single time has been a great experience. Everyone there are very f We have personally bought 4 cars over the last 8 yrs. from Roseville Toyota. Every single time has been a great experience. Everyone there are very friendly and helpful especially Daniel Green, our salesman. He was honest, courteous, patient, and professional throughout the sales. I will definitely come back for my next car. More

by DEMMUA97 Verified Customer Verified Customer

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ask for Bear The salesman Bear is a good salesman. He's, friendly, down to earth and not pushy. The management guy is a bit pushy and belittling at times. He plays The salesman Bear is a good salesman. He's, friendly, down to earth and not pushy. The management guy is a bit pushy and belittling at times. He plays the same song and dance you would expect from a used car salesman, trying to get you to pay more than you want. The finance part is still presented backwards. You view and sign all other documents first instead of seeing and reviewing the price and rate first. They Really try to push those extra options that anyone should have done there homework on before heading to the dealership. A well respected and received "no" would of made the experience much better. More

by MENOTES Verified Customer Verified Customer

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Overall good experience The staff is very courteous. We drove an hour from our home to look at a specific model of car but weren't planning on buying anything. However we wer The staff is very courteous. We drove an hour from our home to look at a specific model of car but weren't planning on buying anything. However we were able to reach a great deal on the sell of our previous vehicle and purchase of a new car. Overall we were at b.vthe dealership for seven hours, which I felt was a little long. Unfortunately, we had to return the next day as a form we signed with the purchase of our new vehicle was misplaced. It doesn't seem that the different departments communicate very well with each other. We scheduled our first maintenance when we purchase our car yet I received a phone call five days later asking me to schedule the first maintenance. More

by JMcNeely Verified Customer Verified Customer

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