Gerry Fuller | Page 3

The Perfect Car for Me Extremely patient, low pressure and knowledgeable. Sought to meet all my needs! Worked several financial plans to help me stay within the parameters i Extremely patient, low pressure and knowledgeable. Sought to meet all my needs! Worked several financial plans to help me stay within the parameters if my budget. More

by LWHALEY62 Verified Customer Verified Customer

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Always do your research before buying Just make sure you do your research before you even think about buying a car, and then these guys can help you out with what you decide on. There is Just make sure you do your research before you even think about buying a car, and then these guys can help you out with what you decide on. There is no shame on doing your due diligence. More

by 2018 camry xse Verified Customer Verified Customer

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Charged $2500 for something I don’t want! While negotiating, the finance guy made me think they were throwing in the LoJack ($895) and the Llumar paint protector ($2495) in the deal for free. While negotiating, the finance guy made me think they were throwing in the LoJack ($895) and the Llumar paint protector ($2495) in the deal for free. When I went to sign papers there is was $3300 work of crap I didn’t want. And to top it off the finance department hasn’t called me back to try and fix it - I’ve left 2 messages. Be careful what your getting charged for. More

by Kim_scott Verified Customer Verified Customer

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Overall experience was good The deal itself took a long time but many players were helpful in getting the deal done. Deal was a difficult one to pull off but they were able to m The deal itself took a long time but many players were helpful in getting the deal done. Deal was a difficult one to pull off but they were able to make it happen. Sales rep Jennifer Buckley and Manager Gerry Fuller made a tough situation better by their patience and their customer service. More

by CCAVITT Verified Customer Verified Customer

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Outstanding! The best of the best. Consistent in service and sales quality. My place to purchase and have my vehicles serviced. Special thanks to Jessica R. And The best of the best. Consistent in service and sales quality. My place to purchase and have my vehicles serviced. Special thanks to Jessica R. And Gerry F. More

by crabbymood58 Verified Customer Verified Customer

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Unexpected, but very good. I have left a full star rating due to the fact that the dealership understood my complex situation with my car being in the shop. Even with them not k I have left a full star rating due to the fact that the dealership understood my complex situation with my car being in the shop. Even with them not knowing, they took my word for it and got me inside of a new car. Overall great experience. More

by Ace97 Verified Customer Verified Customer

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Bad from start to finish Every part of the experience was bad from start to finish. The original terms agreed upon and contract I signed were not even close to what I ended up Every part of the experience was bad from start to finish. The original terms agreed upon and contract I signed were not even close to what I ended up getting. 3 times I had to go back because of errors on my contract (not made by me) and the topper was I was supposed to be contacted after my last visit about a second key fob but o one bothered (not surprised). There is much more that contributed to this awful experience but I'm going to just end it here and won't be back and will discourage friends and family from buying here. More

by DEE Verified Customer Verified Customer

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Makes promises can't keep Christian promised me a new Tundra with payments I could afford. When I arrived to pick out my truck and sign papers the sales manager said that would Christian promised me a new Tundra with payments I could afford. When I arrived to pick out my truck and sign papers the sales manager said that would be no way they could make the deal. Christian was no where to be found so I had to leave with no deal. Very unprofessional More

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It was a very nice experience From the moment I entered the dealership grounds, attention was given to me. As soon as I stepped out of my (rental) car I was greeted by one of the s From the moment I entered the dealership grounds, attention was given to me. As soon as I stepped out of my (rental) car I was greeted by one of the sales rep and from there my experience was superb. Zach was my first sales rep who helped me out. Afterwards, Cesar Delgado took over. Cesar and I “clicked” right away. Like Zach, Cesar was very attentive to all my questions and requests. He showed me different types of cars that I was intetested in. He was very knowledgeable of the car features and highlighted them to me. It took several hours of looking, traveling back and forth to the “other” place where other cars are parked. It did not happen that first night coz it got late, it was hot outside and I was tired. I know the sales manager (I think that was his title), wanted the deal closed that night, but I had my reservations on the cars I “kind of” liked. The sales coordinator found another car that just arrived. But since it was dark I could not appreciate the car and its features. Honestly, I was not impressed because it was “white” and my previous/wrecked car was white. I told them I would come back the next day. They made me an appointment. I had second thoughts of going back because I wanted to see other cars from Infinity or Lexus. But, I felt I owed “something” to Cesar. He worked very hard for me. I returned the next day and I fell in love with the Camry hybrid with the “all-around camera” and with a “mint pearl” color (not white). My only regrets was I put down too much deposit ($5000). It was my first lease. When I was dealing with the monthly payment, I forgot that it was a lease and I agreed with the amount of deposit the sales manager suggested. Oh well, you win and then you lose.... I also would like to give a shout-out to...sorry, I forgot her name. She was very patient with all my questions re:features and functionality of the car. All-in-all, my experience with Roseville Toyota was great!! More

by LYNE.VOSS Verified Customer Verified Customer

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Hounding me I thought the buying process was typical, but I get daily calls and requests for surveys that I’m over it. Leave me alone!! Find someone else to bothe I thought the buying process was typical, but I get daily calls and requests for surveys that I’m over it. Leave me alone!! Find someone else to bother More

by MICHELLE_RADMAND Verified Customer Verified Customer

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